2 reviews (1/5) and information for Proddow Mackay Solicitors LLP, Sheffield
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P M House, 250 Shepcote Lane, Sheffield, Yorkshire, S9 1TP
Languages spoken English
Size of firm 5 solicitors
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17/04/20 - Reviewed by Anonymous
Referred to them by Tesco Insurance who have been mostly very good until I was referred to Proddow Mackay. Not that impressed so far. They don't respond to being chased and won't give me an adequate update to explain the delay. My file handler is helpful when I get a response but when I have come through to someone else in his absence, he was dimissive and rude. I see from a quick Google that others are having exactly the same problems with them. I'll write an updated review when it's over
General Legal advice
04/06/18 - Reviewed by Mr D
This law firm are dealing with my insurance claim. Tesco motor insurance (donâ€™t ever use them) use them if the third party contests an incident was their fault. The company never contact me unless I chase them and even then it takes 3 or 4 attempts to get a response. Dreadful service. I donâ€™t know how much they charge Tesco motorinsurance but whatever it is, itâ€™s a rip off!
06/06/18 - Response by Anonymous
Hello Mr. D,
We're sorry to hear that you aren't happy with the service you have received. As we cannot identify your case without more details, please would you email firstname.lastname@example.org and include either th Proddow Mackay reference number, your Tesco reference number, or your vehicle registration number and date of accident. We will then be able to look into the matter for you.
The Proddow Mackay team
09/08/18 - Response by Mr I
Exact same issue of me. Contacted them for months and still no update on the case.
18/11/19 - Response by Happy customer
Exact opposite for me. Represented my son in a claim on behalf of Aviva. Young driver v 50 year old plus lady driver. A bit slow to respond at times and needed prodding to progress but that's all legal people!
Brief in court was very good and prepared. Of course it helped as we were telling the truth about events. Found in our favour with all costs reimbursed. Cant fault them.
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