(31611)23 reviews (4/5) and information for Mander Cruickshank, Coalville
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Berrisford Row, 101 Belvoir Road, Coalville, Coalville, Leicestershire, LE67 3PH
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General Legal advice
30/12/19 - Reviewed by Andrew Dixon
I would not recommend this firm for property. Not at all client focussed and not capable of carrying out an unbiased review of a compliant. The firm is not what it seems to be, at least that was my experience. I thought i had a solicitor working on my case, but it turned out to be a paralegal. I raised a complaint about teh standard of the service and it was handled badly, in my view. It is now with the Ombudsman. My first complaint in 53 years of life, but i feel really let down on a stressful case and wanted to warn others and get MS to reflect. Open your eyes on who you instruct
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25/02/20 - Response by Mander Cruickshank Solicitors
We are obviously disappointed that you have posted this review. Our firm operates a clear and transparent approach with every single staff member featuring on the website with full details regarding their position and qualifications. At the start of each case our client care letter details who will deal with the case, their qualification, and who will assist or supervise them. Your complaint was handled in line with our complaints procedure and was dealt with by a Senior Partner. We would always suggest that people know who they are instructing - although we have no control over whether clients read the letters we send to them or not, so i am not sure what more we could have done.
Conveyancing/property
01/11/18 - Reviewed by Do Not Uae
Seriously the worst solicitors we have ever used. Partners are all incompetent and do not respond to complaints. Who does that in this state and age.
Made an elderly lady cry on many occasions and didn't care how they treated people/clients. Egos too big.
They do not care about clients. Do not know what they are doing.
DO NOT USE.
AVOID AT ALL COSTS
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Conveyancing/property
23/07/18 - Reviewed by Anonymous
What a mare! Don't use these ever ! Very slow and made the whole process very stressful, didnt get the keys to my new house until 4:30pm due to hold up of money transfers of, didnt finish moving house until 10pm and people buying ours was trying to move in as we were moving out! had to chase the solicitor more than 10 times, feedback was awful, avoid Mander Cruickshank like the plague, my e,using mortgage payment wasn't made either I had to chase yet again.
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General Legal advice
08/08/17 - Reviewed by Anonymous
I found the receptionist very unhelpful
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