Gordon Brown LLP solicitors reviews & information

<p class='center'><strong>14 reviews/comments</strong></p><div id='chart'></div><p class='center'><a href='#solicitorreviews' title='View reviews/comments for this solicitor'>View all reviews/comments</a></p>
(14 reviews/comments)

Rate Gordon Brown LLP solicitors


143 Front St, Chester le Street
Chester Le Street, County Durham, DH3 3AU

Areas of law reviewed: Conveyancing/property law, Will and probate law

Reviews

Rate Gordon Brown LLP solicitor
Gordon Brown LLP solicitors

17/10/18 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

Respond
Report abuse

These were recommended to us by Halifax as they were on their panel. Our case started in May 2018 and it is October a d still not completed. They do not respond to emails and calls and if I looose my discount offered from the council then i am thinking of taking to court.
Samantha Weston is the most unprofessional and incompetent person in this firm

Gordon Brown LLP solicitors

03/10/18 - Rating by neil weaver

Area of law reviewed: Conveyancing/property

1 star rating

Respond
Report abuse

I agree with all the bad reviews. the lady handling my case was very incompetent, they also lost documents, sent documents to the wrong address. I have dealt with many conveyancers in my lifetime and these have by far been the worst.

Gordon Brown LLP solicitors

02/10/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

Respond
Report abuse

Absolutely abysmal service! Used them as conveyancers and received no updates without harassing them myself. They rarely replied to emails and never returned phone calls. They did not inform me that my conveyancer was going on holiday for 2 weeks during my completion date. They were confused about who was dealing with my case in the meantime. They failed to request required documents until the day before completion, and they lost every document that was sent by post and even 3 sets of documents that were handed in in person. These failures resulted in me not completing in time for my end of tenancy, so I had to couch surf for 3 weeks and put all my furniture in storage. My case took 12 weeks to process, despite me being a first time buyer with no chain, as well as the property being unoccupied. I am submitting a formal complaint. DO NOT USE THIS SOLICITOR!!

Gordon Brown LLP solicitors

04/08/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

Respond
Report abuse

Very poor service from this company, very slow to process sale and do not respond to your requests. If you want the sale to go through quickly then do not use this firm

Gordon Brown LLP solicitors

06/07/18 - Rating by David william piper

Area of law reviewed: Conveyancing/property

5 star rating

Respond
Report abuse

Vrey pleased with the service and attention we received ,would recommend to anyone.

Gordon Brown LLP solicitors

08/06/18 - Rating by Maggie roche

Area of law reviewed: General Legal advice

5 star rating

Respond
Report abuse

Could not fault the company in any way, I was dealt with very professionally, my solicitor Rebecca. Provided my paper work very quickly, with a lovely smile. Thank you everyone.

Gordon Brown LLP solicitors

25/03/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

Respond
Report abuse

Do not use Gordon Brown LLP services. Their customer service is abysmal and the solicitor we had to deal with, extremely unprofessional:
- Impossible to contact them. The solicitor wouldn't return calls, or replay certain emails.
- Didn't even check many of the contracts sent to use which contained typos, wrong names or simple incorrect data.
- They put in risk the buy of the flat by also ignoring the seller's solicitor communications.
- Customer service didn't care about any issues with their solicitor.
- When we finally were forced to change solicitor, they claimed they didn't hold any paperwork for our case.

On top of that, we followed the procedure to fill a formal complaint that they also ignored (so a useless process). We were forced to go to Legal Ombudsman.

Gordon Brown LLP solicitors

17/10/17 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

Respond
Report abuse

Disgusted with the service when I initially bought my property. 4 months later was hassled for more money as they had misquoted. Now 18 months on turns out they have messed up the sale and so far has taken 3 months of chasing for them to correct but they dont respond to calls or emails. Avoid at all costs!

Gordon Brown LLP solicitors

10/10/17 - Rating by unhappy

Area of law reviewed: General Legal advice

1 star rating

Respond
Report abuse

if there was a 0 star rating they would get it, I cant stress enough not to use this firm of armatures. how they have not been closed down is beyond me. they are lazy and incompetent, they lose paper work, and I am sure they sit on the paper work literally which gives them the confidence to think they are bigger than they are . serious biggest bunch of ignorant children running the firm and a total joke, caused months of stress and even when threatened with the law society they still didn't pull their finger out.

Gordon Brown LLP solicitors

01/10/17 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

Respond
Report abuse

I cannot stress enough that you should avoid this firm.

I used them for a house purchase and useless doesn't even begin to cover it. They messed up every step of the way, never contacted me or were contactable and only started to rectify the situation when I tried to speak to the lead partner (who refused to take my calls.)

They are a bunch of rank amateurs with no idea as to what they're doing.

Avoid, avoid, avoid

Gordon Brown LLP solicitors

25/04/17 - Rating by Chris

Area of law reviewed: Conveyancing/property

5 star rating

Respond
Report abuse

Great quick service

Gordon Brown LLP solicitors

24/04/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

2 star rating

Respond
Report abuse

This firm was very slow and took alot of attempts to contact conveyancer. Numerous amounts of phone calls which were never answered messages left which never replied.

My constant emails got replies however paperwork I sent back straightaway was not looked upon. No clear communication with vendors solictors
Took 4 months for completion when I already had morgage offer in place before hand.

Gordon Brown LLP solicitors

28/11/16 - Rating by florence Jackson

Area of law reviewed: Will and probate

4 star rating

Respond
Report abuse

I will recommend them to others

Gordon Brown LLP solicitors

22/10/14 - Rating by Anglia Research

Area of law reviewed: Will and probate

1 star rating

Respond
Report abuse

One of the most incompetent and tardy firms we have come across. The time and expense that they spent on a simple matter that we referred to them was four or five times what it should have been. One to avoid.


Did these reviews/comments match your experience? Leave a review


Map of Gordon Brown LLP solicitors, Chester Le Street

Subscribe to updates

Notify me of new reviews or responses added for this solicitor:

Email address:

I agree with the solicitor.info terms of use

Enter this code » Verify

Into the verify box »

Related links