Ansons Solicitors Limited, Lichfield Reviews & Information

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4 stars average for Ansons Solicitors Limited from 7 reviews  
7 Review(s)

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St. Marys Chambers, 5-7 Breadmarket Street, Lichfield, Staffordshire, WS13 6LQ

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Mobile phone icon01543 263 456Email iconEmail
Laptop iconWebsite

Facilities Office has disabled access

Languages spoken English 
Size of firm 12 solicitors


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Reviews

4 stars average for Ansons Solicitors Limited from 7 reviews

Based on 7 review(s)

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Summary

5 stars   5
4 stars   0
3 stars   0
2 stars   0
1 stars   2

Legal services at this branch

  • Advocacy
  • Agriculture
  • Banking
  • Children
  • Clinical negligence
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Construction
  • Consumer
  • Conveyancing - residential
  • Corporate finance
  • Dispute resolution - civil mediation
  • Dispute resolution - commercial mediation
  • Employment
  • Environment
  • Family - general
  • Information Technology
  • Insolvency and restructuring - business
  • Intellectual property
  • Landlord and tenant - residential
  • Licensing gaming and betting
  • Litigation - general
  • Media
  • entertainment and sport
  • Mergers and acquisitions
  • Personal injury
  • Planning
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Professional negligence
  • Tax


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Ansons Solicitors Limited

Conveyancing/property

1 stars

06/08/18 - Reviewed by Ryan Doolan

Very disappointing service for a number of reasons.
I felt that the client’s needs were not important which was evidenced by their unwillingness to think outside the box on allowing my parents to attend meetings with me whilst purchasing my first home but they were providing the funds. The Law Society does not categorically state this is not an option but something that has to be considered carefully to avoid conflicts of interest. There was no consideration whatsoever.
Definitely a post box service where no advice was given that was of any use and I could have done the same job myself or used an on line conveyancing service in terms of the searches.
Poor attention to detail. I had to point out errors in the communication which from a solicitor is worrying as their precision should be paramount.
Lack of flexibility. I had chosen a local solicitor as it was felt they would know the area better than a Birmingham based solicitor. They didn’t. In fact, I was charged an additional £200 due to the property being freehold subject to a management charge when anybody who knows the area would know this was the case and should have included this within their original quotation. In addition, they were unable to operate flexible hours for the purposes of a meeting or signing contracts and suggested I take a days holiday!!
When complaints were escalated to one of the Directors, they were dismissive, said that in their experience they had never known a first time buyer need a parent attend a meeting with them and said that she believed Ansons had adhered to their usual high standards of customer service. !! In my opinion, with the quality of advice that was provided it was fortunate that I had advice/support from my parents during the process as meaningful guidance was certainly not provided by Ansons. As far as Ansons comments about their high standards is concerned , my opinion is that customer service is judged best by the customer on the receiving end.
My overall conclusion is I will not use or recommend Ansons again.


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Ansons Solicitors Limited

Conveyancing/property

5 stars

13/03/18 - Reviewed by Anonymous

Great service, highly doubt the below review is true after speaking to every member of the conveyancing team during the last 10 months that it’s taken to push the sale of my mums property through. Very friendly and efficient team, would highly recommend.

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Ansons Solicitors Limited

Conveyancing/property

1 stars

22/05/17 - Reviewed by Anonymous

Terrible. We used Ansons in 2015 for the purpose of conveyancing and were left with no fixed abode due to the lazy service. However, they did take all monies owed before raising any concern. We complained to the legal ombudsman who found fault despite their lies about what was verbally communicated but they refused to refund any fees. Avoid!!

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Ansons Solicitors Limited

Will and probate

5 stars

19/12/11 - Reviewed by Anonymous

I received a friendly and efficient service from the Wills & Probate team. I was looked after and treated with a great deal of understanding during a difficult time.

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Ansons Solicitors Limited

Conveyancing/property

5 stars

19/12/11 - Reviewed by Anonymous

Ansons dealt with the sale of my mother's property in a prompt and friendly manner and invoiced exactly what they quoted over 2 years ago when I first put the property on the market. The staff were always accessible and returned my telephone calls promptly. I would have no hesitation in using them again.


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Ansons Solicitors Limited

Will and probate

5 stars

14/04/11 - Reviewed by Mr Buxton

I received a friendly and efficient service from the Wills & Probate team. I was looked after and treated with a great deal of understanding during a difficult time.

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03/01/12 - Response by Anonymous

Looks like another woman went into a coma for 6 months then left exact same rev iew ????

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Ansons Solicitors Limited

General Legal advice

5 stars

14/04/11 - Reviewed by Ms Bhakta

It was evident from the start that Susan Davies was a confident and accomplished woman and more than able to deal with the sensitive nature of my case. Words cannot express my gratitude, in the way she inspired confidence in me throughout my difficult and complicated case. I wouldn't trust anyone else with my legal matters.

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03/01/12 - Response by Anonymous

Looks like Sue Davies writing her own reviews here ????

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