10 reviews (4/5) and information for Miller Sands LLP, Cambridge

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4.0 stars average for Miller Sands LLP from 10 reviews  
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Accreditations

The Law Society Accredited - Conveyancing Quality

How to find us

Regent House, 133 Station Road, Impington, Cambridge, Cambridgeshire, CB24 9NP


Languages spoken English 
Size of firm 8 solicitors


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Reviews

4.0 stars average for Miller Sands LLP from 10 reviews

Based on 10 review(s)

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Summary

5 stars   6
4 stars   1
3 stars   0
2 stars   0
1 stars   3

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      Miller Sands LLP

      Commercial

      1 stars

      27/02/19 - Reviewed by Iain smith

      Advise was given by Gurpal Singh on some bad debt we had as a company and likely outcome if we were to take court action. The invoices were so inflated it was beyond belief.

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      Miller Sands LLP

      Will and probate

      4 stars

      05/11/18 - Reviewed by Karen Rodgers

      I was relieved and delighted to find Miller Sands to deal with the estate for which I was one of the executors.They dealt with both conveyancing and also probate. I am especially impressed with Vicky Austin who was not only efficient and pleasant but also a very clear communicator and she made the whole process easier to deal with. If I needed any more probate work done I would instruct the firm again.

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      Miller Sands LLP

      Conveyancing/property

      1 stars

      16/07/18 - Reviewed by AK

      (July-September 2017) We were initially under Emma-Jayne Sheehan's care, and things were going smoothly (in the initial phase there is not much to do on the solicitor's side though, as they are waiting for the mortgage offer). Then we were informed that she was leaving the firm with no notice whatsoever and that our case was to be given to someone joining Miller Sands (MS) to replace her. This was after we had communicated to MS that we wanted to move quickly (the vendors were ready to move out). The case was taken over by Michael Hewitt. My list of complaints included:
      - getting local search results took them 10 days (and they only started when I prompted them), even though the council said the waiting time was 4 days
      - had been told several times that our preferred contract exchange date "should be possible", only to be told it was unrealistic a week before the date
      - two or three times I was told MS had all the documents they needed, but I called them or e-mailed almost every day to check the progress, and they found they still needed something (for example the "LPE1" form, which they did not know who should provide and it fell on me to find it out and chase people)
      - despite having confirmed receipt by e-mail, they lost one of the forms we signed, so we had to provide them again

      Judging from other comments, MS are generally good solicitors, but it seems we were unlucky to be their clients during some internal turmoil. It was not handled gracefully, as there was no time overlap whatsoever between the person taking over and the solicitor who was leaving to ease the transition. Instead of waiting for MS to sort things out for me and doing my part, I ended up chasing people (bank, city council, housing association, vendors), which made buying a house a very unpleasant and time-consuming experience.

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      16/07/18 - Response by Julia Hutchings

      We set very high standards in all that we do, and have very effective complaints handling processes. We are sorry to see that this person feels unhappy with the service they received. If the client would contact us we can review the complaint and make sure that their concerns are met in full.

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      Miller Sands LLP

      General Legal advice

      5 stars

      19/10/17 - Reviewed by NWH- K Ellis

      Mr Singh was fantasic in dealing with our case. Just so happened the same guy tried to sue Donald Trump. Unbelievable!!!
      Great service and so happy we won the case. Highly recommened Mr Singh of Miller Sands.

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      01/12/18 - Response by Benjamin Harris

      Mr Singh had left Miller Sands
      I'm sure he was a talented solicitor.
      That's why he left.

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      Miller Sands LLP

      Conveyancing/property

      1 stars

      11/09/17 - Reviewed by An Irate Client

      Sub-par legal services received from the conveyancing property team. The solicitor displayed an incredible lack of interest in our property, did not inform us of the relevant documents we needed, and did not take the time to advise us. If you have property needs in the Cambridge area, do yourself a favour and go to another firm. Use Miller Sands at your peril.

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      13/09/17 - Response by Miller Sands

      We set very high standards in all that we do, and have very effective complaints handling processes. We are sorry to see that this person feels unhappy with the service they received. If the client would contact us we can review the complaint and make sure that their concerns are met in full.

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      Miller Sands LLP

      Conveyancing/property

      5 stars

      29/07/17 - Reviewed by Anonymous

      Mr Singh provided a very helpful consultation concerning assured shorthold tenancy administration and procedure. This was a free 20 minute discussion arranged at short notice. Excellent service indeed!

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      Miller Sands LLP

      Family

      5 stars

      05/03/17 - Reviewed by Anonymous

      Highly worthwhile initial appointment with Silvia - which really helped me get a clear picture and strategy for the way forward. A refreshingly bright, positive and innovative approach. Highly recommended.

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      Miller Sands LLP

      Divorce

      5 stars

      27/01/17 - Reviewed by Federica

      Miller Sands Solicitors are very helpful and friendly. They have helped me through a difficult time in my life and they have been very supportive in dealing with all the issues. The price is fair for the amount of work that they have done in my case. I would definitely recommend this law firm as they are professional, helpful and they do a brilliant job. Thank you so much to Silvia in particular, who dealt with my divorce, she is fantastic.

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      Miller Sands LLP

      Family

      5 stars

      18/01/17 - Reviewed by Anon

      Found the solicitor friendly, informative and Helped me at my most vulnerable time. I dealt with the secretary a lot who was knowledgeable and nothing was too much trouble, found all the staff helpful and friendly and wouldn't hesitate in using them again.

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      Miller Sands LLP

      Conveyancing/property

      5 stars

      15/07/08 - Reviewed by Anonymous

      Polite helpful responsive and supportive

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