(31611)41 reviews (5/5) and information for Hatton James Legal (Solihull), Solihull
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Zenith House, Highlands Road, Solihull, West Midlands, B90 4PD
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Employment law
14/07/20 - Reviewed by TM
Busy and rushed. Felt they did it listen and gave me misleading information to pay for an initial consultation, which then resulted in a 20 minute meeting to say the opposite.
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14/07/20 - Response by Hatton James Legal
First, thanks for the feedback; it's appreciated, especially where it help us to improve our services. As is often the case, it’s rare for the legal position to be crystal clear on the initial call, but often it can be improved with some further information and creative legal thinking. We are sorry that you feel dissatisfied with the service thus far. To try and address this we would like to offer to waive the fee quoted for the second tranche of work as a gesture of goodwill. Look forward to hearing from you.
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