37 reviews (4/5) and information for QualitySolicitors Chapman & Chubb, Alfreton
How to find us
103 High Street, Alfreton, Derbyshire, DE55 7DP
Other branches
QualitySolicitors Chapman & Chubb is a highly regarded legal firm with offices located in Somercotes and Alfreton.
We represent both businesses and individuals throughout Derbyshire and Nottinghamshire and offer legal expertise in a vast array of matters, from family law and injury claims to employment law for businesses.
We pride ourselves on being the name of choice for the people and businesses of Derbyshire and are devoted to providing first-rate legal advice catered to both your finances and your legal requirements.
With our free initial assessment promise, you can talk to us worry free before deciding what action to take. Plus our no hidden costs promise ensures that you know what our costs are upfront so there’ll be no unexpected surprises.
Languages spoken English
Legal services at this branch
- Children
- Family - general
- Family - mediation
- Landlord and tenant - residential
- Litigation - general
- Personal injury
- Private client - Probate
- Private client - trusts
- Private client - Wills
Filter Reviews
Employment law

23/11/20 - Reviewed by Melanie W
Prompt, objective advice in reaching a settlement agreement with my employer
02/12/20 - Response by QualitySolicitors Chapman and Chubb
Hello Melanie,
Thank you for taking the time to leave a review. We’re pleased to hear that you found our employment law services satisfactory.
Should you need us in the future, we will be more than happy to help.
Will and probate

22/10/19 - Reviewed by John Wagstaff
Easy and straightforward process. Thanks
02/12/20 - Response by QualitySolicitors Chapman and Chubb
Thanks for taking the time to rate our service John.
This is much appreciated.
Best wishes.
Conveyancing/property

19/09/19 - Reviewed by Jade Auger
Brilliant service
19/09/19 - Response by Russell Taylor
Many thanks Jade, I'll let conveyancing now you were happy with them!
General Legal advice

12/08/19 - Reviewed by Simona Kazlauskaite
I am very happy with your service and very pleased that I didn’t had to do nothing it was really nice to know that everything was done quick and with no trouble! Thank you very much
12/08/19 - Response by Russell
Thank you very much Simona! I shall let the family team know you are heppy with their work!
Conveyancing/property

05/08/19 - Reviewed by John Pitman
Always polite and efficient and appreciative of the situation
General Legal advice

13/06/19 - Reviewed by Sarah Tucker
Professional and friendly. Easy to conduct the business we needed to.
General Legal advice

12/02/19 - Reviewed by Daniel Bennett
I would highly recommend.
Conveyancing/property

13/12/18 - Reviewed by Amanda Brenham
I found the team in the office to be friendly, reliable, professional and really welcoming. They dealt with our sale and purchase very quickly, couldn’t have asked for a better team. Perfect! Thank you x
General Legal advice

03/12/18 - Reviewed by Peter Johnson
Very professional kept us informed through the transaction
Divorce

05/11/24 - Reviewed by Anonymous
Slow and poor service
Information lost via email,phone and in person
There's absolutely nothing I can say that is positive about the service I received
Poor costly and slow
This review is for our Somercotes branch
Conveyancing/property

25/09/24 - Reviewed by Lisa B
Deborah Kelly and her team did the conveyancing on our sale and purchase. We have been so impressed by the efficiency and quality customer service we have received. From start to finish we have been kept informed with regular updates. There is always someone to speak to and they have all gone the extra mile on our purchase which was more complex than we first thought. Debbie, Clair, Kirsty and Chris were constantly chasing up and pushing the purchase forward when things on the other side were grinding to a halt. They have been fantastic and we will definitely use them again and wouldn't hesitate to recommend to family and friends.
This review is for our Somercotes branch
Divorce

05/09/24 - Reviewed by Anonymous
Poor service
Would not recommend
This review is for our Somercotes branch
Will and probate

11/09/23 - Reviewed by Deborah & Paul Schaefer
PLEASE NOTE THIS FEEDBACK ISN'T FOR AILEEN CHAPMAN BUT WE HAD TO TICK AN OPTION.
Our lawyer was Jill Hallam who isn't listed in your options. We have dealt with Jill previously when she worked independently and when we needed our wills updating we contacted her again. We have always found Jill to be extremely helpful, approachable and professional. She needed to make minor adjustments to both of our Wills but nothing was too much trouble for her and she even came to our house in the evening as we both work during the day. Jill is exceptionally knowledgeable and if the situation ever arose in the future where we would need a solicitor, we would definitely want to use Jill.
This review is for our Somercotes branch
14/09/23 - Response by Chapman & Chubb
Thanks for taking the time to review our service and telling us about your experience of our service when compared to other solicitors. This is very much appreciated. We look forward to working with you and your recommendations to us again in the future. Regards
Conveyancing/property

11/01/23 - Reviewed by Paula Appleby
Good communication and always there to help
This review is for our Somercotes branch
13/01/23 - Response by QualitySolicitors Chapman & Chubb
Many thanks for taking the time to leave a review of our service, it's much appreciated.
Family

22/11/22 - Reviewed by mary greaves
i had 2 services one was making a will and the other was an affidavit to get married in cyprus. i had 2 different lawyers one was Michelle loule i think that was her last name and the other ws Aileen chapman. I was really pleased with service recieved from both
This review is for our Somercotes branch
24/11/22 - Response by Chapman & Chubb
Thanks for taking the time to rate our service Mary. This is much appreciated. Best wishes.
Conveyancing/property

17/10/22 - Reviewed by Rachael Treanor
Very Efficient, friendly, professional service
This review is for our Somercotes branch
17/10/22 - Response by Chapman & Chubb
Thanks for taking the time to rate our service Rachael. This is much appreciated. Best wishes.
Family

23/07/22 - Reviewed by Anne
Absolutely brilliant solicitors, very happy with the service I received. Aileen was very professional, explaining everything clearly and Pat was always friendly and helpful in answering any questions. I would highly recommend.
This review is for our Somercotes branch
29/07/22 - Response by QS Chapman and Chub
Thanks for taking the time to review our service Anne. This is very much appreciated. We look forward to working with you again in the future. Regards
Conveyancing/property

09/06/22 - Reviewed by Christopher Bonam
I used the team led by Debbie to sell my house in Derbyshire and buy a house in Hampshire. The service I received from each member of the team was both friendly and efficient. They kept me informed throughout the process and both understood the stress involved and treated me accordingly. I cannot praise and thank them enough.
This review is for our Somercotes branch
14/06/22 - Response by QualitySolicitors Chapman & Chubb
Thank you for your feedback. Being really helpful and very informative from start to finish is what we strive for so it’s great to hear that that was your experience. Enjoy your new home and we look forward to working with you again in the future.
Conveyancing/property

19/04/22 - Reviewed by Dave Templeman
Very helpful , very understanding.
This review is for our Somercotes branch
20/04/22 - Response by QualitySolicitors Chapman & Chubb
Thanks for taking the time to review our service Dave. This is very much appreciated. Regards
Family

11/02/22 - Reviewed by Kevin A O'Kine
The professional manner in which Aileen handled this impressed me. I felt comfortable and the speed in which this was completed was great. Everything was explained on detail to me and I would 100% recommend this service to friends and family.
Very well done.
Thank you.
Kevin
This review is for our Somercotes branch
16/02/22 - Response by QualitySolicitors Chapman & Chubb
Thanks for taking the time to review our service Kevin. This is very much appreciated. We look forward to working with you again in the future. Regards
General Legal advice

01/12/21 - Reviewed by Joanne Docherty
Everything was very clearly explained to us, including the fees and the solicitor was very helpful and friendly.
This review is for our Somercotes branch
02/12/21 - Response by QualitySolicitors Chapman & Chubb
Thanks for taking the time to review our service Joanne. This is very much appreciated. We look forward to working with you again in the future. Regards
Conveyancing/property

09/12/20 - Reviewed by Graham
The service was terrible from this company, I found them to be very unapproachable and patronising, they charged me four times as much as was originally quoted, some of which was acceptable however the majority was not, the fees were overinflated and did not reflect the work that was needed to be done at all. The whole experience for us was difficult and too drawn out. The conveyancor we dealt with was very difficult to speak to, often talking to us as if we were criminals and not clients, she refularly spelled our names wrong on paperwork and even used the wrong name completely on one occasion. It hardly inspired a feeling of confidence. We feel the advice provided was inaccurate and often plain wrong, not the sort of thing we would expect from someone who claims to be a professional.
This review is for our Somercotes branch
23/12/20 - Response by QualitySolicitors Chapman and Chubb
Hello Graham.
Thanks for taking the time to leave a review.
We are very sorry you’re not very happy with our service. A big part of the way we improve is by taking on board and acting on feedback when we don’t hit our usual high standards. Our senior partner already has your file on her desk and has been in communication with you directly about your observations. You will appreciate that your transaction became very complex due to a number of factors which were not apparent when you first asked us to act for you.
Our senior partner has already agreed to contact you further once she has undertaken a comprehensive review of your file.
Although we will be in touch shortly, if you have any immediate concerns please contact us on enquiries@chapsol.com’’
Conveyancing/property

09/11/20 - Reviewed by Jodie Lye
Very friendly and keep you up to date throughout. Found the website very handy to check the progress too. Thank you very much for all you have done
This review is for our Somercotes branch
02/12/20 - Response by QualitySolicitors Chapman and Chubb
Thank you for your feedback Jodie.
Being friendly and very informative from start to finish is what we strive for so it’s great to hear that that was your experience.
Enjoy your new home and we look forward to working with you again in the future.
Conveyancing/property

27/10/20 - Reviewed by Arnold Hicklin
Thorough and timely service to complete the sale of my property which involved a complex ownership situation and a Land Registry error to resolve
This review is for our Somercotes branch
02/12/20 - Response by QualitySolicitors Chapman and Chubb
Thanks for taking the time to review our service Arnold.
This is very much appreciated.
We look forward to working with you again in the future.
Will and probate

06/08/20 - Reviewed by Christine and Peter Gould
Needed to update our wills and obtain POA’s , myself and my husband were very happy with the way that we were dealt with and wouldn’t hesitate to recommend Chapman & Chubb
This review is for our Somercotes branch
02/12/20 - Response by QualitySolicitors Chapman and Chubb
Hello Christine & Peter,
Thank you for taking the time to leave a review. We’re pleased to hear that you found our Will writing and Power of Attorney services satisfactory.
Should you need us in the future, we will be more than happy to help.
General Legal advice

15/06/20 - Reviewed by Pauline Checklin
The staff at every level whilst being professional were very friendly and made me feel very comfortable.
This review is for our Somercotes branch
02/12/20 - Response by Response by QualitySolicitors Chapman and Chubb
Thanks for taking the time to rate our service Pauline. This is much appreciated.
Best wishes.
Divorce

21/05/20 - Reviewed by Anonymous
I would serious recommend that you avoid this solicitors. The service I I received was appalling to say the very least. To be honest I could have done a better job myself. I am truly in deficit due to their lack of Duty of Care.
This review is for our Somercotes branch
07/06/20 - Response by QualitySolicitors Chapman and Chubb
Thank you for your comments. In the absence of any details we are unable to identify how we may have acted for you. If we have fallen short of the high standards of service for which we are usually known we would like to investigate this further. Please could you call us on 01773 540480 or get in touch via email at abc@chapsol.com so that we may learn more about what happened and how we can resolve any issues.
Will and probate

20/05/20 - Reviewed by Carol Board
Martin Salt dealt with my brother's probate, A very pleasent young man to deal with also very proffesional. I would not hesitate to recommend him to any one needing his services .
This review is for our Somercotes branch
Conveyancing/property

20/05/20 - Reviewed by Carol Board
Debbie dealt with my house sale, she was very professional and efficient. At the same time very friendly and a pleasant person to deal with. I would definitely recommend them to any one needing to use their services.
This review is for our Somercotes branch
Conveyancing/property

14/02/20 - Reviewed by Mrs Virginia Luck
Debbie was very efficient, helpful and prompt and helped me resolve something successfully that had a tight deadline. She always kept me in the loop and I felt I could totally trust her.
This review is for our Somercotes branch
14/02/20 - Response by Debbie Kelly
Thanks for taking the time to review our service. This is very much appreciated. We look forward to working with you again in the future. Regards Debbie
Divorce

09/01/20 - Reviewed by Lisa Copley
Absolutely impeccable service, all members of staff are so polite, friendly and helpful they actually became friends. The service provided is efficient and very professional and is followed to the letter from your instructions. I came to this company on recommendation from a friend as my current solicitor were doing nothing and I wished I had come to these from the start. I cannot fault any part of my experience I was always fully informed of the situation and found that I was definitely getting superb value for money. I cannot thank the team at Chapman and chubb for getting me the outcome I wanted in such a short time. I would recommend this great team every time and would never go to anyone else should I need help again.
This review is for our Somercotes branch
Personal injury

06/11/19 - Reviewed by Gemma
I would avoid this solicitors. The service i and my family received was terrible to say the least. They want 25% of your claim for basically doing nothing. I really wish i had gone elsewhere. They do not stick to there own terms and conditions.
This review is for our Somercotes branch
20/11/19 - Response by Russell Taylor
Thank you for your review. We appreciate that due to staffing changes your case was passed between solicitors and we are aware this was frustrating to you. We did however settle your claim within the timescale that we advised at the outset and, although we also made you aware of our fee at the outset, we did address this with you directly and were of the understanding that this was to your satisfaction.
We do value your feedback as it helps us to identify areas to improve and we have taken your comments on board to share with the appropriate members of staff.
Conveyancing/property

05/11/19 - Reviewed by Cathy Blackwell
Amazingly smooth process, Debbie kept us up to date all the way through, and was always on the end of the phone/email whenever we needed.
This review is for our Somercotes branch
Conveyancing/property

22/10/19 - Reviewed by Karl Sabin
Debbie was brilliant, and even when not in the office was super responsive with colleagues
Thankyou
This review is for our Somercotes branch
Divorce

19/09/19 - Reviewed by Jane C
Thank you for all your help with my divorce. Would highly recommend Aileen. I found the service and communications excellent, making a difficult personal situation less stressful than it could have been.
This review is for our Somercotes branch
19/09/19 - Response by Russell Taylor
I'll pass on your kind words to Aileen. See you at the next cheese and wine evening!
Conveyancing/property

05/08/19 - Reviewed by Sarah Tucker
I could not be happier with the service provided by Debbie and her colleagues when assisting us with our house purchase. I felt informed about the whole process and would 100% use Quality Solicitors Chapman & Chubb again.
This review is for our Somercotes branch
05/08/19 - Response by Russell
We're very happy to hear that Sarah! Hope you are enjoying your new home!
Conveyancing/property

19/03/19 - Reviewed by John Dodman
Debbie and Kirsty were very friendly and professional in the help they provided during my recent house sale.
This review is for our Somercotes branch
19/03/19 - Response by Russell Taylor
Thank you very much John! I'll let them know your kind words.
Subscribe to updates
Complete the form below to be notified of new reviews or responses added for this solicitor.
5,778,306 page views