2 reviews (3/5) and information for Jerome & Co Solicitors Limited, Shanklin
How to find us
Steephill Chambers, 3 Steephill Road, Shanklin, Isle of Wight, PO37 6AB
Other branches
Facilities Office accepts Legal Aid
Languages spoken English
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- Children
- Commercial litigation
- Commercial property
- Company and commercial
- Conveyancing - residential
- Dispute resolution - civil mediation
- Dispute resolution - commercial mediation
- Employment
- Family - general
- Family - mediation
- Landlord and tenant - residential
- Litigation - general
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Professional negligence
- Tax
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Conveyancing/property
26/07/22 - Reviewed by Anonymous
Jeromes Law Sandown – Where do I start..
New to the Isle of wight so I thought we'd go local.
Moving house and family death I think we all agree are very stressful.
We instructed Jeromes after a pleasant phone call to purchase our Aunts house from Probate.
They gave an initial estimated time of 15 weeks. After 3 weeks had passed, I chased. No one answered nor returned my calls. I then emailed to receive a (Short staff due to Covid generic email) Ok we are in unprecedented times, so I left it a further 2 weeks. I then managed to get through to someone after several attempts (Get the theme, hard to contact them), I asked for someone to call me back as I am nervous it’s been 5+ weeks with no communication, and they finally phoned back to say that our solicitor has left and the director would be taking over. I asked again about dates and the lady flippantly replied “All dates are out of the window at the moment”.
WELL “My mortgage and builders are time bound”. Nothing again for another week. I called again and the same lady said, “I shall find out for you now”. Well….. After an hour or so we had an email saying “Due to the level of business and staff shortages we are unable to act as your solicitors”
No suggestion of other solicitors or other advice.
They are slow, do not care for their clients and in my personal opinion (The most unprofessional solicitors I have ever dealt with)
You can use mainland solicitors (That's what we have now done, go back to whom I've used before)
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Conveyancing/property
22/03/21 - Reviewed by Marie
We have always used Jerome & Co (Sue Walters at the Shanklin branch) for all our conveyancing needs and found their services to be excellent. Sue is extremely professional, efficient and communicative. Sue has recently handled a rather complex and lengthy sale/purchase for us and she has been absolutely fantastic. She is very approachable and personable and really cares about her clients. We can't thank her enough.
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