2 reviews (3/5) and information for Hrs Family Law Solicitors Limited, 78b Bull Street, Birmingham

22/01/24 - Reviewed by UNHAPPY CUSTOMER

I employed HRS solicitors to deal with my divorce . After about a month my local branch was closed down and I wasn't informed. I later had the pleasure of speaking to the delightful(NOT) Lundy on the phone basically abusing me saying I hadn't paid(hadn't been invoiced like the other payments), they also hadn't added the VAT on like they had with other payments. she was absolutely vile and made me cry on the phone, when I made a complaint they stuck up for her, the calls aren't recorded so she can basically talk to you like s&&$t and get away with it, I was so upset and they did nothing. The first solicitor I was dealing with left, it was only when I emailed her it bounced back saying she no longer worked for them. I called the firm and asked who had taken on my case as I had not been informed. I was then assigned Sana, things didn't get any better, I had to chase her for everything, and then would get a sarcastic email back. TERRIBLE TERRIBLE service, I am glad I am now divorced 2 years later and I don't have to deal with the arseholes that work at this company. Please don't give this company your money

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29/05/20 - Reviewed by Gary Wright

Very professional service. Helped me see my son for the first time in months and they did it all for a fixed fee.

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