11 reviews (3/5) and information for Ackers Solicitors Limited, Reading

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3.0 stars average for Ackers Solicitors Limited from 11 reviews  
11 Review(s)

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5 London Road, Twyford, Reading, Berkshire, RG10 9EH


Languages spoken English, Malay, Tamil 
Size of firm 3 solicitors


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Reviews

3.0 stars average for Ackers Solicitors Limited from 11 reviews

Based on 11 review(s)

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Summary

5 stars   5
4 stars   0
3 stars   0
2 stars   0
1 stars   6

Legal services at this branch

  • Commercial property
  • Company and commercial
  • Conveyancing - residential
  • Employment
  • Family - mediation
  • Judicial review
  • LPA - Health and Welfare
  • LPA - Property and Affairs
  • Private client - disputed probate
  • Private client - disputed wills


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Ackers Solicitors Limited

General Legal advice

1 stars

08/01/23 - Reviewed by Anonymous

Very disappointed with abrasive, rude and aggressive manner of solicitor. Recently visited for advice as my mother had sadly died and her will was held at this solicitor. Initially met a trainee who was very polite, she took details went to check on the will. A different lady returned, no introduction, rude and aggressive manner. We asked for a very rough idea of price, and an explanation of the probate process, we received an evasive reply which it turned out was unnecessary as later discovered this company are part of another company who have a price estimate structure online. We could have been easily referred to this which had all the information needed,
The manner of this lady was appalling, particularly when dealing with recently bereaved clients. My husband and I were actually quite shocked and upset following our experience with Ackers, we have since removed the will. Having now looked at other reviews we see this is not an isolated incident as others have complained of a similar experience with the same solicitor. Would not recommend.

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Ackers Solicitors Limited

Conveyancing/property

1 stars

15/03/19 - Reviewed by N/a

Absolutely appalling customer service. Tilly was not willing to respond to queries in email and when asking for clarification over the phone, she shouted and hung up. Please avoid this solicitor as they are totally unprofessional and not willing to put in any work.

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Ackers Solicitors Limited

Will and probate

1 stars

19/01/18 - Reviewed by Anonymous

I rang for an appointment for will making and power of attorney,someone was supposed to ring back and I’m still waiting,utter incompetent,shocking every enquiry deserves a response.I hate the fact that in today’s world companies are still doing this.Every potential customer is important.

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Ackers Solicitors Limited

Conveyancing/property

1 stars

20/03/17 - Reviewed by Anonymous

Utterly incompetent. They forgot to take a deposit from my buyer on exchange, despite me having to pay one to the house-builder I was buying from, so if it had fallen through I'd have been massively out of pocket. They were slow, annoyed the builder's solicitors with pointless questions that I'd already told them the answers to (turfing of the front garden etc.), kept adding new charges on despite having quoted me an all-inclusive fixed fee..... So atrocious I couldn't believe it.

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Ackers Solicitors Limited

General Legal advice

1 stars

20/12/16 - Reviewed by Anonymous

One of the most rude, unprofessional and incompetent solicitors I have ever had the misfortune to come across.

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Ackers Solicitors Limited

Conveyancing/property

1 stars

14/06/16 - Reviewed by Anonymous

The most unhelpful law firm I've had the misfortune to use. She is the rudest lady to deal with and I can't imagine anyone returning, I certainly won't.

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