3 reviews (1/5) and information for Butterworths, Gateshead

24/05/24 - Reviewed by Anonymous

If you want solicitors, don't use them, absolutely 0 communication, unresponsive through the phone, 100 times promised to call me back, but its never happened.
Worst solicitor in the North East area, unfortunately Pattinson Estate Agent recommendation.
Seems to be one people work in this firm, or just ignore customers call.
All excuse is "high demand"of calls, but every day through the last 2 weeks??? Absolutely joke.
If i could i can give 0 star.
Don't use them!!!!!!!!

Was this review helpful?  
52   61

Respond   Report abuse

23/04/24 - Reviewed by Anonymous

1 star is far too much. I have nothing polite to say about them, they are absolutely hopeless. All of the requests from my solicitor were ignored, and they needed chasing multiple times in order to get any kind of basic reply. They sat on key searches for the auction purchase until the very last day and then sent them all with a demand to pay (and another bill of £240) which meant that my solicitor also now needed to do more work, taking us past the completion deadline. Result? ANOTHER bill for £557 in interest because of the delays created by these charlatans who just couldn't give less of a ****. Avoid, avoid, avoid. They should be totally ashamed of themselves, essentially robbing a disabled pensioner!

Was this review helpful?  
66   50

Respond   Report abuse

02/11/19 - Reviewed by Anonymous

Terrible experience. Would award no stars at all if possible!

Was this review helpful?  
86   63

Respond   Report abuse