14 reviews (4/5) and information for Ansons Solicitors Limited, Lichfield
How to find us
St. Marys Chambers, 5-7 Breadmarket Street, Lichfield, Staffordshire, WS13 6LQ
Other branches
Facilities Office has disabled access
Languages spoken English
Size of firm 12 solicitors
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Legal services at this branch
- Advocacy
- Agriculture
- Banking
- Children
- Clinical negligence
- Commercial litigation
- Commercial property
- Company and commercial
- Construction
- Consumer
- Conveyancing - residential
- Corporate finance
- Dispute resolution - civil mediation
- Dispute resolution - commercial mediation
- Employment
- Environment
- Family - general
- Information Technology
- Insolvency and restructuring - business
- Intellectual property
- Landlord and tenant - residential
- Licensing gaming and betting
- Litigation - general
- Media
- entertainment and sport
- Mergers and acquisitions
- Personal injury
- Planning
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Professional negligence
- Tax
Filter Reviews
Conveyancing/property
09/11/20 - Reviewed by Ian
Very good service from Ansons, communication was great, always a swift reply and despite some mortgage last minute problems, all issues were resolved effectively.
09/11/20 - Response by Ansons
Thank you for your kind feedback, which is appreciated.
Conveyancing/property
19/08/20 - Reviewed by Anonymous
We just want to say thank you to both Julie and Michelle for nothing other than an incredible service during a most difficult time to move. We were kept up to date at all times and nothing was too much trouble for them. Thank you ladies!
20/08/20 - Response by Ansons
Thank you for your kind review, which is appreciated.
Conveyancing/property
27/05/20 - Reviewed by Mrs K
We used Julie to help with the purchase of our property in 2019. I would definitely recommend checking the reviews, before you decide to proceed with Ansons. Unfortunately we didn’t do this and definitely regretted it.
We found the service to be very unprofessional and it almost seemed like she didn’t even want the sale to go through. She almost seemed annoyed when we asked for advice and kept redirecting us back to the estate agents. Lack of support the whole way through and very poor and rather rude communication skills. I was appalled by the manner we were spoken to. For anybody considering Ansons definitely avoid and continue your search elsewhere.
28/05/20 - Response by Ansons
We are sorry that you felt that our service levels weren’t up to the required standards. If you would like to speak to someone further about this then we welcome all conversations which can help us to improve. Please contact us on 01543 466660 and ask to speak with our Client Care Director.
Family
02/04/20 - Reviewed by Steve Tidmarsh
Mike Vale has been a tremendous help to me in a very trying time, his professional approach added to his knowledge is first class and I would have no hesitation in recommending him to anyone who needs legal advice and support on family matters
Family
01/04/20 - Reviewed by Steve Robbins
I retained Mike Vale having been recommended him by a third party.
Ordinarily I do not waste my time with reviews, in any field, when the service I have received has been anything less than all of efficient, pragmatic, conscious of my own personal requirements and yet, still, sensitive to the issues that must undoubtedly come with any aspect of Family Law. Basically, impeccable all round. In Mike's case this could not be a more accurate summation and I would not hesitate to recommend him elsewhere.
General Legal advice
25/03/20 - Reviewed by Frustrated Client
I would not recommend Elaine Durkin to anyone, deliberate delay tactics almost that almost cost me a purchase almost leads me to believe she is incompetent at her job.
Conveyancing/property
24/02/20 - Reviewed by Robert Flinter
I have used Ansons Solicitors on a number of occasions to buy and sell properties
The service has always been first class and nothing was too much trouble for Julie or Michelle
I would strongly recommend if you want a fast professional service
Conveyancing/property
23/11/19 - Reviewed by Mr S
Pricing is what is called competitive ( otherwise known as cheap).
Not exactly quick and frankly didn’t think they were as helpful as they could have been in a difficult chain
Unlikely to recommend
Conveyancing/property
06/08/18 - Reviewed by Ryan Doolan
Very disappointing service for a number of reasons.
I felt that the client’s needs were not important which was evidenced by their unwillingness to think outside the box on allowing my parents to attend meetings with me whilst purchasing my first home but they were providing the funds. The Law Society does not categorically state this is not an option but something that has to be considered carefully to avoid conflicts of interest. There was no consideration whatsoever.
Definitely a post box service where no advice was given that was of any use and I could have done the same job myself or used an on line conveyancing service in terms of the searches.
Poor attention to detail. I had to point out errors in the communication which from a solicitor is worrying as their precision should be paramount.
Lack of flexibility. I had chosen a local solicitor as it was felt they would know the area better than a Birmingham based solicitor. They didn’t. In fact, I was charged an additional £200 due to the property being freehold subject to a management charge when anybody who knows the area would know this was the case and should have included this within their original quotation. In addition, they were unable to operate flexible hours for the purposes of a meeting or signing contracts and suggested I take a days holiday!!
When complaints were escalated to one of the Directors, they were dismissive, said that in their experience they had never known a first time buyer need a parent attend a meeting with them and said that she believed Ansons had adhered to their usual high standards of customer service. !! In my opinion, with the quality of advice that was provided it was fortunate that I had advice/support from my parents during the process as meaningful guidance was certainly not provided by Ansons. As far as Ansons comments about their high standards is concerned , my opinion is that customer service is judged best by the customer on the receiving end.
My overall conclusion is I will not use or recommend Ansons again.
Conveyancing/property
13/03/18 - Reviewed by Anonymous
Great service, highly doubt the below review is true after speaking to every member of the conveyancing team during the last 10 months that it’s taken to push the sale of my mums property through. Very friendly and efficient team, would highly recommend.
Conveyancing/property
22/05/17 - Reviewed by Anonymous
Terrible. We used Ansons in 2015 for the purpose of conveyancing and were left with no fixed abode due to the lazy service. However, they did take all monies owed before raising any concern. We complained to the legal ombudsman who found fault despite their lies about what was verbally communicated but they refused to refund any fees. Avoid!!
Conveyancing/property
19/12/11 - Reviewed by Anonymous
Ansons dealt with the sale of my mother's property in a prompt and friendly manner and invoiced exactly what they quoted over 2 years ago when I first put the property on the market. The staff were always accessible and returned my telephone calls promptly. I would have no hesitation in using them again.
Will and probate
13/04/11 - Reviewed by Mr Buxton
I received a friendly and efficient service from the Wills & Probate team. I was looked after and treated with a great deal of understanding during a difficult time.
03/01/12 - Response by Anonymous
Looks like another woman went into a coma for 6 months then left exact same rev iew ????
General Legal advice
13/04/11 - Reviewed by Ms Bhakta
It was evident from the start that Susan Davies was a confident and accomplished woman and more than able to deal with the sensitive nature of my case. Words cannot express my gratitude, in the way she inspired confidence in me throughout my difficult and complicated case. I wouldn't trust anyone else with my legal matters.
03/01/12 - Response by Anonymous
Looks like Sue Davies writing her own reviews here ????
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