3 reviews (2/5) and information for Wains, Congleton

07/01/22 - Reviewed by Alex Gibbins

Used Wains for many years and highly recommend great service from start to finish

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20/01/20 - Reviewed by Mislead

Wouldn't recommend, caused serious problems after the purchase, didn't supply any information to be able to make an informed decision about the purchase, took money for searches but didn't advise any findings or the problems so 18 months later still ongoing. Has admitted his misleading omissions verbally and in writing but fails to put them right

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24/06/19 - Reviewed by Ben

Wains solicitors!! Avoid at all costs!!
11 months of hell after trusting them to do there job, helping us to buy our first house.
Everything they did was wrong right from the start, and now they have left us in a world of ????

This is just a brief summery:
• Failed to check our buyers had the cash they claimed to buy our property.
• Acted as solicitor for both parties on our new property for both buyer and seller, causing conflict of interest when problems arose.
• Failed to advise us of a legal covenant on our property prior to purchase
• Failed to show us our tp1 form advising us of any other restrictions and maintenance costs.
• When issue’s first got raised by the management committee and neighbor Rodger unprofessionally laughed and told us to ignore it
• Failed to get back to us in a timely manner at any given point taking weeks to reply to emails.
• Offered solutions to help, but failing to do it quick enough told us to contact his insures.
• Failed to act quick enough for us to avoid court action
• Ignroed emails to him trying to resolve the situation until the legal ombudsman got involved.

And now his insures of telling us to move house to fix the situation he has caused.
Moving my young family out of our home because Rodger didn’t do his job correctly.
Looks like we will be having to take Wains solicitors to court for Professional negligence now ????
If your looking to move house, I can only advise you to use someone who knows what they are doing, and these firm has caused us nothing but stress.

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