10 reviews (4/5) and information for Coles Miller Solicitors LLP, Poole
How to find us
44-46 Parkstone Road, Poole, Dorset, BH15 2PG
- 21 Eastbrook Row, Crown Mead, Wimborne
- 24 Bargates, Christchurch
- 4 Durley Chine Road, Bournemouth
- Arrowsmith Court, 10 Station Approach, Broadstone
Facilities Office has disabled access,Office supports hearing induction loops,Office provides Sign Language
Languages spoken Afrikaans, English
Size of firm 21 solicitors
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Legal services at this branch
- Benefits and allowances
- Clinical negligence
- Commercial litigation
- Commercial property
- Company and commercial
- Conveyancing - residential
- Family - general
- Family - mediation
- Information Technology
- Insolvency and restructuring - business
- Intellectual property
- Landlord and tenant - residential
- Licensing gaming and betting
- Litigation - general
- Mental health
- Mergers and acquisitions
- Neighbour disputes
- Personal injury
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Professional negligence
06/10/19 - Reviewed by Danni
Westbourne Office. Excellent service in selling my flat. Kept me in touch and responded quickly to any questions. Would highly recommend.
17/06/19 - Reviewed by Sandra
An overall great service provided for my conveyancing. Fair pricing structure and fast service. Met completion date even though there were complications. I would definately recommend.
16/02/19 - Reviewed by Stephen Cassidy
Absolutely abysmal Service. Coles Miller took our case on in the full knowledge that it is funded by Legal Expenses Insurance. Among other reasons when later dropping us like a stone without consulting our Insurers (which is against the Insurer’s terms), they stated that our Insurers were unlikely to fund our high value claim to the end anyway. - They were wrong. - Our current Solicitors continue to be funded by the same Insurers and the claim is progressing. Despite us being Local, the Solicitor Sarah Nineham, refused to meet with us and was never once available to speak with us on the telephone throughout our dealings when we phoned asking to speak to her. She refused numerous times to give us a Client Care Letter, until dropping us (having consumed a significant percentage of our Insured amount), yet had failed to comply with the Firm's own response times repeatedly. When we made a Complaint, Mrs. Nineham's Head of Department, Mr. Neil Andrews intervened, giving us cause to also complain against him. Mr. Andrews became particularly unpleasant, (in our opinion) suggesting that some of our complaints could be defamatory. As a Solicitor, Mr. Andrews would know that Defamation requires the information to public, which as an internal Complaint, this wasn’t. Mr. Andrews ought to know better than to try to suggest to a Retired Police Officer that also has some knowledge of law that, he could be guilty of defamation! Despite the full knowledge of Mr. Andrews’ involvement, Coles Miller again breached their own policies in allowing Mr. Andrews to investigate the Complaint into himself (and Mrs. Nineham), on the basis that he is the Firm's Complaints Partner. This could have been avoided as, when we disagreed with Mr. Andrews’ findings, Coles Miller appointed another Partner to review our Complaints, who obviously has the authority to overrule Mr. Andrews and who therefore arguably could have investigated our Complaints in the first place. In our opinion, dealing with Coles Miller Solicitors has been at least as stressful as the Claim which we are fighting.
10/08/18 - Reviewed by Gemma Gray
My husband and I were involved in a car accident, in which I broke my back and my husband suffered a whiplash injury. We were stationary, at the end of a long line of traffic when we were hit from behind by a car, travelling at speed after clipping a truck. What was a straightforward, concertina collision became complicated when the drivers of the two vehicles involved blamed each other. The solicitors recommended by our insurance company appeared to be 'dragging their heels', so we contacted Coles Miller and Brian Parsons handled our case. We cannot praise him enough! He was both professional and compassionate and treated us like people and not just clients. His patience and perseverance were exceptional as he coped with the many obstacles that he had to deal with. Thank you Brian!
Would we use Coles Miller again? Yes, in a heartbeat!
Will and probate
09/08/18 - Reviewed by Anonymous
I would recommend Neil Andrews. Responsive, intelligent, to the point. Gets the job done.
01/02/18 - Reviewed by Mukta Rahman
I suffered an accident February 2013 on my way to work, which wasnâ€™t my fault. I was hospitalised with a broken leg which took two operations to fix . I was discharged from hospital eight days later. I called first 4 lawyers after seeing in an advert on the television. They recommended me.Coles Miller Solicitors LLP, Poole ,Dorset. My lawyer Mr Adrian Cormack of Coles Miller Solicitors LLP took the responsibility for dealing with my injury claim. I am a London Bus Driver and a contributory member of the Unite Union. The advice and help I received from the representative of Coles Miller Solicitors was more assuring than union. I signed the application. My injury claim took nearly five years. Mr Adrian Cormack my lawyer handled the case with high standards of professionalism. I sincerely appreciate for the service and recommend to anyone who needs 100% success with no win no fees.ðŸ¤
02/02/18 - Response by Coles Miller Solicitors
Thank you so much for taking the time to post this review for our head of Personal Injury, Adrian Cormack. Your kind words are really appreciated.
22/12/17 - Reviewed by Carol Guerrier
Excellent service led by Roger Leedham. Professional and informative.
All went as smoothly as it could. Yes, would recommend.
01/10/17 - Reviewed by Chris Doyle
We have just successfully completed a flat purchase. It was an easy decision to review the work of Poole's Coles Miller Solicitors, particularly Roger Leedham, as the service was so good. Good communication was standard, both by email and phone. Face to face meetings were succinct and we really understood the steps in the process. We felt reassured that everything was being done properly and in good time. The staff are both professional and friendly. We have no hesitation in recommending them to others for conveyancing purposes.
Will and probate
26/03/16 - Reviewed by L Smith
Anthony Webber at the Broadstone office helped with our will and advice on other family matters and was friendly, timely and a pleasure to work with. I was satisfied to pay the price but don't know how it compares. I'm not looking for the cheapest but I thought it was reasonable. I have recommended him to others based on my experience.
13/04/11 - Reviewed by M.Harrison
Coles Miller were exceptional when helping me proceed with my case involving a road accident i was injured in. Would definitly recommend if you want honest advice and a friendly service.
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