Turpin & Miller LLP Reviews & Information

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3 stars  
8 Review(s)

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1 Agnes Court, Oxford Road, Cowley, Oxford, Oxfordshire, OX4 2EW

Other branches

Facilities Office accepts Legal Aid

Languages spoken English, Slovenian 
Size of firm 12 solicitors

01865 770111   Send email   Visit website  

Accreditations

Lexcel Legal Practice Quality MarkThe Law Society Accredited - Immigration and AsylumThe Law Society Accredited - Immigration and AsylumThe Law Society Accredited - Immigration Law Advanced

Reviews

3 stars

Based on 8 review(s)

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Summary

5 stars   4
4 stars   1
3 stars   0
2 stars   0
1 stars   3

Legal services at this branch

  • Administrative and public law
  • Advocacy
  • Children
  • Debt and bankruptcy - personal
  • Debt recovery
  • European Community law
  • Family - general
  • Human rights
  • Immigration - nationality and citizenship
  • Landlord and tenant - residential
  • Litigation - general
  • Personal injury
  • Professional negligence
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Turpin & Miller LLP

Family

5 stars

28/12/18 - Reviewed by Michael

I spent just over 2 thousand pounds with every penny, I used them for a persbtal responsibility and access rights then custody battle, in the custody case everything was against me Cafcass didn't do there job and said my son should return to the mother the barrister they provided(cheap fix rate one) absolutely destroyed cafcass and my ex on the stand and won me the case

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Turpin & Miller LLP

Family

1 stars

21/08/18 - Reviewed by Anon

Really crap service. Ignored my phone calls asking for an update, my case didn't progress in 3 months, so found a decent solicitor elsewhere who charges a lot more but actually does some work. It isnt about the money but getting the job done.

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Turpin & Miller LLP

Immigration

5 stars

15/07/18 - Reviewed by Anonymous

Excellent solicitors, couldnt fault anything..would recommend them to everyone!!!

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Turpin & Miller LLP

Immigration

5 stars

12/10/17 - Reviewed by Anonymous

AAA+

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Turpin & Miller LLP

Immigration

4 stars

12/10/17 - Reviewed by Anonymous

They did a very good job, I think. I’d definitely recommend them to a friend, particularly on a low budget.

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Turpin & Miller LLP

Immigration

5 stars

12/10/17 - Reviewed by Anonymous

Excellent customer service, very professional, low prices. They do great work on cases like mine. The only thing I’d say is that they won’t take on new cases when they don’t have the manpower, but I suppose that’s for the best. Still, it means you have to call in advance.

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Turpin & Miller LLP

Immigration

1 stars

21/07/17 - Reviewed by Anonymous

I first contacted Turpin & Miller about two weeks ago because my wife is in the process of renewing her spouse visa. I have, since this time, called twice, left a voicemail and send a web-form message and nobody has made the slightest effort to contact me to arrange an appointment or to discuss our case.

I don't feel it's correct that a customer should have to battle for the privilege of parting with £200 for an hour's consultation like this. I'm sure Turpin & Miller's legal services are great if you can actually get to see someone, but the principle of 'customer service' doesn't just apply to supermarkets. You risk damaging your brand by dismissing it.

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12/10/17 - Response by Anonymous

This is understandable. But I suppose it’s better that they don’t even take on cases they don’t have time for, right? Wouldn’t you rather they concentrated on existing clients?

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19/10/17 - Response by Anonymous

I have no problem with someone not taking a case on but I think it's terrible to ignore clients. In fact I wasn't even asking them to take a case on, and was requesting a short consultation to check through the paperwork. To me this damages its brand and makes me think this is an unreliable/untrustworthy firm.

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Turpin & Miller LLP

Employment law

1 stars

21/06/17 - Reviewed by Anonymous

Poor service and worse customer care

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12/10/17 - Response by Anonymous

But Turpin & Miller don’t do employment law?

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