35 reviews (3/5) and information for Clear Law , Paragon House, 48 Seymour Grove, Manchester
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Paragon House, 48 Seymour Grove, Manchester, Greater Manchester, M16 0LN
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General Legal advice
21/03/24 - Reviewed by Anonymous
Took over the pure legal scam and never heard a word Discusting company full of lies like pure legal avoid at all costs
General Legal advice
18/08/23 - Reviewed by Anonymous
Took over pure legal scam nearly 2 years ago and an absolute waste of time avoid at all costs
General Legal advice
06/04/22 - Reviewed by Nicola Goodall
Over five years ago I started a claim through Pure Legal. We were at the stage where a settlement figure was being discussed when suddenly they were taken over by Clear Law. I was very worried as this had been going on for so long but I was contacted and assured that my claim would be dealt with. Fairly soon, I was told that an offer had been made and I was advised to accept, even though this was far lower than originally discussed with Pure Legal. I presumed that these people knew what they were talking about and was told that this was now all going ahead and I would receive the cheque within a few weeks. A few weeks passed and I had heard nothing and so I emailed my contact, I had no response. Another few weeks passed and I emailed again and three times called but still heard nothing. After several calls and a lot of time leaving messages yesterday, I received an email telling me that the situation had changed and I was now getting nothing and they would have to sue the original firm in order to try and reclaim my money. This is clearly why my calls and email were ignored. At this point, I am still being ignored and the contact will not take my calls. I have emailed and explained that due to personal issues, I was defendant on the money that I was told was due to me and I am now in a terrible situation with no help or information forthcoming. I am devastated at how badly wrong this has all gone and will update if and when I hear anything. My advice at this point is to avoid at all costs!
So one day after leaving this review my phone rang! Clear Law had seen the review and asked me to remove it. I was told the secondary claim against the “Professional Indemnity Insurer “would be a priority and yet once again, 6 weeks later, calls and emails are being ignored. Apparently some paperwork should have been sent confirming my acceptance of Clear Law dealing with the case but this was never sent so for another 6 weeks absolutely nothing has been done.
I have now read all the other reviews and it seems that everyone who was let down by Pre Legal are now being let down by Clear Law.
26/07/22 - Response by Rod james
Sounds about right. They take months to even respond to e mails. My case was transferred from pure legal in the exact same way. This lot really do not have much idea where they are going with all of this. I have now given up with them. But I'm not even sure there will be any redress for ex Northern Rock clients ? There has been an awful lot of high end promises made, so far not one of them has delivered anything ?
General Legal advice
07/02/21 - Reviewed by Lisa matthews
I would never reccomend these as trying to charge me for something not had even after forwarding all e mails still trying to con me out of money disgusting i am now putting complaint in to financial ombudsman as for amanda goral who ever she is better look out as if checked if i hsd funds would know absolute terrible firm
General Legal advice
20/01/20 - Reviewed by Darren Oliver
Steer clear. False pricing and never seem to pay the end party that they hire. Totally dis-organised.
Medical negligence
08/11/19 - Reviewed by Sunny/ Sunita Bagha
I can't thank Clear law solicitors enough in dealing with our clinical negligence claim. Me and my wife would like to say thank you to lee raynor, Andrew Kwan and a special thank you to Shahida Chaudery.
Shahida has been brilliant, kind, understanding, helpful, professional, yet so friendly and approachable, the whole case. Our case was run smoothly from start to finish.
Shahida showed me, my wife and my family compassion, understanding and had provided us with help and advice we needed throughout. I have recommended clear law solicitors and this clinical negligence team to everyone I know. The whole case was the most stressful, upsetting, depressing and frustrating for me and my wife but thanks to Shahida and clear law it was made a bit easier for us, we were kept up to date with everything, but now finally we can have a bit of closure and move on with our lives now.
Thank you Shahida.
Sunny-Sunita Bagha.
Medical negligence
10/07/19 - Reviewed by Mrs Kiernan
AVOID this company. Shop around. Very Poor Service. We feel cheated and let down. Youngsters with little or no experience. Never ring you back. Save yourself the misery and distress. I am now being helped by Citiziens Advise after these charlatans sent me a huge bill even though I was advised it was “No WIN No FEE”.
General Legal advice
03/04/19 - Reviewed by Anonymous
Please be warned of this organisation and avoid at all cost ........ CLEAR LAW SOLICITORS, states the following on its website, Clear Law is a modern, forward-thinking law firm with a fresh approach. may I add, it is the most unreliable backward thinking, law firm which aims to resolve any housing issues with a DEAD APPROACH, not FRESH APPROACH, The staff, and solicitors are not helpful and will sell you dead dream in terms of helping you sort out any ongoing Housing Disrepair Claim. I have had a dreadful experience in chasing up my housing claim which they had sat on for nearly 3 years, YES!!! 3 Years with the outcome after b bombarded them with emails and telephone calls to establish progress to be told " they could not help me" the housing they are useless and promise to return calls be never manifested The only repair/claim they are interested in are "DAMP OR CONDENSATION CLAIMS.......PLEASE NOT NOT GO NEAR THEM!!!! because they will send you down one big dark hole bigger then Alice in Wonder land.
Personal injury
23/10/18 - Reviewed by Andrew
The service provided was very professional and the claim itself was surprisingly quick and simple, I was very happy with the outcome and I would certainly be more than happy to recommend Clear Law in future to family and friends who need a solicitors help or advice.
Personal injury
02/10/18 - Reviewed by James Baker
Clear Law have been absolutely dreadful from the word go. The lack of communication and the shear unwillingness of their staff is completely mind-boggling! Choosing this Solicitor will only cause you more trouble and hassle in a difficult enough time.
AVOID!
Personal injury
03/09/18 - Reviewed by Louise
DO NOT USE...
Me an my family had car accident and used local claims company who then told us to use CLEAR LAW. What a huge mistake and a nightmare from start. I wish I had used my own Insurance company now. Youngsters who do not have a clue. You ring them and no one is available to take your call. Call back never happens. Passed from one person to another. I wish I had read these other people’s reviews before using this rubbish company. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
Personal injury
25/06/18 - Reviewed by Mr Khan
Be aware.. this firm has kids with non- to little experience. My claim was delayed beyond belief. Simple claim delayed. Staff issues. Five different people have run my case to be told today someone else is running my case now. The other people have left “nowâ€. Calls are never answered always the same escuse: “ will get someone to ring you back†no one ever does.. sent me for medical to their doctor who never wanted to know about my previous accident. Medical done and dusted in minutes with a massive que outside his door. Conveyor belt or what.. I ring my Solicitors to tell them my medical report is wrong. Told not to worry we will get it amended. 12 months on I get told it’s my fault cause I never told doctor of previous accident. I was the one who told my Solicitors hello!!!!!! What a nightmare. Crap service. I am today contacting the legal Ombudsman. 😡😡😡😡😡😡
Personal injury
25/02/18 - Reviewed by M Mirza
I regret giving my injury claims to Clear Law Solicitors. I was promised they would act on my behalf and help me with my compensation claims. All I have received is false hope and delays. I would advise anyone to shop around before using the firm. Me and my family have had a horrible experience with this firm and now have had to get the Legal complaints service involved to help resolve my issues. I had non- fault accidents and had admissions of liability from the get go. The amount of times I would ring/email and leave messages then chase again. My first accident was 2015 is still
Pending!!!!!
Personal injury
02/05/17 - Reviewed by asifa
please stay awy from them.very bad solisitors eat more then half of my husband and my claims.riped of ourself .took more then 3 year to deal with our claim changed someny adviser on our file evan we handle our case our self .they have told us we not gona win but in court we foght and win .unexprinced solisitors plz cheeter lairs feeling stupid beliving on them.please stay awy
General Legal advice
29/04/17 - Reviewed by Gloria Parker
The staff are both professional and easy to deal with. Everything explained and kept informed
Throughout the process of my PPI claim. I would most definitely use this company again. Well done. Thank you.
General Legal advice
28/04/17 - Reviewed by Gloria Parker
The staff and service was first class, very professional could not fault anything with the way in which things were handled.
Personal injury
01/02/17 - Reviewed by george hunt
at first they seemed good and moved quickly in proceeding with the claim. then as the claim advanced the communication at some points were terrible, one or two times i know the Third Party hadn't got back to them but rather than leave me with no updates for weeks a little update saying still waiting would be nice.
Secondly i agreed a 15% fee for my claim, repeatedly they kept saying 25% and i had to correct them over and over. guess what? they charged me 25%, then when i raised this they told me they would send the rest over to me which then took over a month to arrive and i had to chase it twice.
Thirdly i was happy enough with the settlement amount but not overjoyed and it was under there valuation range so in that respect was very disappointing that they have come up short from what they valued it at.
Finally i was told they was risk assessing my file to see how they should now proceed. This was on the 13/12/2016, i have still heard nothing back from them what so ever!! i have sent numerous emails and calls and they haven't had the decency to even get in touch.
They got the job done in the end but in my opinion lacked in communication and professionalism and personally i wouldn't use them again if needed a solicitor in the future.
Personal injury
26/07/16 - Reviewed by BK
Regret using Clear Law Solicitors. They lack experience and expertise, very armature in what they do. No lawyers at this firm just a few clerks who don't know what they are doing and have to be guided all the time.
Not happy at all and would not recommend.
Personal injury
27/04/14 - Reviewed by crpssufferer
Slow service, my accident occurred in 2007 and took till 2011 to even start moving. Felt they didn't fight my corner and just bullied me into taking first offer threatening no more legal aid despite the qc thinking the claim was worth 6 figures. They couldn't be bothered.
Personal injury
11/07/13 - Reviewed by Mrs A Amao
I used Clear Law following my road traffic accident. I found them to be professional, friendly and I felt that they kept me up to date with what was happening.
Commercial
04/04/13 - Reviewed by James davis
I think that this firm is slow in acting and really doesnt understand the area of law that they claim to practise. The firm are abrupt in dealing with you.
Personal injury
19/02/13 - Reviewed by w green
not very happy still waiting
General Legal advice
23/01/12 - Reviewed by Yousef
Following my motorbike accident in early 2010, my case was handled by Christopher Harvey. The service I received was of a high standard and I was never left feeling confused. He was excellent – professional and informative. I would definitely recommend him
Driving
23/01/12 - Reviewed by Leo Linsey
On short appointment I was given clear and concise advice which when put into practice solved my problem immediately. I will certainly seek a consultation with their experts on any future problem and I've just remembered I need a new will.
Personal injury
23/01/12 - Reviewed by Anonymous
Very nice people. Helped me with an accident claim. Fast and efficient!
Personal injury
23/01/12 - Reviewed by Mr A Steele
After a bad experience with another personal injury law firm, ClearLaw’s attitude and professionalism restored my faith in the legal profession!
Personal injury
22/07/10 - Reviewed by Gordon Gresham
I am very happy with the service I have had from ClearLaw. My claim took time and was complicated - with two defendants - but I was always kept informed and updated, and the advice was easy to understand and friendly.
Conveyancing/property
19/07/10 - Reviewed by Jeremy & Sarah Benton
May I take this opportunity on behalf of my wife and I to thank you so much for your work and services over the last few months. Your help and friendly support over this busy period for us has been most welcome and reassuring. Our experience with your firm has been a very satisfying one, continued since June 2006 with our first house purchase. Reliable and most professional at all times, I don't think it could've gone much smoother.
We will have no hesitation in recommending you to our friends and family in the future.
Conveyancing/property
15/07/10 - Reviewed by Hannah Jeffries
My Husband and I wanted to say a big thank you for all your help with our conveyancing. You have made the whole process pain free for us and been so helpful steering us through everything
Personal injury
14/07/10 - Reviewed by Sarah Rickett
I would like to say thank you for the professional and efficient way that my claim has been dealt with to date. I have no previous experience of accidents or of making a claim. My younger sister who is a nurse, guided and recommended your company to me. I'm glad that it was an easy process with me giving details of my injury and then allowing your company to take responsibility on my behalf so I had no additional worry when I was already in pain and needed to use my time and energy to recover. Thank you!
Conveyancing/property
13/07/10 - Reviewed by Mark Summerton
Client care is ClearLaw’s number one priority. They made the house moving process painless and thanks to their efficiency we were able to move within the timescale we wanted.
General Legal advice
12/07/10 - Reviewed by Raymond & Pamela Cruttenden
We found ClearLaw to be courteous and pro-active in obtaining compensation for our PPI claim. We’d have no hesitation in recommending them to family and friends.
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