17 reviews (3/5) and information for Bowden Jones Ltd, Cardiff

24/03/19 - Reviewed by Anonymous

Appalling service. I first contacted Bowden Jones in mid November 2018. It is now March 24 2019. The conveyancing on my purchase is not complete despite there being no estate agent mortgage company or chain involved. They have frequently ignored the vendors solicitors calls and emails as well as my own and clearly not read information passed on. Most damingly Bowden Jones have failed in four months to give any clear advice as to what documents they want for me to prove my funds for the purchase? even though I have frequently asked for clarification? and supplied complete information on the source of these funds. On February 20 after drip feed advice over one month they finally promised I only needed to provide two translated bank statements to clear all funds. After receiving these on March 3 they waited 3 full working weeks to reply?a matter that required me to email 7 times?only to ask for a whole host of additional and non-fund specific fund information. Please stay away from this company. Shambolic unprofessional and totally without regard for your personal circumstances.

Was this review helpful?  
21   22

Respond   Report abuse

18/03/19 - Reviewed by Anonymous

Absolutely dreadful service - terrible communication. Had to chase and chase to get anything done. The solicitor was rude and treated us like an irritation rather than a paying client. Made a stressful buying and selling process 100000 times worse. Would never use them again and would advice other prospective customers to avoid.

Was this review helpful?  
36   36

Respond   Report abuse

19/02/19 - Reviewed by Fran

Avoid at all costs! Dealing with this company has been the bane of my life for months on end...and still is so I guess I am risking them being even slower by adding this review now! But I would hate anyone else to be put through this. This is a slow, DEAD slow service, not only that but staff come across as intentionally obstructive and just plain rude! I don't understand why they take on the work if they can't cope with the demands....they are messing with people's lives. I would only recommend to my worst enemy

Was this review helpful?  
28   41

Respond   Report abuse

08/02/19 - Reviewed by Mark

Let down by a very poor service. Polite letters, emails and phone calls went mostly ignored. The main issue was that Mr Bowden never followed through on things after promising to do so. I understood he was busy, so I waited several months. I will not recommend this firm to anyone. I regret that I was warned by a previous client of his before signing up. It is important that comments like mine are carefully considered.

Was this review helpful?  
34   24

Respond   Report abuse

17/04/18 - Reviewed by Anonymous

total rubbish,leave message after message and nobody gets back to you,left my son right in the shit,they just don't care.

Was this review helpful?  
29   21

Respond   Report abuse

06/04/18 - Reviewed by Nikki Cartwright

I have always found Bowden Jones Solicitors friendly, helpful and efficient. Emma Selfridge handled our conveyancing with the utmost competence and speed. I would not hesitate to recommend Bowden Jones for any legal requirements.

Was this review helpful?  
34   25

Respond   Report abuse

30/03/18 - Reviewed by Dave

Always use Emma and found she gives honest clear advice throughout the whole conveyancing process. It's refreshing to have someone call you back when they say they will.

Was this review helpful?  
30   23

Respond   Report abuse

26/03/18 - Reviewed by L Williams

Really great conveyancing department.

Was this review helpful?  
32   21

Respond   Report abuse

08/01/18 - Reviewed by Anonymous

Couldn't ask for a better service. They just handled my purchase and the solicitor Emma Selfridge and her team were helpful, efficient, and clearly very experienced. They just got on with it, and made me feel really reassured all the way along. Excellent value for money, given the level of service. Very impressed.

Was this review helpful?  
37   28

Respond   Report abuse

27/07/17 - Reviewed by Anonymous

the best

Was this review helpful?  
27   34

Respond   Report abuse

19/04/17 - Reviewed by anonymous

This has to be one of the worst companies I have dealt with in respect of conveyancing progress and also their overall attitude when simply having a telephone conversation with them

Was this review helpful?  
24   25

Respond   Report abuse

20/02/17 - Reviewed by Anonymous

Recommend. The convenyancing solicitor emma selfridge, was one of the most informative solicitors ive used. Always quick to respond to emails and questions. Most definetely would use again.

Was this review helpful?  
23   22

Respond   Report abuse