18 reviews (3/5) and information for Atkins Hope Solicitors Limited, Croydon
How to find us
74-78 North End, Croydon, Greater London, CR9 1SD
Languages spoken Cantonese, English, Hindi, Punjabi
Size of firm 14 solicitors
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Legal services at this branch
- Clinical negligence
- Commercial property
- Conveyancing - residential
- Crime - general
- Family - general
- Litigation - general
- Personal injury
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Professional negligence
13/01/22 - Reviewed by NR
The young lady assigned to us was a champ! She went above and beyond for me and my family. She was always available and gave her honest opinions. There were a lot of ups and downs and many a tears, but she persevered and we got a fantastic result. I can not thank her enough for her for giving my family our lives back.
21/04/21 - Reviewed by Dave medlicott
The service was fantastic and very supportive
Always had the time to take a phone call and very prompt with replying to emails regarding questions, queries and general information
All actions were approached at a very high professional level and I felt very much supported throughout my whole experience
I definitely recommend and thank all involved
With my case for there amazing hard work
23/04/21 - Response by Penelope Moult
Thanks Dave, but I was just doing my job, helping you and the family in a really challenging times with a great outcome for you and the family. I am very grateful for your kind thanks and great review. Penelope
07/04/21 - Reviewed by Leigh
What I thought was going to be a reasonably simple process after having my mortgage approved following a divorce turned out to be more complicated than anticipated and was a stressful situation in the stressful situation of lockdown. I found both Efe and Philippa to be very responsive, thorough and caring. The costs were a little more than anticipated and it took a little longer than hoped but that was more down to the lender not the solicitors. Thank you for getting me there and being kind when I struggled.
10/01/21 - Reviewed by Samantha Hotson
I was very impressed with Atkins Hope solicitors. The solicitor that represented me at what was my most difficult time was fantastic and for that I will be eternally grateful.
I was not only their client but we were a family they cared about, having them with me in court was a great comfort, I had someone I could talk to, someone who helped me prepare for what was about to happen, they informed me of the process and put my nerves at ease.
Communication was excellent, even on the days when the solicitor was attending another court hearing and I’d called the solicitor always sent a email to say my call would be returned as soon as possible, I never had to call twice.
If your looking for a solicitor that has a wealth of knowledge, is caring and who will be with you every step of the way then I highly recommend Atkins Hope Solicitors.
22/01/21 - Response by Maria Orme
Thank you so much Samantha, it was a pleasure to represent you. I wish you all well. Maria
25/11/20 - Reviewed by Lisa
I am so grateful to the lady me and my family were assigned as she dealt with everything,I honestly cannot thank her enough for all the hard work and help she put in was amazing.
I would 100% recommend this company and the lady that represented us. Thank you Dinuka Sivaneswaran.
16/10/20 - Reviewed by S.j
Services was fab always got back to me if ever she was unavailable, gave her assistant headache often who was also great to work with. Good support and advice from anyone I ever spoke to here and with out Maria orme I probably would have gave up. Thanks to Atkins hope Croydon, myself and family are very greatful.
18/02/20 - Reviewed by Anonymous
I used these guys to obtain a non molestation order while in the family courts for a contact order. The solicitor I used seemed like he had no clue what he was supposed to do, rang me last minute to let me know about the case going to court, and when it went to court they acted like they didn’t want to represent me and even screwed up the case by informing the other party when they didn’t need to. Not only that but when we was in the court room they didn’t even bother to fight my corner. When we came out I was told by the solicitor to “look on the bright side” and “see the good side of it”. Now they’ve left me having to deal with the other party making all sorts of allegations against me because of their mistakes. I would not recommend at all!! About as useful as a chocolate teapot!!
20/02/20 - Response by Anonymous
I am afraid we don't recognise you as a client of ours. We have read the details of your complaint and are confident that you were not represented by a solicitor at this firm. - happy to discuss if you contact the firm.
26/03/20 - Response by Anonymous
Sounds familiar ... hope you've managed to resolve. Can highly recommend Grant Saw, Blackheath.
11/08/19 - Reviewed by Martin Charles
Excellent conveyancing service.
02/07/19 - Reviewed by Anonymous
We would not recommend Atkins Hope. Inaccurate, vague, unhelpful. Left to check everything ourselves, contracts completed with incorrect selling figures/names inserted. Nothing but a glorified mailbox for forwarding reports. Not professional compared to my previous experience with a conveyancing solicitor.
14/06/18 - Reviewed by R Cooper
Excellent service from the family department - really helpful.
Will and probate
28/11/17 - Reviewed by Anonymous
I have had to deal with an extremely painful matter regarding the estate of my late Mother and unscrupulous and vulture-like siblings. Atkins Hope in the 18 months since my Mother has passed have been very unprofessional particularly in relation to their communications!
At present I have now been waiting for almost weeks for either Juliet Adelman- Director or Tina Chan- solicitor to respond to my queries, yet on each occasion I have telephoned I have been assured that one or the other of them will get back to me.
This is unacceptable and an indication of their poor client service; and I say this as one who works for a law firm and none of our solicitors would ever behave in such an unprofessional manner!
General Legal advice
30/08/17 - Reviewed by Anonymous
Still waiting for resolution of 2 complaints - after months
Are showing no interest in resolving them,and have left me in a very difficult position re conveyencing because they did not find out correct information regarding property
23/04/17 - Reviewed by Jack
I received an excellent from my divorce lawyer Ms Adelman who was sympathetic and I could not have got through this difficult time without her.
General Legal advice
11/04/16 - Reviewed by Anonymous
Unprofessional with lots of mistakes to make money.
07/04/16 - Reviewed by Anonymous
Having read the previous review I too have had the same experience. I feel Juliet is money orientated.
General Legal advice
06/04/16 - Reviewed by Lisa
Juliet who is the Director at Atkins Hope Croydon seems very unprofessional. She uses phrases such as 'I see no reason why...' or your client has.......' . She has no ideal about the person yet she acts like she knows them.
Why doesn't she state that she has been informed that.. etc rather than use information from the person she is representing that may not necessarily be correct.
General Legal advice
13/04/11 - Reviewed by Anonymous
Commitment, integrity, professionalism, expertise, efficiency and empathy"
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