16 reviews (2/5) and information for Fisher Jones Greenwood LLP, Colchester

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2.5 stars average for Fisher Jones Greenwood LLP from 16 reviews  
16 Review(s)

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Accreditations

The Law Society Accredited - Children LawThe Law Society Accredited - Criminal LitigationLexcel Legal Practice Quality MarkThe Law Society Accredited - Immigration and AsylumThe Law Society Accredited - Immigration and AsylumThe Law Society Accredited - Conveyancing QualityThe Law Society Accredited - Wills & Inheritance Quality

How to find us

Charter Court, Newcomen Way, Colchester Business Park, Colchester, Essex, CO4 9YA

Other branches


Facilities Office accepts Legal Aid

Languages spoken Afrikaans, English 
Size of firm 12 solicitors


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Reviews

2.5 stars average for Fisher Jones Greenwood LLP from 16 reviews

Based on 16 review(s)

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Summary

5 stars   6
4 stars   0
3 stars   0
2 stars   0
1 stars   10

Legal services at this branch

  • Advocacy
  • Banking
  • Benefits and allowances
  • Charities
  • Children
  • Clinical negligence
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Construction
  • Conveyancing - residential
  • Crime - general
  • Dispute resolution - civil mediation
  • Dispute resolution - commercial mediation
  • Employment
  • Family - general
  • Financial services
  • Human rights
  • Landlord and tenant - residential
  • Licensing gaming and betting
  • Litigation - general
  • Neighbour disputes
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Professional negligence
  • Tax


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Fisher Jones Greenwood LLP

Conveyancing/property

1 stars

20/01/20 - Reviewed by Anonymous

Absolutely disgusting service - never called when they promised - original documents including my original deedpoll name change document has been mislaid. Staff always on leave, never in the office and never call you back.

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Fisher Jones Greenwood LLP

General Legal advice

1 stars

17/01/20 - Reviewed by Mills Family

Atrocious service for probate,unprofessional unsupported and a cold attitude to the bereaved ! My parents would never have chosen this organisation had they of known how we as a family would be treated , the most disrespectful group I have ever encountered Do not return calls, give no updates of process unless they are chased ...2 year of shear misery .. Please avoid like the plague

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Fisher Jones Greenwood LLP

Conveyancing/property

1 stars

25/10/19 - Reviewed by Clare King

Sadly I felt that I wasn't important to Fisher Jones Greenwood LLP. I needed a letter writing which turned out to be an exclusivity agreement. They took 9 days to sort this out as the solicitor was on holiday and nobody covered her, then she took 4 days to come back with who needed to do this and then tried to charge me £750 plus VAT for one two page letter with the terms we provided in it. The solicitor who actually did it said he took 2 hours to do it, and he charges £210 plus VAT per hour and so the cost of £300 plus VAT was for the "paper" When I complained to him that I really felt that it was steep he said that it was because he had just been asked to do it today and I said but I asked 9 days ago. He then said he would charge me at his hourly rate which I felt was reasonable. When I got the bill for £630 and the timeline of costs which I had asked for. I said if you charge £210 plus VAT for 2 hours that is £410 plus VAT as it was only one letter with no changes. On looking further he had charged me £138 for the telephone call to complain about the cost. We didn't even discuss the letter or any legal contents in it, we only discussed how I felt upset he had charged so much. I feel that they didn't care about me as a client and that my business was not welcome to them. So I have taken the sale of my property and the further properties that I will be selling in the future to a solicitor that would be really working with me as a client and to a place where I am welcomed and valued. Never ever has a letter cost £750 plus for 2 pages which took "2" hours if that. I have used FJG in the past and they have been fine but I will never use them again. This is the Chelmsford Branch so beware.

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29/10/19 - Response by Anonymous

Dear Ms King,

I have spoken to all involved and feel that it would be useful to have a round table meeting to discuss your complaint.

Please let me know when you would be able to do this.

Paula Fowler, Managing Partner at FJG.

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Fisher Jones Greenwood LLP

Will and probate

5 stars

24/10/19 - Reviewed by Jean Akam

The service from one of their solicitors James Bird was amazing. He was very efficient and always helpful and replied to emails straight away he is courteous and well informed and after my husband died he was very supportive with the work he did for my husband's will and probate. I would recommend this company.

Code 7A9BE

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Fisher Jones Greenwood LLP

Will and probate

5 stars

29/08/19 - Reviewed by RAYMOND STACEY

Service was first class and inexpensive. Very thorough.

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29/08/19 - Response by Rebecca Webber - Marketing Coordinator at FJG

Hi Raymond, Thank you for your kind review.

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Fisher Jones Greenwood LLP

Conveyancing/property

5 stars

07/08/19 - Reviewed by Anonymous

Excellent service and highly recommended.

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Fisher Jones Greenwood LLP

Will and probate

1 stars

14/05/19 - Reviewed by Anonymous

A seriously awful firm and practise whatever you do stay well clear of this lot for wills and probate. Their reputation hasn't changed much since their heady days if the 80's

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17/05/19 - Response by David Hollingsworth

Dear Anonymous,

I'm very sorry to read that your experience with Fisher Jones Greenwood did not meet your expectations. I would like to take this opportunity to discuss your experience with us, to better understand the issues you had during your time as a client here, as well as to help us improve our services for future clients. If you would like to discuss your experience please do get back to us, either by emailing me directly at marketing@fjg.co.uk or by calling us on 01206 835215.

Regards,
David Hollingsworth

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Fisher Jones Greenwood LLP

Family

1 stars

30/11/18 - Reviewed by David Quartermain

Stay away if you want to keep your sanity.
They look professional but so unorganized underneath. They manage to make a simple non contested divorce with no joint assets cost over 9k.
My ex wife loves them as they were so disorganised her solicitor ran rings around them.
Shame I had to give them one star.

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Fisher Jones Greenwood LLP

Divorce

1 stars

02/11/18 - Reviewed by Howard

They say that a person has five main regrets in a life time. Definitely one of mine would be choosing FJG to handle my divorce and most financial remedies. Extremely disappointed would be an under statement .
After a lot of money in fees and I mean a lot the outcome was a court order that took the word ambiguity to another level. In short shoddy in my opinion. The loop holes were quickly picked up by the other side and it has left me with a life changing finacial shortfall . I made a comlex formal complaint covering a number of quite serious shortfalls . After seven weeks I received a reply with approximately five lines saying there was no merit in my complaint. By this time all my legal bills were paid and I was dumped.
I am in the process of making a formal complaint to the legal ombudsmen and law society as well as contacting a well known broard sheet news paper for advice . I expected better from a company that say they can handle complex cases. I did not mind paying the greater expense as I thought at the time that the representation would be of better quality . In my case this did not happen. Sadly I will never be in a position to 're coup the finacial loses in my lifetime. In fact my ex wife asked me to pass on a thank you to FIG. One positive ,,, the monthly bills arrive exactly on time

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30/11/18 - Response by David Quartermain

Wow, seems like it's a mirror image off my case. JW said she was expensive but the best and she would make sure I kept my home for my sons.
Her assistant did 99% of the work JW called many times asking questions already dealt with by her assistant who I must say was on the ball.
Two weeks before the hearing her assistant left (don't blame her) so Jane was pulled with work and working almost part time got to such a mess that the day before the hearing I spent over two hours helping her prepare the case.
In court it ws a circus, ex wife solicitors walked all over JW as she was so unorganized.
Kept my house as long as I paid 35k plus over 9k in legal costs so of course lost my house and joint care of my boys.
Stay away from FJG for family law!,

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09/02/19 - Response by Francis

I am so glad I have read these reviews especially this one. OMG ,,really, Frankly I do not blame this person for making a complaint to the complaint body,

My daughter and son-in-law are divorcing and we have been considering various solicitors and reading reviews . There will always be someone that is unhappy but there are a lot of people unhappy with these people.

In fact, I think I will slip an FJG solicitors card in with my son-in-laws belongings.

Good luck with your complaint

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Fisher Jones Greenwood LLP

General Legal advice

1 stars

12/08/18 - Reviewed by Anonymous

Quite timid, didn't want to upset other solicitor . Very passive approach . Avoid confrontation. Expensive , approximately 25% above others . Not ideal for complex cases. My honest opinion Avoid !! Will never use again.

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30/11/18 - Response by David Quartermain

Not ideal in simple classes either.

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Fisher Jones Greenwood LLP

Divorce

1 stars

02/07/18 - Reviewed by Anonymous

Terrible service. Quote to do a job. Do not respond in a timely manor then repeat the same work as Jane must have dementia.
Stay away unless you want broken promises and a bill 100% more than advised.

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30/11/18 - Response by David Quartermain

So true!.

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Fisher Jones Greenwood LLP

Conveyancing/property

1 stars

15/05/18 - Reviewed by Richard

A very poor service received (I used Fisher Jones Greenwood / FJG for a recent flat purchase). Their attention to detail was terrible, which is very concerning considering the importance of the work they were doing. Several errors were made by the firm, particularly in the run up to completion, which would have left me substantially out of pocket had I not noticed and flagged them up. When I subsequently complained, their response was dismissive, they were unwilling to take responsibility or offer any kind of apology for the sub-standard quality of service received, and I have been met with radio silence when trying to discuss the issue with them further. Best advice would be to avoid and go with an alternative firm.

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Fisher Jones Greenwood LLP

Family

1 stars

20/08/17 - Reviewed by Anonymous

Working hand in hand with social services to push through your case all a big huge bluff and I as the mum was just a number and my sons rights nor ours were dismissed.

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Fisher Jones Greenwood LLP

Conveyancing/property

5 stars

20/03/15 - Reviewed by Anonymous

We have used Julie Hoy three times and Michael Bourke once, all for buying and selling property. They were both excellent; I strongly recommend them.

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Fisher Jones Greenwood LLP

General Legal advice

5 stars

19/05/10 - Reviewed by Anonymous

To be honest Fisher Jones Greenwood was not my first choice of solicitor to help me acquire a commercial lease for my martial arts business. The solicitor I had chosen was already representing the landlord of the property and it was them who recommended me onto FJG. I'm so glad they did as Ellen Peterson couldn't do enough to assist me and did so with super efficiency. I will definitely stick with FJG and would highly recommend them. Thank you.

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Fisher Jones Greenwood LLP

Family

5 stars

19/05/10 - Reviewed by Anonymous

I have used Fisher Jones Greenwood Family Department on more than one occassion over the past few years and found their staff very knowledgeable, professional, efficient and they always had the client's best interest at heart.

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