16 reviews (4/5) and information for Wolferstans, North Hill, Plymouth, Plymouth
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North Hill, Plymouth, Plymouth, Devon, PL4 8EP
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Based on 16 review(s)
Legal services at this branch
11/11/20 - Reviewed by Annabel
Excellent service throughout.Highly professional staff with good communication skills and rapid responses
to all our queries, very impressed considering the constraintss of lockdown.
18/05/20 - Reviewed by Alyson Newberry
Absolutely fantastic service from Wolferstans. Over 6 years of trying to find a resolution to my sons case of medical negligence. After trying a lot of other o win no fee solicitors they took on our case and secured a settlement £150,000. Could not recommend this firm highly enough. My so has had 6 years of stress and they have been nothing less than fantastic. I wish you all the best in your future endevours.
Will and probate
01/05/20 - Reviewed by Mr & Mrs S
Excellent service provided during difficult Covid times. We have used Wolferstans many times before & would not hesitate to recommend them.
Will and probate
02/03/20 - Reviewed by Matthew
I would not recommend wolferstans to anyone. They are very slow and do not explain the law very well. Their prices also do not make any sense as at first I was quoted £500 for something and when I queried it they reduced it to £350. On my last visit I asked a simple question which three weeks on I still have not received the answer. I will not be using them again.
04/10/19 - Reviewed by Rodney John Woods
Ebenezer and James were excellent,very quick.no fanning around ,ultra quick.there down to earth men .it was a pleasure to meet both of them ,the whole service was excellent,we dealt with charter house they basically were crap ,.my girlfriend had the hots for ebenezer lol ,,but all joking aside these two men were spot on I couldn’t be more honest,many thanks boys I will be dealing with you again
10/07/19 - Reviewed by Dr K Douglas
Outstanding service. Our house purchase proved to be complicated but our solicitor (Tishka) was incredibly thorough, identifying several missing consents that had not been picked up when the house was previously sold and saving us a huge amount of potential stress and money. Chased the mortgage company when time was becoming critical. Was delightful to deal with. Fees were much the same as other companies we obtained quotes from, including national ones picked up on an internet search. I doubt we would have had such a fantastic service from them.
10/11/18 - Reviewed by Mrs TE Marsters
Efficient ,Friendly and sympathetic they returned my call quickly ,they are knowledgeable and straight to the point.The lady Ann Ball I spoke
to was very friendly, and sympathetic to my situation. I have suffered a life changing condition due to Clinical negligence and it has affected my everyday life and those around me .I am suffering from post traumatic stress of loosing sight due to MRI scan whilst in hospital and due to my new condition of blindness I have lost my life profession as a teacher[tutor of more than twenty five years .But Ann Ball the paralegal assistant made it all easier to cope with whilst waiting for the outcome .I would highly recommend Wolferstans Solicitors to anyone in the same situation of having gone through clinical medical negligence as they turned out to be the best choice .I have the utmost respect for this firm and their team.They are amazing ,friendly and knowledgeable .
06/11/18 - Reviewed by Mrs TE Marsters
They are very friendly and very responsive as I sent an email to them and within an hour a member of their team (Ann Ball rang me back and help me through the process.When this was completed she asked for my documents and I passed together with my information report .Straight away within 48 hours of the first email my claim was underway .I would highly recommended them to anyone looking to make a claim..
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02/08/17 - Reviewed by Gerry
I was really impressed with the manner in which Suzanne conducted a very complicated house/land conveyance. This involved eight amendments to the deed of transfer and countless emails but the original fee remained the same.
Efficient and professional throughout!
Would definitely recommend her.
31/03/17 - Reviewed by Sandra Smith
I have just finished up a child custody case with the help of Wolferstans, and overall I was very happy with the service.
While it wasn't absolutely essential for me to have a lawyer, given I was the respondent in a civil case, it did help to know that I was in the hands of professionals. Angela Parsons was my lead lawyer with Lisa Stanzl as the legal executive. Lisa handled my initial enquiry, and legal aid application (which was a pain, but not Lisa's fault - just a bad system). Both lawyers are efficient and don't 'sugar coat' anything. You won't be mollycoddled by them - they will tell you if they think you're being unreasonable about the situation - as their goal is to get you to compromise with your ex. At the end of the day this is preferable than a long, drawn-out battle, especially when there's children involved.
In divorce and family proceedings, emotions run very high, and Angela dealt with me in a calm, professional manner, which I appreciated and made me feel better about the case. I got the result I wanted in the end, and although CAFCASS was the main influencer, Angela did help to convey my position clearly to CAFCASS and so this may have been a positive determining factor in its outcome.
Either way, it was nice to have someone to explain the terminology, provide support on the court days, and explain the legal procedures, and the likely outcomes at the various stages.
Yes, I could have represented myself and saved some hassle applying to legal aid. But I also would have been completely on my own, as my ex was towards the end because he ran out of money. Also, I don't think I would have been taken seriously by the court if that had been the case.
30/12/16 - Reviewed by David
Karen provided a fantastic service, having been involved in a hit and run. She was professional and efficient and I would certainly recommend wolferstans solicitors
19/12/16 - Reviewed by Jack
Excellent service during very trying sale and purchase, would recommend to anyone, very professional, prompt and reassuring.
22/08/16 - Reviewed by Anonymous
I would not recommend this firm for conveyancing. They didn`t do the necessary searches in time and delayed our completion date.
19/08/16 - Reviewed by Anonymous
Worst solicitors I`ve ever used for conveyancing. We needed to constantly chase our solicitor (Sue Williams), she also delayed the searches about our future house. It took over 3 months for the exchange of contracts, which should have been a relatively easy process. I would not recommend this firm for conveyancing.
22/04/16 - Reviewed by Anonymous
Started off ok saying be able to fight on various points. Then by end Started telling me they couldn't fight points because they had to go by what the law said. Had big Bill's which only itemised date and letter/phone call, or preparation. Seemed to be more than I would expect but couldn't do much because I had no idea what prep etc had been done or how long they had taken. Am positive I was also being charged for phone calls/letters that were to correct their errors.
Will and probate
05/01/15 - Reviewed by Anonymous
This firm has discrepancies in costs, poor business and fiscal management as Executors of my mother's who will not answer simple questions of how costs are collated. Despite the Ombudsman finding against Wolferstans for not replying to my initial complaint the complaint of charges and Wolferstans management ability is outside the Ombudsman's remit!! Ombudsman have suggested i go to court! Wolferstans have still failed to answer the simple questions asked even stating they are declining to comment further. Submitting a date with time and a description of letter or phone call is absolutely useless. All is based on trust: I have none in Wolferstans. As regards withholding the Â£16k until i agree their charges i find beyond belief and amounts to blackmail, agree or will will not pay.
As a recommendation to others no way.
As a reccommendation to others
13/04/19 - Response by Jpp
How is it this firm is allowed to treat people so badly
They never reply to anything
They hold all documentation despite it is against the law
Something not right about this firm they need to be investigated
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