(31611)26 reviews (2/5) and information for Breens Solicitors Ltd, Southport
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30 Hoghton Street, Southport, Merseyside, PR9 0PA
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Languages spoken English
Size of firm 5 solicitors
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Conveyancing/property
24/03/23 - Reviewed by Anonymous
Thanks mainly to Breens I have lost the sale of my deceased husbands flat for the second time.
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Conveyancing/property
07/12/22 - Reviewed by Anonymous
Having lost me the sale of my deceased husbands flat at the beginning of the year they are on track to lose this sale for me as well.
Was this review helpful? 28 23
Conveyancing/property
17/04/22 - Reviewed by Upset and disillusioned
After I complained last week Breens got in touch with my solicitor and made promises to provide the information needed for the sale of my property. Needless to say they have reneged on their promise. I am disgusted by their behaviour.
Was this review helpful? 29 42
Conveyancing/property
05/04/22 - Reviewed by Anonymous
This firm is causing me extreme distress by not answering to requests for information.
Was this review helpful? 37 27
Will and probate
26/02/22 - Reviewed by Family comments
No we would not use Breen's Solicitors ever again. We found their communication skills severely lacking and phone calls not returned.
Was this review helpful? 44 29
Conveyancing/property
15/02/22 - Reviewed by Laura
Breens are acting for the buyers in the bottom of the chain that I am currently in. The deadline is days away before the chain collapses and they have proven to be absolutely impossible to contact. We have no idea if they intend to exchange by the deadline or not and they are not responding to any of the innumerable phone calls or emails made from all of the other solicitors or estate agents involved in the chain who have been clamouring for an update from them. Absolute radio silence! The stress this is causing everyone in the chain, including my family, is beyond words. When I was looking for a solicitor to do my conveyancing at the time of sale, I was warned off Breens by another local solicitors who said that they were terrible to deal with. Well, I can confirm that they are correct. Keep away from them at all costs if you place any value at all on your time, money and sanity.
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44 27
16/02/22 - Response by Anonymous
Dear Laura, while we would not be able to speak to you as this would be a conflict of interest, please would you email info@breensonline.co.uk with the address of the property that we are dealing with in the chain so we can look into this. Thank you.
24/02/22 - Response by Christine
Previous review by Laura is 100% correct. She is my buyer!! Further down this chain Breens are acting on behalf of a client wishing to purchase a flat. My husband and I are purchasing a lodge so right from the beginning there as been a deadline which everyone was aware of. Last Friday was a deadline day but we managed to persuade our vendor to please allow us one more week, until tomorrow. After numerous emails and conversations with Breens there as been not a single reply to either that the lady is ready or she no longer wants to proceed. Everyone knows buying and selling homes can be quite stressful but never can anyone imagine what this sale as been like for all of us in this chain. Breens are playing with people's lives and dreams. I don't know whether the lady is aware of anything because Breens solicitor just does not reply to anything but if they do not respond with something by tomorrow I feel very sorry for this client of there's.
19/08/22 - Response by Blank
Yes, they lost me my sale. If they'd done what they are paid for it would have completed in Feb/March. My buyer pulled out on Tuesday 16 August after getting an offer in October last year
Conveyancing/property
29/07/21 - Reviewed by Hannah
Acting for our buyers solicitors. They have been responsive to calls and emails ect but the sheer about of enquiries that have been raised have been ridiculous to say the least. Some not even to do with our property and asking for documentation that is irrelevant to our sale. It’s been a frustrating 6 months and due to the sheer amount of enquiries it’s taking so long to complete. Still hasn’t complete 27.7.21. So no if your after a quick move I wouldn’t recommend them.
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31 35
02/08/21 - Response by Breens Solicitors
Thank you for your review. We will look into this matter.
02/08/21 - Response by Hannah
Many thanks in advance. We have nearly lost the sale of ongoing home if not completed in next week or so, very stressful time. Thanks in advance appreciated
Will and probate
20/05/21 - Reviewed by Will/Probate etc...
My late Aunt passed away Sept 2019 and Breens Solicitors have been dealing with the will, probate and all other estate matters. It has been 19-20 months since my Aunt passed away and as one of the beneficiaries of her will on 30th April I decided to contact them to get a general update on the progress of the estate and was informed that the message would be passed on and someone would phone me back.
I received no phone call, so on 4th May decided to call once more and was again informed someone would call me back – still no response so on 10th May I decided to send an email outlining a few questions I had and requested either a 5 minute call back or a quick reply to my email.
I received neither so phoned again on 17th May and explained I had previously phoned and emailed but had no response and was assured that this time someone will call me back later that day or the next day.
It is now 20th May and not really surprised that I still have not heard from anyone. As stated earlier, I am just a beneficiary requesting a quick call or email update; I would not be best pleased if I was paying good money for a service from this firm. At best it is not very polite and rather unprofessional if they were to treat their actual clients in such a manner.
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31 28
21/05/21 - Response by Hugh Arnold
Review above titled as Will/Probate etc ...was written by person named above - misunderstood the original 'title' to type in this box.
Will and probate
19/07/20 - Reviewed by D Catton
never reply to letters don’t know what’s going on blaming lockdown yet they are working even sent recorded letters still don’t reply
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36 24
20/07/20 - Response by Breens Solicitors Ltd
Dear Ms Catton, we have reviewed the file and can see that we had not responded to a letter from you received 14 July. We have now rectified this and a letter is going out to you today (20 July). Please accept our apologies for this oversight.
Conveyancing/property
11/05/20 - Reviewed by Anonymous
No, rude and unhelpful
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33 26
11/05/20 - Response by Breens Solicitors Ltd
Dear anonymous, could you supply us with more information?. What service were you using? With whom were you dealing? In what way were they rude to you? Once we have this information we can investigate the matter for you. Many thanks.
Conveyancing/property
26/08/19 - Reviewed by Anonymous
Im staying anon so these people can hopefully attempt to rectify their dealings with anyone else dealing with conveyancing, but they have been shambolic, non communicative between them and other solicitors, including the estate agents, evasive and never in to deal with anything, these people should be struck off, never ever use these people for conveyancing, or risk losing your sale/purchase i know someone using them right now and its the same thing all over again. They dont give a toss, they get their money whether your house sale/purchase goes through or not BAD BAD BAD !
Massive avoid !
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48 35
03/09/19 - Response by Anonymous
We are sorry to hear about your problems, however we will struggle to address these issues without your contacting us direct. Please use our Complaints' Procedure so that we may examine the issues you had when using Breens for your conveyancing. Thank you.
Conveyancing/property
18/09/18 - Reviewed by Paul
This solicitor is terrible. With a 66% deposit on a house they managed to string out the sale into months and months asking for totally irrelevant information. Almost to the point where I lost out on the purchase because the buyer was getting fed up waiting.
Do not use this solicitor for house purchases, they make even the most straightforward sale awkward prolonged and exspensive.
They did a flood risk search on the wrong property which almost affected my insurance.
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37 29
20/09/18 - Response by Breens Solicitors Ltd
Dear Paul
We know our clients well yet cannot place you. No one has complained to us about any of the above.
If you have a genuine complaint, please contact us and we will send you a copy of our Complaints Procedure. This allows us to investigate any issue and address it at the time.
Thank you
Conveyancing/property
16/07/18 - Reviewed by Anonymous
Absolutely awful. I have had to get all the documents from the seller and hand them into the office. Even then they are slow.
Would never recommend!
They do everything by letter and post, and all other solicitors contact by email. This adds to the lengthy time delays.
The lady I dealt with was so slow and very rude. Her name is Rebecca.
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36 29
17/07/18 - Response by Breens Solicitors Ltd
Thank you for your feedback. We believe your matter is ongoing. I would be grateful therefore if you could address any concerns you have via our formal complaints procedure. You can find details of how to complain in our initial letter to you and in our terms and conditions. By following this procedure, you will allow us to rectify any problems and explain any misunderstandings before the completion of your purchase. Thank you.
Conveyancing/property
20/04/17 - Reviewed by Anonymous
Service is absolutely awful, lack of communication and many broken promises!
I wondered why they charged such a low price, now I know why - because they don't actually do anything.
We have sent them multiple documents only for them to be rejected weeks later and when we sent the exact same item over again it gets accepted!
Breens are an absolutely awful firm and I would definitely not recommend them.
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29 29
Conveyancing/property
06/02/17 - Reviewed by ANONIMOUS
I have had to make complaints about Breens definitely not recommend them
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28 27
General Legal advice
07/10/12 - Reviewed by Anonymous
I have had to make complaints about Breens on two separate occasions and would definitely not recommend them
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29 28
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