Premier Solicitors LLP Reviews & Information

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4 stars  
58 Review(s)

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Premier House, Lurke Street, Bedford, Bedfordshire, MK40 3HU

Languages spoken Creole, English, French, Gujarati, Hindi, Marathi, Mirpuri, Punjabi, Urdu 
Size of firm 29 solicitors

01234 358080   Send email   Visit website  

Accreditations

Lexcel Legal Practice Quality MarkThe Law Society Accredited - Conveyancing Quality

Reviews

4 stars

Based on 58 review(s)

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Summary

5 stars   37
4 stars   3
3 stars   0
2 stars   1
1 stars   17

Legal services at this branch

  • Advocacy
  • Charities
  • Children
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Consumer
  • Conveyancing - residential
  • Debt and bankruptcy - personal
  • Debt recovery
  • Dispute resolution - civil mediation
  • Dispute resolution - commercial mediation
  • Employment
  • Family - general
  • Immigration - asylum
  • Immigration - general
  • Immigration - nationality and citizenship
  • Insolvency and restructuring - business
  • Landlord and tenant - residential
  • Litigation - general
  • Mental health
  • Mergers and acquisitions
  • Neighbour disputes
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Professional negligence
  • Tax
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Premier Solicitors LLP

Will and probate

5 stars

15/11/18 - Reviewed by Bernard Clare

I found dealings with Julia Davies regarding my will most informative and helped me with all my queries.Julia Davies most considerate and pleasant and pleasant attitude to my needs was gratefully appreciated.

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Premier Solicitors LLP

Will and probate

1 stars

03/11/18 - Reviewed by Anonymous

I would agree with the negative comments I have seen below about the probate service based on my experience. I think that the comment that they should stick only to simple probate matters is entirely justified from my experiences. As a professional person I cannot quite believe their approach, lack of reasonable adjustments under the equality act for clients that require them and the misleading information that I have been given.

I was shocked to find that my complaint about a Solicitors practice was addressed by a relative of hers with the same surname. That isn’t what I would expect from a professional organisation. I would expect greater insight into potential conflict of interest situations.

If it’s a simple straight forward matter with no client contact required then I think the person who dealt with mine would manage it in a satisfactory manner, however, any thinking required about human interaction and fairness I think may be beyond what could be expected. Most people enlist the support of Solicitors at times of increased stress, if anyone is in that situation I would respectfully suggest that they might be better finding a more emotionally responsive and intelligent organisation.

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Premier Solicitors LLP

Conveyancing/property

5 stars

31/10/18 - Reviewed by John Rand

Excellent all-round service-good communication-value for money.I would thoroughly recommend!

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Premier Solicitors LLP

Conveyancing/property

5 stars

23/10/18 - Reviewed by Anonymous

Excellent service from Amar Khan at premier solicitors.He kept me updated with all the process and completed the conveyancing in a very short time.I phoned a lot of solicitors in Bedford and Premier solicitors gave me the best quote.I would definitely recommend Premier Solicitors as the staff were very friendly and they provide fast and reliable service.

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Premier Solicitors LLP

Conveyancing/property

1 stars

22/08/18 - Reviewed by Anonymous

most emails never replied to
everything took twice as long as it should have done
emails and letters were misspelled and grammatically poor
if you give a negative review you are harrassed and threatened with 'the partners'/review/investigation

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04/10/18 - Response by Mr Smith

The worst solicitors I’ve ever came across, left me feeling worse off in every single way even acas who meant to be neutral told me it’s an pity you had that solicitor.

That said it all, Run an mile make that two.

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Premier Solicitors LLP

General Legal advice

5 stars

10/08/18 - Reviewed by Anonymous

Professional and wonderful people with amazing work ethic. We are extremely happy with the service Premier Solicitors have provided. Ruben Cowling has been very efficient and helpful in his approach which made the whole process easy to deal with.

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Premier Solicitors LLP

Immigration

5 stars

09/08/18 - Reviewed by Guntach Lord

I have used the "immigration services" of Premier Solicitors in order to get my wife leave to remain U.K.
The standard of service we have received was excellent from the head of immigration Mr.Iqbal to junior solicitors and even the very pleasant receptionists.
The fee charged was more than acceptable and the whole affair was conducted in a very professional manner.
I have no hesitation to recommend Premier Solicitors to everybody.

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Premier Solicitors LLP

Will and probate

5 stars

22/06/18 - Reviewed by Gary Morgan

Having no legal experience whatsoever, ot was a big relief to have proffesional person to ease the process, I congratulate Emma and her team at premier for their caring and efficient manner, their professionalism in all the wranglings the case through at them, and I have nothing but praise for this company. I Would definitely not think twice about using themin the future.

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Premier Solicitors LLP

Will and probate

5 stars

16/06/18 - Reviewed by Jan

Very helpful and professional

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Premier Solicitors LLP

Will and probate

5 stars

14/06/18 - Reviewed by Dottie

Excellent service from Roz Williams. Would highly recommend.

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Premier Solicitors LLP

Divorce

1 stars

12/06/18 - Reviewed by Charlie

I chose premier solicitors because they advertised a local presence in Stevenage where I live, with what appeared like a low-cost divorce option. Little did I know what they only had an office in Bedford, which I only found out after I had agreed to move forward with them. (they have since rectified this on their website).
Don't be fooled by the £250 fixed fee advert either - my divorce was uncontested but we had finances to sort out for which you need a legal agreement called a consent order - and since I have never been divorced before I would have expected my Lawyer to make this clear at the outset. You may also need to pay for letters back and forth to your partners lawyer.
There were numerous mistakes in the documentation being prepared including the spelling of our names which just made a mockery of the situation.
The level of service from my lawyer at Premier Solicitors was not what I expected. At one point I contacted the company owners to see if my lawyer still worked there. Responses were slow. When my ex eventually signed the consent order in December and sent it to my lawyer they did nothing with it until the following March when I chased, they didn't even inform me that it had been signed.
Following consent order approval by the court, (which I found out first from my ex) I had to ask what the next step was - (there was never a clear plan given to me) - the next step is " go online download form D36 and fill in your own request for Decree Absolute" Absolutely shocking and to be honest the reason I'm writing this review... I called the office and the receptionist agreed with me... I paid for a service which has not been provided. I'm sitting here right now in the final stages of divorce not knowing what I need to do with the D36, and since more than a year has passed since Decree Nisi, I need to explain why it has taken so long... The agreement on finances is the reason - now I need to pay another £60 for a statement which states the reason.
Divorce is hard enough without blood sucking lawyers taking their cut, you need a lawyer who is responsive, understands your emotional state, fights your corner aggressively and makes everything clear at the outset - in my experience Premier Solicitors Bedford are not that company.

I hope this review helps them improve.

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Premier Solicitors LLP

Will and probate

5 stars

08/06/18 - Reviewed by Richard Yates

I would highly recommend this firm they dealt with my father’s estate excellently and guided us from start to finish at a very difficult time for me and my family. Sunil Chandi always made time for us and very considerate throughout. They were very reasonably priced and transparent about fee’s from start to finish.

Richard Yates

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Premier Solicitors LLP

Will and probate

5 stars

05/06/18 - Reviewed by Anonymous

Excellent service from Ros Williams. Quick friendly and professional

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Premier Solicitors LLP

Will and probate

5 stars

05/06/18 - Reviewed by Anonymous

Excellent service. Quick friendly and professional

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Premier Solicitors LLP

General Legal advice

5 stars

24/05/18 - Reviewed by Susan Walder

I am very pleased with the service I received from Alan Smith who dealt with my father's will & probate.. He showed care and consideration through out. Thank you.

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Premier Solicitors LLP

Conveyancing/property

1 stars

08/05/18 - Reviewed by Anonymous

Their service was appalling, they ignored calls, bare faced lied on the phone and could have possibly lost me the house that I am trying to purchase. Do not use them They dont deserve the one star

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Premier Solicitors LLP

General Legal advice

1 stars

12/04/18 - Reviewed by Anonymous

I would give zero stars if I could. They are an awful to deal with screw things up left right and centre. Im 1000's in debt because of the excuses they keep making dragging things out, holding things up for no reason whatsoever. Never ever use them at all worst solicitors in Britain

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Premier Solicitors LLP

General Legal advice

5 stars

05/04/18 - Reviewed by Matty

The matter was dealt with in a timely and professional manner. Very responsive to emails. Great service. Will be recommending them.

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04/10/18 - Response by Mr Jones

The worst bunch of cowboys I’ve ever came across. They only know how to make your life worst, An bunch of Arthur Daley’s and Del Boys. From day one it’s like you get caught up in their spiderweb antics, reason being your stressed and their make their tangle you up with their discent of lies. Not to be trusted to handle anything in this world but pig dung. People you have been warned. If you give no stars I would. Help what an joke which cost me big time.

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Premier Solicitors LLP

Will and probate

1 stars

03/04/18 - Reviewed by Shocking Service

This service has been shocking in every way....... WOULD NOT RECOMMEND IN ANY WAY.

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Premier Solicitors LLP

Conveyancing/property

1 stars

19/02/18 - Reviewed by My nightmare

Language barrier, lack of knowledge, their pride and ego made my mortgage switch to a new provider an ordeal. Premier Solicitors the worst solicitors I have ever met during my entire life. At one point I decided to give up or have a stroke! Took them 4 months to understand all documents involved in this switch. They asked me to email them the same documents over and over again, even documents that did not exist, but they believed exist.They did not answer to my phone calls or emails, I had to wait more than 5 days or may be more to be able to sort out their confusion. They did not act for me as a customer and do not know the difference between the word: FEE and word FUNDS, or the difference between MORTGAGE LENDER and UNDERWRITER. I had to become my own solicitor and intervene with the underwriter several times, so that I could see any progress with my mortgage. VERY VERY UNPROFESSIONAL.. AVOID THEM and listen to other people experiences.

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Premier Solicitors LLP

General Legal advice

5 stars

30/01/18 - Reviewed by Mrs Janet cottrell

I have just dealt with solicitor Taranjit Kaur from Premier Solicitors and she was very helpful in all aspects of what I wanted to know concerning a Will and Probate. What I was charged was very reasonable I thoroughly recommend them.

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Premier Solicitors LLP

Will and probate

5 stars

08/01/18 - Reviewed by Carey Braham

I had a great experience with the court of protection team at premiers. Over the period of a couple of years I've had several different members of the team dealing with me and all were professional, they replied quickly to emails and resolved any issues straight away and to my satisfaction. Great service.

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Premier Solicitors LLP

Immigration

5 stars

01/12/17 - Reviewed by Stephen Isei

I am so impressed by the way Evangeline handle our case. She is a brilliant person and reasonable as well. Thank you so much Evangeline.
Best wishes

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Premier Solicitors LLP

Conveyancing/property

5 stars

17/11/17 - Reviewed by PB

Excellent service. Got updates regularly and made sure everything went as smoothly as possible. Would definitely recommend!

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Premier Solicitors LLP

Conveyancing/property

5 stars

14/11/17 - Reviewed by Michelle

We dealt with Ryan Shepherd with the sale and purchase of our home.
Quick , efficient service and can’t thank Ryan enough. Would highly recommend.

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Premier Solicitors LLP

Will and probate

4 stars

02/11/17 - Reviewed by alastair jordan

I would like to thank premier solicitors for dealing with my late mum's probate they were very professional and efficient any documents were always posted the following day as said.i would highly recommend premier solicitors

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Premier Solicitors LLP

General Legal advice

1 stars

13/10/17 - Reviewed by Anonymous

Would not recommend. Wasn't informed that as soon as our account began that our solicitor would go on annual leave and no one would be covering. When sending us back irreplaceable historical documents the packaging was substandard and not a penny postage was paid. Have asked for our complaint to be looked into but zero response from department concerned, never again poor show for a company making out to be professionals.

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Premier Solicitors LLP

Will and probate

5 stars

12/10/17 - Reviewed by Meshali Chotai

Excellent service and prompt information. I was always kept informed and my questions answered both over the phone and by email. I would highly recommend PS for all law matters.

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Premier Solicitors LLP

Conveyancing/property

1 stars

05/10/17 - Reviewed by anon1

Awful solictors, just take your money and don't care. My case dragged on forever and almost lost it soley because on the incompetence of this firm. Never return phone calls or emails and when you do get hold of them on the phone they are trying to rush you off the phone from the begining!

Pay peanuts get incompetetent monkeys, don't make the same mistake as me and instruct these useless people.

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Premier Solicitors LLP

Conveyancing/property

1 stars

05/10/17 - Reviewed by Anonymous

DO NOT USE PREMIER!! Their cheap price reflects their incompetence and total lack of communication! Premier have just made my house sale and purchase a lot more stressful than it should have been, I have had to constantly chase, constantly prompt them to do things that should had been done at the start, emails not answered, when you do call to get an answer if you actually get hold of who you need to speak to answers are very vague! They are rubbish & im surprised at how they are still in business with all the mistakes they make!

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Premier Solicitors LLP

Conveyancing/property

5 stars

11/08/17 - Reviewed by Lynda

Rhasul was fantastic! Very friendly, approachable & helpful. Kept me regularly updated & answered all my questions.
Thank you very much for all you help! I would definitely recommend premier solicitors.

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Premier Solicitors LLP

General Legal advice

1 stars

23/07/17 - Reviewed by Anonymous

Worst so called "professionals" we have ever had to deal with. Avoid at all costs. They'll lie to you, ignore you, not kept you updated, ask for the same things over and over and charge you what ever they like despite the original quote. If these people can call themselves solicitors then I'm going to give myself tye tital of surgeon. They were utterly useless. If I could give a minus rating I would!

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Premier Solicitors LLP

Conveyancing/property

5 stars

22/06/17 - Reviewed by Shahid

Easily accessible, friendly and good work and sound professional ethics.

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Premier Solicitors LLP

General Legal advice

4 stars

15/06/17 - Reviewed by Anonymous

Amy was providing fixed fee advice re letting. She responded to queries swiftly and comprehensively and was happy to clarify things verbally to.
I will use her services again in future should the need arise.

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Premier Solicitors LLP

Will and probate

4 stars

12/06/17 - Reviewed by Anon

Very thorough, professional and efficient. Thanks to all involved with my probate case.

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Premier Solicitors LLP

Will and probate

5 stars

09/06/17 - Reviewed by Anonymous

I would recommend Jacqueline Pearce and this company,very good service,we were keep fully informed at all times and our case was dealt with very well.We will use them again if needed.

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Premier Solicitors LLP

Will and probate

1 stars

29/05/17 - Reviewed by Anonymous

We were disappointed with Premier Solicitors as when they took on our Probate administration - they made serious mistakes, so we had to do a corrective account with another firm of solicitors. I think they should only deal with very simple probate matters and shouldn't have taken on ours - as it was too complicated for them.

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Premier Solicitors LLP

General Legal advice

5 stars

16/05/17 - Reviewed by Anonymous

I would highly recommend Premier solicitors. Melanie Fitzsimons assisted me with a probate issue. She was very prompt and efficient, and the matter was concluded to my satisfaction. She kept me fully informed of all developments and was very professional and reassuring. Excellent service; I could not fault Premier.

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Premier Solicitors LLP

Will and probate

5 stars

15/05/17 - Reviewed by Anonymous

I would recommend Premier solicitors without hesitation. I walked into their offices literally off the street; the solicitors that I had originally engaged realised that they were acting for the other party just prior to my appointment! I needed legal advice quickly and a member of Premiers staff came to my assistance about 10 minutes later. My solicitor was very prompt, efficient and handled my case with sensitivity and efficiency. I cannot fault their services, and would highly recommend Premier.

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Premier Solicitors LLP

Employment law

2 stars

15/05/17 - Reviewed by Wendy

We had an appointment with one solicitor, when we got there it was a different solicitor. He was very rude, he kept repeating himself, like he only knew one part of the employment law he was not letting us get a word in, so we came away with no answers, he was clock watching and took our money and said goodbye. He did give us a business card in case we wanted to waste more money I suppose.

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Premier Solicitors LLP

Conveyancing/property

5 stars

28/04/17 - Reviewed by David B

Conveyance carried out by Ryan Shepherd. Quick, efficient service, responded to all queries promptly and kept me informed throughout.

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Premier Solicitors LLP

Will and probate

5 stars

14/04/17 - Reviewed by Reeves

Patrick Smith helped me deal with a particularly sensitive probate matter. First class service and prompt actions; detailed correspondence at all times. My matter was brought to a satisfactory ending with minimal of fuss - to which I am most grateful to the firm.

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Premier Solicitors LLP

Conveyancing/property

5 stars

28/03/17 - Reviewed by David C

I purchased a house at auction and found my usual solicitor no longer did conveyancing work. I then needed to find a solicitor who could complete the conveyancing within the required 28 days. So I tried Premier Solicitors Bedford and was allocated Emily Wallsworth as my Case Manager. Emily was incredibly efficient and helpful and the process proceeded and was completed to schedule and without issue. Many thanks. David

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Premier Solicitors LLP

Conveyancing/property

1 stars

21/03/17 - Reviewed by Anonymous

AVOID OR YOU CAN LOSE YOUR SALE!!!!!
SERVICE NO COMMENT - REALLY BAD!!!!!!

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Premier Solicitors LLP

Conveyancing/property

1 stars

07/03/17 - Reviewed by Anonymous

Avoid this outfit at all costs. Yes they are cheap but the service is shocking and you will regret dealing with them. You will spend all your time constantly chasing them and they don't even pass on all the info from the other side. Full of delaying tactics and excuses. Almost managed to completely destroy my purchase of a property.

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Premier Solicitors LLP

General Legal advice

5 stars

28/02/17 - Reviewed by J reid

Was more tha helpful on the sale of our house and would not hesitate to recommend them to anyone looking for a great service ten out of ten

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Premier Solicitors LLP

Conveyancing/property

5 stars

12/02/17 - Reviewed by Sandra

I was purchasing the property for the first time and was recommended Premier Solicitors to take on the case.
I am very happy as even if we ran into few unexpected difficulties, my solicitor Ryan did his best to keep me up to date and informed.
It even wasn't as costy as i was prepared for ☺
Quick service and clear detail.

I would recommend Premier Solicitors to others and will definitely be using their service in the future again.

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Premier Solicitors LLP

General Legal advice

5 stars

05/01/17 - Reviewed by Mrs A Linnell

We have been very pleased with the service we received in the drafting of a Power of Attorney for my mother for use abroad. Thank you Anoop Singh..you have been very kind and helpful.

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Premier Solicitors LLP

Will and probate

1 stars

14/12/16 - Reviewed by Anonymous

I would not recommend Very Poor service More interested in writing letters with out permission . Don't LISTEN

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Premier Solicitors LLP

Conveyancing/property

5 stars

28/11/16 - Reviewed by Bill

Superb Sevice from Premier

I have to say Kelly (Cassidy) was excellent in every way and, indeed, more or less kept my house purchase afloat due to the vendor's useless solicitors (won't mention them in case sueing is their only legal quality!) Kelly was highly responsive and spoke in refreshingly jargon free terms (and had a sense of humour to boot). Sensible fee as well - would highly recommend.

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Premier Solicitors LLP

Conveyancing/property

1 stars

24/11/16 - Reviewed by Dayvinho

The WORST solicitors in the UK by a big stretch. They don't communicate with the chain, they would rather let a house sale fall through and take their cut than server their customers. Chandni Mistry is the worst employee I have ever had to deal with in my entire life, I cannot fathom how or why she was employed to be a solicitor. She quite clearly cannot handle this job.

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Premier Solicitors LLP

Conveyancing/property

5 stars

17/10/16 - Reviewed by Jacqui Darby

I can only praise Kelly Cassidy of Premier Solicitors Bedford. She responded to my emails quickly. She explained everything in simple terms which gave me every confidence in the stresses of buying and selling. We had quite a complex case but everything was dealt with efficiently by Kelly. I will definitely recommend premier solicitors without hesitation, particularly Kelly herself. 10/10 for everything. Well done!

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Premier Solicitors LLP

General Legal advice

5 stars

14/10/16 - Reviewed by ilir


I would like to thank Premier Solicitors for the good service they done to my case. The solicitor Pinar Aslan was very good and quick.

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Premier Solicitors LLP

Conveyancing/property

5 stars

14/07/16 - Reviewed by Tony Davies

I used Premier Solicitors to deal with my late father's estate, probate application and house sale, and have been delighted with the whole process. Emma provided a personal and expert guide to dealing with probate and tidying up what could have been complicated financial affairs, and the conveyancing department managed a quick and straightforward house sale for us. On my experience I would not hesitate to recommend them.

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Premier Solicitors LLP

General Legal advice

1 stars

17/06/16 - Reviewed by Disgusted

We asked Premier Solicitors to handle our conveyancing. They took our initial payment for searches (which they have not done) but since we paid them they have failed to answer calls or emails, or deliver even the most basic service. They have now informed us they will not do our conveyancing, but they have ignored every request for our refund for the money paid for searches - despite them not doing a single search or any other activity. Even the quote they sent us was wrong, with the wrong figures and using the wrong calculations. They are utterly incompetent. Avoid.

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Premier Solicitors LLP

Will and probate

5 stars

26/04/11 - Reviewed by Mrs Jones

We would like to thank Premier Solicitors for the way that you have dealt with our affairs. You have kept in constant touch informing us of every stage and step of the journey from probate through to the sale of the property and our wills. Everything has been made clear and concise and you have always been ready willing and helpful whenever we have made a telephone call. We are extremely impressed with your company and would not hesitate to recommend your services.

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30/10/15 - Response by Anonymous

Note that the above 3 reviews are all submitted on the same day in the same style of writing - Possibly FAKE?

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17/06/16 - Response by Admin

Anon - please don't post fake reviews and comments yourself - it ruins this website which is set up to help you. (7 reviews and comments for the same solicitor in 30 mins from Dr P, Andy, Samuel C, SamualC7, anon and awfull posted from same IP address - removed)

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Premier Solicitors LLP

General Legal advice

5 stars

26/04/11 - Reviewed by Mr & Mrs Smith

We would like to thank you for the professional, courteous and friendly way in which you have dealt with our affairs.

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17/06/16 - Response by Disappointed

Mr and Mrs Smith?? fake review? I used this shambles of a firm and have for very good reason rated them 1 star - it would be zero if I could. Someone else suspects another of the positive reviews is fake. I suspect this is also fake.

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23/01/17 - Response by Anonymous

you can be called Mr and Mrs Smith you know, it isn't beyond the realms of possibility

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Premier Solicitors LLP

Conveyancing/property

5 stars

26/04/11 - Reviewed by Mr & Mrs Price

Please accept our thanks for your hard work in the sale and purchase of our properties. Premier Solicitors have been very efficient and have dealt with all of the enquiries raised efficiently and effectively.

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