34 reviews (5/5) and information for QualitySolicitors Chapman & Chubb, Alfreton

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5.0 stars average for QualitySolicitors  Chapman & Chubb from 34 reviews  
34 Review(s)

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QualitySolicitors  Chapman & Chubb, Alfreton

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157 Nottingham Road, Somercotes, Alfreton, Derbyshire, DE55 4JH


QualitySolicitors Chapman & Chubb is a highly regarded legal firm with offices located in Somercotes and Alfreton.

We represent both businesses and individuals throughout Derbyshire and Nottinghamshire and offer legal expertise in a vast array of matters, from family law and injury claims to employment law for businesses.

We pride ourselves on being the name of choice for the people and businesses of Derbyshire and are devoted to providing first-rate legal advice catered to both your finances and your legal requirements.

With our free initial assessment promise, you can talk to us worry free before deciding what action to take. Plus our no hidden costs promise ensures that you know what our costs are upfront so there’ll be no unexpected surprises.

Languages spoken English 
Size of firm 2 solicitors

Reviews

5.0 stars average for QualitySolicitors  Chapman & Chubb from 34 reviews

Based on 34 review(s)

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Summary

5 stars   30
4 stars   1
3 stars   0
2 stars   1
1 stars   2

Legal services at this branch

  • Children
  • Family - general
  • Family - mediation
  • Landlord and tenant - residential
  • Litigation - general
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills

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QualitySolicitors Chapman & Chubb

General Legal advice

4 stars

15/06/20 - Reviewed by Pauline Checklin

The staff at every level whilst being professional were very friendly and made me feel very comfortable.

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QualitySolicitors Chapman & Chubb

Divorce

1 stars

21/05/20 - Reviewed by Anonymous

I would serious recommend that you avoid this solicitors. The service I I received was appalling to say the very least. To be honest I could have done a better job myself. I am truly in deficit due to their lack of Duty of Care.

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07/06/20 - Response by QualitySolicitors Chapman and Chubb

Thank you for your comments. In the absence of any details we are unable to identify how we may have acted for you. If we have fallen short of the high standards of service for which we are usually known we would like to investigate this further. Please could you call us on 01773 540480 or get in touch via email at abc@chapsol.com so that we may learn more about what happened and how we can resolve any issues.

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QualitySolicitors Chapman & Chubb

Will and probate

5 stars

20/05/20 - Reviewed by Carol Board

Martin Salt dealt with my brother's probate, A very pleasent young man to deal with also very proffesional. I would not hesitate to recommend him to any one needing his services .

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

20/05/20 - Reviewed by Carol Board

Debbie dealt with my house sale, she was very professional and efficient. At the same time very friendly and a pleasant person to deal with. I would definitely recommend them to any one needing to use their services.

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

14/02/20 - Reviewed by Mrs Virginia Luck

Debbie was very efficient, helpful and prompt and helped me resolve something successfully that had a tight deadline. She always kept me in the loop and I felt I could totally trust her.

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14/02/20 - Response by Debbie Kelly

Thanks for taking the time to review our service. This is very much appreciated. We look forward to working with you again in the future. Regards Debbie

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QualitySolicitors Chapman & Chubb

Divorce

5 stars

09/01/20 - Reviewed by Lisa Copley

Absolutely impeccable service, all members of staff are so polite, friendly and helpful they actually became friends. The service provided is efficient and very professional and is followed to the letter from your instructions. I came to this company on recommendation from a friend as my current solicitor were doing nothing and I wished I had come to these from the start. I cannot fault any part of my experience I was always fully informed of the situation and found that I was definitely getting superb value for money. I cannot thank the team at Chapman and chubb for getting me the outcome I wanted in such a short time. I would recommend this great team every time and would never go to anyone else should I need help again.

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QualitySolicitors Chapman & Chubb

Personal injury

1 stars

06/11/19 - Reviewed by Gemma

I would avoid this solicitors. The service i and my family received was terrible to say the least. They want 25% of your claim for basically doing nothing. I really wish i had gone elsewhere. They do not stick to there own terms and conditions.

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20/11/19 - Response by Russell Taylor

Thank you for your review. We appreciate that due to staffing changes your case was passed between solicitors and we are aware this was frustrating to you. We did however settle your claim within the timescale that we advised at the outset and, although we also made you aware of our fee at the outset, we did address this with you directly and were of the understanding that this was to your satisfaction.

We do value your feedback as it helps us to identify areas to improve and we have taken your comments on board to share with the appropriate members of staff.

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

05/11/19 - Reviewed by Cathy Blackwell

Amazingly smooth process, Debbie kept us up to date all the way through, and was always on the end of the phone/email whenever we needed.

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

22/10/19 - Reviewed by Karl Sabin

Debbie was brilliant, and even when not in the office was super responsive with colleagues
Thankyou

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QualitySolicitors Chapman & Chubb

Divorce

5 stars

19/09/19 - Reviewed by Jane C

Thank you for all your help with my divorce. Would highly recommend Aileen. I found the service and communications excellent, making a difficult personal situation less stressful than it could have been.

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19/09/19 - Response by Russell Taylor

I'll pass on your kind words to Aileen. See you at the next cheese and wine evening!

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

05/08/19 - Reviewed by Sarah Tucker

I could not be happier with the service provided by Debbie and her colleagues when assisting us with our house purchase. I felt informed about the whole process and would 100% use Quality Solicitors Chapman & Chubb again.

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05/08/19 - Response by Russell

We're very happy to hear that Sarah! Hope you are enjoying your new home!

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

19/03/19 - Reviewed by John Dodman

Debbie and Kirsty were very friendly and professional in the help they provided during my recent house sale.

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19/03/19 - Response by Russell Taylor

Thank you very much John! I'll let them know your kind words.

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

28/11/18 - Reviewed by Paul Rawson

Very happy in dealing with our property sale and our purchase. It was always going to be stressful but it was dealt with calmly and efficiently by Debbie.
A good result!

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03/12/18 - Response by Sarah Lindley

Thank you for your lovely review

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

26/10/18 - Reviewed by Andrew John Varney

Debbie expediated the sale of our property with great professionalism along with a very friendly deminer.would certainly recommend.

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

07/09/18 - Reviewed by Tina Faloon

Debbie and Chris have dealt with 2 conveyances for us over the past year and we have been so impressed with their professionalism and efficiency, whilst at the same time being approachable and friendly.
They are both head and shoulders above the other solicitors we have used previously, always replying to messages and emails quickly, and understanding the stresses that come with house moves.
We would highly recommend Chapman and Chubb and will definitely use them in the future.

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07/09/18 - Response by Sarah Lindley

Thank you very much for your review :)

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

12/04/18 - Reviewed by John from Matlock

Fantastic service and very friendly staff, I will definitely use them in the future. I used them as I had previously used a cheap conveyancing company found online; never again, they were useless, I had loads of problems particularly in contacting them. They mainly fobbed off any queries and were totally inadequate in explaining any progress in my purchase. With this firm I could log in online and see exactly what was being done with regards to my transaction.

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07/09/18 - Response by Sarah Lindley


Thank you so much for your review :)

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QualitySolicitors Chapman & Chubb

Family

5 stars

31/08/17 - Reviewed by HappyFather

I couldn't fault this firm. Aileen Chapman dealt with my matter herself. I was kept informed at every stage of my matter and any queries I had were answered promptly. I had seen the review on this site of QualitySolicitors Chapman & Chubb by 'FathersFor Justice' but had been recommended to them by a friend who said to ignore it as it was probably by someone who had not got the result from his matter he thought he deserved. From the outset I found that all the staff I had contact with were extremely friendly and approachable, not like the firm I used for a house sale who seemed think they were ‘a cut above the rest’ and treated me as such.
I had made some general enquiries with other local firms and found their charges to be more than competitive. I in fact spoke to someone yesterday evening who had been charged more than double what I had for almost the same work and didn’t believe what my case cost me; they had however used a large firm in Nottingham.

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QualitySolicitors Chapman & Chubb

Family

2 stars

01/07/13 - Reviewed by FathersForJustice

£170 per hour, £7.50 for text, £7.50 for reply by text, £17 per letter in or out.
Service was average. At face to face meetings felt like things might progress iaw my expectations, although receiving updates or changes in circumstances were not provided. It felt like I did all the chasing (at additional cost) and was at times like pulling teeth trying to speak to Aileen on the phone. My case required proactive counsel in order that I could resolve a situation to have contact with my son. However, letters sent were few and far between and weeks passed that seemed wasted. All correspondence was one step behind what was actually happening. Disappointed to have spent the best part of £1000 to achieve nothing - and I didn't even get to the court stage!

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QualitySolicitors Chapman & Chubb

General Legal advice

5 stars

16/08/11 - Reviewed by QualitySolicitors Chapman & Chubb - Alfreton

QualitySolicitors Chapman & Chubb are one of the UK's leading Solicitors firms. We are the UK's first legal brand and have a strong reputation for being the best Solicitors in Alfreton.

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QualitySolicitors Chapman & Chubb

Will and probate

5 stars

22/10/19 - Reviewed by John Wagstaff

Easy and straightforward process. Thanks

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This review is for our Alfreton High Street branch

QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

19/09/19 - Reviewed by Jade Auger

Brilliant service

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This review is for our Alfreton High Street branch

19/09/19 - Response by Russell Taylor

Many thanks Jade, I'll let conveyancing now you were happy with them!

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QualitySolicitors Chapman & Chubb

General Legal advice

5 stars

12/08/19 - Reviewed by Simona Kazlauskaite

I am very happy with your service and very pleased that I didn’t had to do nothing it was really nice to know that everything was done quick and with no trouble! Thank you very much

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12/08/19 - Response by Russell

Thank you very much Simona! I shall let the family team know you are heppy with their work!

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

05/08/19 - Reviewed by John Pitman

Always polite and efficient and appreciative of the situation

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QualitySolicitors Chapman & Chubb

General Legal advice

5 stars

13/06/19 - Reviewed by Sarah Tucker

Professional and friendly. Easy to conduct the business we needed to.

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QualitySolicitors Chapman & Chubb

General Legal advice

5 stars

12/02/19 - Reviewed by Daniel Bennett

I would highly recommend.

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

13/12/18 - Reviewed by Amanda Brenham

I found the team in the office to be friendly, reliable, professional and really welcoming. They dealt with our sale and purchase very quickly, couldn’t have asked for a better team. Perfect! Thank you x

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QualitySolicitors Chapman & Chubb

General Legal advice

5 stars

03/12/18 - Reviewed by Peter Johnson

Very professional kept us informed through the transaction

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This review is for our Alfreton High Street branch

03/12/18 - Response by Sarah Lindley

Thank you for your lovely review.

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QualitySolicitors Chapman & Chubb

Conveyancing/property

5 stars

27/11/18 - Reviewed by David Pollendine

Very helpful

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QualitySolicitors Chapman & Chubb

General Legal advice

5 stars

08/10/18 - Reviewed by John Pearson

Prompt, efficient and friendly service.

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QualitySolicitors Chapman & Chubb

General Legal advice

5 stars

02/10/18 - Reviewed by David Allsop

Great service, informative, and very efficient.

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02/10/18 - Response by Sarah Lindley

Thank you so much for your feedback :)

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QualitySolicitors Chapman & Chubb

General Legal advice

5 stars

01/10/18 - Reviewed by Jennet Wray

Very good service and friendly

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QualitySolicitors Chapman & Chubb

General Legal advice

5 stars

28/09/18 - Reviewed by Terry Elliott

Nothing further to add. Just did everything I needed.

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01/10/18 - Response by Sarah Lindley

Thank you so much for your review :)

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QualitySolicitors Chapman & Chubb

General Legal advice

5 stars

28/09/18 - Reviewed by John Edwards

I was treated with a very high perfectionism by all the staff.

Thank you

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01/10/18 - Response by Sa

Thank you so much for your review :)

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QualitySolicitors Chapman & Chubb

Family

5 stars

22/03/13 - Reviewed by Alan Braisby

A very good company to use, from the first telephone contact to the end result. They efficiently and competently organised my Fathers probate when he died and two powers of attorney for me and my wife. The bill was acceptable and if am honest was a little less than I expected.

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