15 reviews (4/5) and information for Redmans Limited, Richmond

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4.0 stars average for Redmans Limited from 15 reviews  
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Parkshot House, 5 Kew Road, Richmond, North Yorkshire, TW9 2PR

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Languages spoken English 
Size of firm 3 solicitors


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Reviews

4.0 stars average for Redmans Limited from 15 reviews

Based on 15 review(s)

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Summary

5 stars   8
4 stars   4
3 stars   0
2 stars   0
1 stars   3

Legal services at this branch

  • Employment
  • Litigation - general
  • Personal injury


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Redmans Limited

General Legal advice

5 stars

24/05/23 - Reviewed by Anonymous

Great service, extremely available and the lawyers were very helpful. 5 stars

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Redmans Limited

Employment law

1 stars

16/02/23 - Reviewed by Anonymous

At the beginning the communication was good however as soon as I had instructed them on my matter and signed the terms and conditions I have not heard anything. I have called and sent emails every day with no response apart from the promise of a call back which never comes.

Given the circumstances of my case and I’m sure many others who are having to go down the route of a solicitor the fact that I am being ignored and the process is being dragged out is causing extreme stress and anxiety during an already difficult time.

In summary, I would not recommend Redmans to anyone and had I been in a better frame of mind I would have read the reviews before instructing on the matter.

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Redmans Limited

Employment law

5 stars

13/02/21 - Reviewed by Chris G

I got into contact with Redmans - they made my life infinitely easier and got me more out of the settlement deal than I expected, making it easier for me to transition to a new role. They really looked out for me.

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Redmans Limited

Employment law

5 stars

16/04/20 - Reviewed by Anonymous

I was using Redmans services for a Settlement Agreement.

Very quick and professional service.

The outcome was favourable and I was very pleased with the amendments and results.

Pretty glad to recommend them for any type of legal advice.

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Redmans Limited

Employment law

5 stars

02/03/20 - Reviewed by Anonymous

Efficient advice on settlement agreement.

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Redmans Limited

Employment law

1 stars

24/12/19 - Reviewed by Anonymous

I would not recommend Redmans to anyone, their fees were extortionate as they dragged things out unnecessarily seemingly to make as much money as possible providing work that was not of a high standard (it was full of mistakes). They made a really stressful situation even more stressful by ripping me off, I don’t feel they care about their clients and truly question whether the reviews on here are genuine. I don’t usually write reviews but felt obliged to as I wouldn’t want others to be duped like I was by the first really good call to get your business then followed up by really poor client service for a ridiculous price (prices initially quoted are not what you end up paying and they take advantage of the fact that no one wants to have to start all over again with a new lawyer).

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Redmans Limited

Commercial

1 stars

03/03/18 - Reviewed by Anonymous

I was a client of Redman's for nearly a year, from early 2017 to early 2018. Chris was my solicitor and the only person at the firm I ever spoke to. I discovered Redmans online and checked their customer reviews before instructing them. I am writing this review because I feel an obligation to share my experience so others may assess the firm's services before instructing them.

I explained the facts of my case to Chris and provided him with all supporting documentation. After reviewing everything, Chris told me I had a very strong legal defense and a high likelihood of prevailing in litigation, if it got that far (which it did). I didn't just accept this - I challenged Chris many times, asking what their defense would be, asking how much experience he had in the kind of matter I was dealing with, and how much money I could be at risk of being liable for if I was unsuccessful. Chris told me that if he was advising my opponent, he would advise them they had a weak legal position and to settle as soon as possible and for approximately 25% of the amount they were claiming. He assured me he has been instructed on similar matters around a dozen times. He assured me Redmans were 'no stranger to the inside of a court room'. I trusted Chris's advice (why wouldn't I, he's a licensed solicitor with experience and good online reviews) and we set our negotiation strategy accordingly. We would take a firm, confident defensive position.

Unfortunately, after much negotiating and no sign from my opponent that they believed their position to be weak at all, they filed a claim against me. By this point I had racked up thousands of pounds of legal fees with Redmans on correspondence alone. Being sued was terrifying. It was at this point I did my own research and realized it wasn't so cut and dry. I contacted another solicitor who argued a case resting on similar legal precedent to the Court of Appeals. After explaining the facts of my case to him and my defense, he told me flat out that I was going to lose, that the law provided no defense to me and in fact gave the claimant a strong position.

When I contacted Chris with this view, he was surprised. I suggested we get advice from a barrister. Our documents were sent to a Littleton Chambers barrister who Chris described as "very learned" and the favourite barrister he worked with. 1 week later, the barrister sent through a 7 page assessment of my position (my non-position), methodically shredding it to bits and advising me to settle as soon as possible. He concurred I had a very weak legal defense, the opposite of what Chris had advised me.

I spoke to Chris. I told him I was concerned I had incurred thousands of pounds in legal fees and had a claim filed against me resulting from incorrect legal advice. He agreed to help me settle the case with some kind of discount. Immediately after the call, he emailed me with a caveat he did not discuss with me - that he would work for free for 2 months, until the new year. He did not tell me he would drop me after this period, settled or not.

After the new year, we had not settled yet. I was sent discovery forms by the court and forwarded them on to Chris. His reply was absolutely shocking. He said my retainer agreement was terminated when he told me he'd only work until 31 December. Why? Redmans had too much other work on so didn't want to support litigation. That's not what he told me when I first instructed him. He said they were no strangers to the inside of a court room. Why would Redmans take on more work than they could handle - wouldn't they be obliged to their existing clients before taking on new work? It didn't make sense. I was faced with having to pay another solicitor to get up to scratch and wasting valuable time. Luckily, the claimant made a reasonable settlement offer immediately after this, and Chris agreed to do the settlement paperwork for a fee. I am not sure I would have accepted this offer - thereby having to pay claimant's legal fees and recovering none of my own - had I not been under the pressure to find a new solicitor.

Before you hire Redmans, ask yourself whether you're looking for a firm that terminates your retainer agreement mid-claim after working for you for nearly a year because they're ostensibly too busy with other work, whether you are happy receiving legal advice contradicted by other solicitors, barristers, and the behavior of your opponent, and whether you want to protract a legal dispute for months after it could be settled - and at all the additional cost associated with that - because of poor strategising. That was my experience with Redmans. If you instruct them I hope for your sake it was an anomaly.

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Redmans Limited

Employment law

4 stars

05/07/14 - Reviewed by Anonymous

I found Chris very helpful, responsive and thorough. As an HR practitioner who has a fairly good understanding of employment law, he struck the right balance for me between highlighting key points and not teaching granny to suck eggs, but the areas he did explain in detail were very thorough and easy to understand. I would definitely recommend Chris to others seeking a sound, pragmatic and personable service.

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Redmans Limited

Employment law

4 stars

17/06/14 - Reviewed by Campbell Stevens

Although ths was standard / statutory process, it was handled expeiently and professionally by the Redmans Lawyer.
He wasvery thorough, and clearly explained the implication of all elements of the Compromise Agreement. I would certainly use Chris / Redmans in future.

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Redmans Limited

Employment law

4 stars

20/05/14 - Reviewed by Anonymous

I received an efficient service.

Everything was explained will to be and quickly actioned.

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Redmans Limited

Employment law

4 stars

15/05/14 - Reviewed by Anonymous

I contacted Reman's through their website by requesting a callback about my redundancy. I was contacted within the day and they were very clear on what they could do for me and the price it would be (they assured me they would let me know if there would be any extra charge of that already being paid by my employer) Overall I received a brilliant service and they were very helpful and attentive when I had any questions. When I asked a question I was often called which added that extra personal touch rather than just email.

I highly recommend Redmans.

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Redmans Limited

General Legal advice

5 stars

08/05/14 - Reviewed by Sarma

My experience with Redmans easy, informative and efficient.

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Redmans Limited

Employment law

5 stars

05/03/14 - Reviewed by Ruth Akpan

The srvice I got from Chris Hadrill was easy, informative and efficient.He listened to me and gave valid advised that boost my confidence. The case was well managed and resolved quickly and professionally.I would definitely recommend him to others.

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Redmans Limited

Employment law

5 stars

04/03/14 - Reviewed by Victoria

I would like thank Chris for his swift response and expert advice to my case with my current employer. Chris helped me to understand in more detail the parameters regarding my contract and ensured I got the best possible outcome through negotiations with my firm.

I have already recommended Redmans Solicitors to other friends and colleagues who are in similar situation to mine and they are extremely pleased with this introduction.

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Redmans Limited

Employment law

5 stars

23/01/14 - Reviewed by Anonymous

Redmans were professional, quick to respond to any questions I had and extremely knowledgeable about the laws and best practices related to my situation. They made sure I understood all elements of the documents I had been given, making sure to explain things in layman's terms. I'd recommend them without hesitation.

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