24 reviews (3/5) and information for Britton and Time Limited, London
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116-118 Chancery Lane, London, Greater London, WC2A 1PP
Languages spoken English
Size of firm 3 solicitors
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General Legal advice
22/01/26 - Reviewed by Review scammers and terrible service
They made so many mistakes and charged me for time responding to their complaints to them. Then charged another £1000 for reading the emails telling them about all the mistakes and total lack of any positive progression. When I’d had enough I complained their complaints procedure took me to the incompetent solicitor dealing with my case. They have finally been found guilty of their fake review scam on trust pilot who have at last removed them leaving a 2.1 score which is more representative.
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Will and probate
23/11/25 - Reviewed by N Thompson
Britton and Time charged £36,000 for their services as executors of a simple estate. This figure did not include any of the disbursements, or conveyancing (all up, total expenses were £49,000). To put it into context, this was for an estate consisting of a one bedroom flat, three bank accounts and some shares, net value just over £200,000. Ordinary executor fees are 1.5% - 6% (for complicated cases). This was a very simple estate (as attested to by two other legal firms), so the fees ought to have been around 3-4% of total value. Britton and Time’s fees? 18%.
An executor of an estate is supposed to be acting in the best interests of the beneficiaries, to maximise the distribution. In this case Britton and Time appeared to be acting only in their own interests, dragging out the process to maximise the fees they could charge (it took 2 months shy of two years for them to complete). I have a litany of other issues with them, including lack of communication, unprofessional behaviour, threats to withhold funds from beneficiaries etc etc, but the overcharging is the one that really sticks. Please do not use this firm.
Was this review helpful? 21 21
General Legal advice
27/08/25 - Reviewed by Cricket Charity
Service ineffective, bills piled up without client instructions, appeals are a waste of time to their firm, hence report to Ombudsman and SRA, if no reasonable agreement reached
Was this review helpful? 28 22
General Legal advice
13/08/25 - Reviewed by terrible experience
The service was awful, poor communication, many mistakes made they did not seem to read the information given and then I am charged for their mistakes. When I asked to leave they charged me a large amount for the correspondence me while trying to leave them and give them the reasons why Ineeded to leave them. The complaints procedure prompted me to repeat my complaints to the complaints manager which was the solicitor I was complaining about. They then threatened to take me to court if I did not pay the excess amount they added on at the end. Horrible experience especially when you are in a vulnerable position. If you google 'Britton and Time reviews' Trustpilot have removed all of their fake reviews which they now have a reputation for but the site reviewsolicitors comes up first the domain is owned by Paul Britton himself.
Was this review helpful? 27 25
General Legal advice
08/08/25 - Reviewed by Worst and most expensive experience I have ever had
All that the others have said is true. Shockingly incompetent. Making mistakes and overcharging. If you complain they will threaten you if you dont pay. Do not use this company. The not only pay for fake reviews they own their own solicitor review site link to it and make it look genuine. They should not be practising.
Was this review helpful? 30 27
General Legal advice
23/10/24 - Reviewed by Anonymous
Bills racked up. Charged for attendance when no court hearings or personal meetings took place. This firm only wants your money. Paul tends to say something and then be dishonest and lie in emails. Beware. The reviews on Google are fake
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51 43
14/11/24 - Response by Michelle Richardson
This law firm took on judical review out of time and took my dying mothers money lent to me to do a test case judical review.
Only under exceptional cumircumstances can they be out of time and they didn't have reason to give for this
My complaint is going to the law society.
Conveyancing/property
14/10/24 - Reviewed by GLUM
Scammers.
Smiles until you sign a contract and pay a retainer, then they have your money, the *illegal bills will start to rack up and you will end up having to take them to court.
Use anyone else.
All their 5 star reviews are fake on many websites including Google. It's all a show, they are not lawyers, they are con artists.
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54 56
Conveyancing/property
14/10/24 - Reviewed by GLUM
Scammers.
Smiles until you sign a contract and pay a retainer, then they have your money, the *illegal bills will start to rack up and you will end up having to take them to court.
Use anyone else.
All there 5 star reviews are fake on many websites including Google. It's all a show, they are not lawyers, they are con artists.
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57 38
General Legal advice
31/05/24 - Reviewed by shocking service
Absolutely shocking solicitors . charged us over £5000 for a party wall court case that we done all the work for . it was thrown out of court , then 3 months later billed us another £900 randomly for a counsel fee . I am currently seeking a counter claim as they sent a Court letter ! . Stay well clear guys . Sure there reviews are false . Obviously tough times for them, tucking their own customers up ! if you want to end up in court with your own solicitors . choose these guys !
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77 60
Family
16/04/22 - Reviewed by Veronica Sanders
they didnt even show up to my court hearing after charging me more than 20 grand because they said they needed another 10 grand to represent me - they left me high and dry and I lost my case completely - these people are cr***ks and should be shut down
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77 59
Divorce
16/04/22 - Reviewed by Mohammed
awful - awful - awful - avoid
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69 86
Divorce
16/04/22 - Reviewed by Travek
How can anybody charge £2000 for a simple divorce - these guys told me it would costs lesser and then they fretten me with bankrupt if I doesnt pay for them £2000 they distroy my life
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76 78
Divorce
16/04/22 - Reviewed by A T
con artists - they took my money and ran off with it and never even answered my calls afterwards - avoid like the plague
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75 70
General Legal advice
06/12/20 - Reviewed by Amy Barlow
Britton & Time have fully understood my situation and provided me with valuable advice which has given me the ability to make the right decisions. I couldn't recommend them enough.
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90 82
Employment law
24/11/20 - Reviewed by Azieb
Paul and his team helped me with an employment matter last month. They had come highly recommended and I can say that I was more than satisfied with the service i received from everyone involved. Sophie, the advisor that took on my case, was very attentive and explained everything very clearly to me right from the start. She was always easy to get in touch with, which was key as I was busy with an international move, and was able to manage my expectations throughout. Lastly, I really appreciate how upfront and honest Paul and the team have been about costs. I would definitely use their services again.
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78 70
Divorce
20/11/20 - Reviewed by Hannah
Recently use Joseph Navas on my divorce and financial dispute with my former husband. Joseph explained everything patiently on the telephone with me and then followed it up in writing so that I could take my time to understand each step of the way. I really felt informed and looked after. I haven't used many lawyers, but from the ones I have Joseph has been by far the best. Not was did I feel inferior, rather he made me feel like an equal and that he was working his way through my case with me. Will always be thankful to him and the support of his amazing team. Thank you!
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83 66
Conveyancing/property
13/08/20 - Reviewed by Daniel Edwards
Very highly recommended - Paul and the team gave invaluable advice in a particularly difficult Tennant eviction. Communication was excellent and their fees are competitive.
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83 78
Commercial
29/04/20 - Reviewed by Yvonne C
I was delighted with the high level of service from Britton & Time who I had appointed to prepare commercial law documents for my new business. I experienced great communication from this firm throughout the process. I was really pleased with the initial consultation with Paul, the efficient timeframe for delivery and the final documents produced for my business. I was also pleased with the cost of this high-quality service, which was very helpful for a start-up situation. Paul was supportive, reassuring and encouraging which was very much appreciated. I would definitely appoint Britton & Time again.
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73 93
General Legal advice
09/04/20 - Reviewed by Andrew Abaza
I have known of people who have accessed Paul's services and I have seen that both the processes used and the outcomes have been really beneficial to the clients. If I had a legal issue to resolve, Paul would be the first person I would go to - knowledge, rigour, honesty and absolute client focus.
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79 90
Divorce
09/04/20 - Reviewed by Hove Newly Separated
Not being of any legal background, but an avid googler, I know what I know, and I can google what I don't know, but I'll never know what I don't know what I need to know. Paul and his team at Britton & Time are so one the the button with advice and service, I definitely will never be going anywhere else for my legal work. And I have very keenly recommended Britton & Time to my friends and contacts. With feedback, they all agree Britton & Time know their onions.
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72 68
General Legal advice
09/04/20 - Reviewed by Maribel Coles
I am extremely impressed with Paul Britton’s services! He’s truly passionate about providing a positive outcome for his clients and is cost-effective. I would highly recommend Britton and Time Solicitors.
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77 66
Driving
09/04/20 - Reviewed by Alice Cooke
Paul’s advice was invaluable. He is both approachable and professional. I wouldn’t want anyone else to represent me.
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77 86
General Legal advice
09/04/20 - Reviewed by David
I instructed Paul Britton in litigation to resolve an issue I had with a contractor. Within two letters the contractor changed their tune and preformed their obligations and paid outstanding money they owed me. Highly recommend him.
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78 90
General Legal advice
25/01/19 - Reviewed by Anonymous
Awful awful awful
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83 88
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