41 reviews (5/5) and information for Mary Monson Solicitors Limited, 87 Chorley Road, Swinton, Manchester

04/10/23 - Reviewed by Richard Jennings

Very sorry to finally relay that my experience with Liam Kotrie at Mary Monsons was terrible. I felt he was indifferent to my plight, broken promises ref his personal court attendance and when his juniors did turn up they were sans important required material. To add insult to injury, the fees paid to his firm I was told by other legal professionals were "eye watering" and not appropriate for my low level charge. The whole way through it just felt that money was the motivating factor for them as opposed to justice for me.

Even at this stage they are unprepared to supply me a Costs Schedule to allow the rebate from the court as I was acquitted (almost exclusively imo due to the fantastic Rachel Cooper at Lincoln House Chambers who frankly rescued this whole debacle).

God forbid I am ever caught in the CJS again but I most certainly will NOT be using Monsons again.

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10/07/20 - Reviewed by paul

people should not use this company they didn't even try to defend me i'm a army veteran and was accused of benefit fraud due to a morphine addiction this company gave us 3 solicitors in the space of 12 months we've now reported this company to the legal ombudsman . They had since January 2020 to respond to my complaint and i warned them two weeks ago about the complaint and they've still not sent the response. If you would like to talk to me about this company please do so through this email address (dewhirstp90@gmail.com) this company is a disgrace .

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25/04/19 - Reviewed by Anonymous

Horrible Experience... Had a great deal for a commercial property so contacted them to do the paperwork. Even though I have paid their fees in advance, after 5 weeks I received no update in regards to the case. After many phone calls all I received was an answer that "they will start doing the searches as soon as they will have time for me". Because of this I've almost lost the case. When I contacted them to have a refund because no work has been made from their side whatsoever they started to avoid my calls. I am trying to communicate with them but no chance of someone taking your call.
I can't believe that something like this can exist: a solicitor firm to take your money and then avoid any contact with you and ignoring your case in the hope that you will leave it like this. Unbelievable.
Avoid them if you don't want to loose your money and time!

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30/10/15 - Reviewed by Paul

This is a very responsive company until you pay the fee note, after that you can expect a large amount of silence. I have called up to three times a day to be told “she doesn’t start till ten”, “she is in a meeting” and “she finishes at three”. After eight weeks of this I received a two line email! I even signed up to LinkenIn to contact Ms Monson herself but alas after three Inmails not a single response.
The word of a highly motivated accuser against me and very luckily an independent witness, what could go wrong? My Barrister. He was allocated to me the week before my case after eleven months of planning. He seemed very distracted on the day of my hearing. The questioning was mainly unrelated to my case and very disjointed. You would have been excused for thinking he was defending a different case. All this for a mere £2000 + Vat even though the VAT was charged but not declared on the invoice. I guess he was dreaming about what to do with his two grand.
I would have no hesitation in recommending these people to anyone I disliked intensely. Unfortunately the service was so poor I am now taking this up with the SRA.

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