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<p class='center'><strong>63 reviews/comments</strong></p><div id='chart'></div><p class='center'><a href='#solicitorreviews' title='View reviews/comments for this solicitor'>View all reviews/comments</a></p><p>1 reviews removed</p>
(63 reviews/comments)

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Rate Roberts Jackson Ltd solicitors


Sandfield House, Water Lane
Wilmslow, Cheshire, SK9 5AR

Tel: 0800 001 4496

Areas of law reviewed: Personal injury law, Medical negligence law

Reviews

Rate Roberts Jackson Ltd solicitor
Roberts Jackson Ltd solicitors

14/11/17 - Rating by Anonymous

Area of law reviewed: Personal injury

1 star rating

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Very average service , spent best part of 2 hours on the phone regarding my potential case, didn't even bother to ring me back to inform me whether or not they would take the case on. avoid at all costs amateurish outfit

Responses

16/11/17 - Response by Roberts Jackson Solicitors

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We are sorry to hear that your experience with Roberts Jackson was a negative one. It is especially disappointing to hear that you did not receive an outcome on your potential claim. We take client care very seriously and we are sorry that our level of service has not met your expectations on this occasion.

We would be more than happy to investigate the points you have raised in your review and see if there is anything we can do to address this issue.

If you would like to get in touch directly, please email us at info@robertsjackson.co.uk or alternatively we can contact you if you respond with your full name or case reference number. We look forward to hearing from you.

Kind regards,
Roberts Jackson Solicitors


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Roberts Jackson Ltd solicitors

18/09/17 - Rating by John Bell

Area of law reviewed: General Legal advice

5 star rating

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Very pleased indeed with the service by Roberts Jackson

Roberts Jackson Ltd solicitors

10/08/17 - Rating by Louis Bentley

Area of law reviewed: General Legal advice

5 star rating

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I am 100% satisfied with the outcome of my claim. I would also like today that the care and attention to me by Miss Porter were excellent and very much appreciated by me.

Roberts Jackson Ltd solicitors

04/08/17 - Rating by R.P Wheadon

Area of law reviewed: Personal injury

5 star rating

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Excellent service, resulting claim better than expectations. Well done! RPW

Roberts Jackson Ltd solicitors

02/08/17 - Rating by Nicholas Ganderton

Area of law reviewed: General Legal advice

5 star rating

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Was kept up to date on a regular basis, superb customer service. Thank you

Roberts Jackson Ltd solicitors

01/08/17 - Rating by Lucilia Matthews

Area of law reviewed: General Legal advice

5 star rating

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The service was excellent especially Paul Marsh dealt with my claim

Roberts Jackson Ltd solicitors

03/07/17 - Rating by Robert Slinger

Area of law reviewed: General Legal advice

5 star rating

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1st class attitude, 1st class service 10 out of 10 all round

Roberts Jackson Ltd solicitors

13/06/17 - Rating by David John McKenzie Lloyd

Area of law reviewed: General Legal advice

5 star rating

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Bill Singer was always able to explain my concerns in a way that I was able to understand and would recommend him to anyone.

Roberts Jackson Ltd solicitors

19/05/17 - Rating by David Jackson

Area of law reviewed: General Legal advice

5 star rating

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Excellent company/staff, knowledgeable, professional and most understanding. Thank you

Roberts Jackson Ltd solicitors

16/05/17 - Rating by Michelle Tooby

Area of law reviewed: General Legal advice

5 star rating

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I would like to take the opportunity to thank you for the compensation in the sum of £5,000 that I have received for my injury and other losses. I am very happy with the outcome of my claim.

Thank you for your patience, hard work and perseverance whilst handling my claim, you did a grand job and I cannot thank you enough.

Roberts Jackson Ltd solicitors

14/05/17 - Rating by Paul J

Area of law reviewed: General Legal advice

1 star rating

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After being contacted (cold called/ border line Harrassed) by their "client care" team around 2 years ago, I decided to give in and sign up to them so that I would receive some compensation for my hearing loss.
Now I had not even considered that my hearing loss was due to my past employment, but their "client care" (salesman) did unfortunately convince me that it was.
He couldn't give me exact numbers to what I would receive but he was adamant it would be a substantial amount and led me to believe they had got other clients an average of £7000 for what they called NIHL which was what I had apparently.
After this initial contact, I was then palmed off to their "solicitors" who I can honestly say we're more then unhelpful. Correspondence from Roberts jacksons was very poor, expect for thier initial letter which they sent out straight away which I had to sign.
I would have to ring up and chase the "solicitor" who was dealing with my case to be told most of the time that they were looking into my case and waiting for something or another. They did however contact me for more information about my past employment which I had already provided them twice before as I do believe they had lost it somehow.
Towards the end of my Roberts Jackson journey, I was contacted by them to be informed they had received an offer for me, great I thought, then I heard the amount....... £1400. Surely that is too low I argued with my effort of a solicitor, to Which she responded rather uninterested that I should take it and it's the best they would be able to do.
A long way short from the initial £7000 I had been told at the start. Reluctantly as I positioned myself over the proverbial barrel, knees bent I accepted.
After doing some of my own research, which admittedly I should have done at the start I do honestly believe I should have got more and my case was under settled.
I would not recommend Roberts Jackson solicitors and I am truly baffled as to how they have so many positive reviews? Maybe I really did get unlucky? I highly doubt it though.
Lack of professionalism
Lack of compassion
Lack of customer service

Responses

16/05/17 - Response by Roberts Jackson Solicitors

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We are sorry to hear that your experience with Roberts Jackson was a negative one as we always try to provide the highest levels of client care. We would be more than happy to investigate the points you have raised in your review and see if there is anything we could have done differently that would have resulted in a more positive outcome for you.

If you would like to get in touch directly, please email us at info@robertsjackson.co.uk or alternatively we can contact you if you respond with your full name or case reference number. We look forward to hearing from you.

Kind regards,
Roberts Jackson Solicitors


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Roberts Jackson Ltd solicitors

27/03/17 - Rating by David Evans

Area of law reviewed: General Legal advice

4 star rating

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Many thanks to Craig & any others that helped get me some money, I've had a stroke & heart attack in the last one and half years so its a big help

Roberts Jackson Ltd solicitors

22/03/17 - Rating by Stella Morris

Area of law reviewed: General Legal advice

5 star rating

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My advisor was really good and explained everything in terms I could understood very easily I have already recommended this firm to at least one person

Roberts Jackson Ltd solicitors

01/03/17 - Rating by Sean Cronshaw

Area of law reviewed: General Legal advice

5 star rating

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Very happy with outcome of my case. I found Bill Singer very friendly and professional. Thank you Roberts Jackson, and thank you Bill

Roberts Jackson Ltd solicitors

22/02/17 - Rating by John Chappell

Area of law reviewed: General Legal advice

4 star rating

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I am entirely satisfied with how your company conducted yourself on my behalf. I am satisfied with the result.

Roberts Jackson Ltd solicitors

10/01/17 - Rating by Terence Sullivan

Area of law reviewed: General Legal advice

5 star rating

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Special thanks to your company staff, and thank you to Hafsa Mujahid for the communication and professionalism

Roberts Jackson Ltd solicitors

04/01/17 - Rating by David Roberts

Area of law reviewed: General Legal advice

3 star rating

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A satisfactory outcome to a long fight to gain my legal rights, I am very grateful to all concerned.

Roberts Jackson Ltd solicitors

29/12/16 - Rating by Gregory Carr

Area of law reviewed: Personal injury

4 star rating

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Thank you for all your effort and hard work with the claim there is no way I could have got the result you managed. A difficult decision had to be made on going to court and chances of winning or settling out of court which was the decision taken, a shame after such a lot of effort put in by yourselves.

Roberts Jackson Ltd solicitors

13/12/16 - Rating by Paul Daniel

Area of law reviewed: General Legal advice

4 star rating

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Haleema Mujahid - who dealt with my claim, was both professional and informative. I felt that she genuinely cared about how i felt things were progressing and i understood each stage clearly

Roberts Jackson Ltd solicitors

23/11/16 - Rating by Leslie Gair

Area of law reviewed: General Legal advice

5 star rating

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I would like to thank everyone involved with my claim, would recommend your firm to anyone.

Roberts Jackson Ltd solicitors

30/03/16 - Rating by David Bickley

Area of law reviewed: General Legal advice

5 star rating

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Thank you for your professional service throughout my claim the sum of compensation for my dermatitis claim was much appreciated many thank. D Bickley

Roberts Jackson Ltd solicitors

15/02/16 - Rating by Brian Vernon

Area of law reviewed: Personal injury

5 star rating

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I hear stories of claims lasting 3 &4 years at other solicitors. Your service was first class thanks.

Roberts Jackson Ltd solicitors

22/01/16 - Rating by Mr Derek McCarthy

Area of law reviewed: General Legal advice

4 star rating

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I would like to thank you for your time and effort, for acting on my behalf.

Yours D.J. McCarthy

Roberts Jackson Ltd solicitors

11/01/16 - Rating by Paul Coulson

Area of law reviewed: General Legal advice

3 star rating

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Very friendly when on the phone, initially hard to explain jobs and meanings but good in the end.

Roberts Jackson Ltd solicitors

23/12/15 - Rating by M McVeigh

Area of law reviewed: General Legal advice

5 star rating

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I was aware of the complexities of my claim with timescale etc and was very impressed with the diligence of staff in concluding my case.

Roberts Jackson Ltd solicitors

16/12/15 - Rating by Glynis Woodall

Area of law reviewed: General Legal advice

5 star rating

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My advisor who was assigned to my case was wonderful, she was always available to discuss any questions or concerns i had, which she always answered professionally and very rarely did I have to make contact to discuss my case, as she always kept me updated on how things were progressing on a regular basis (brilliant).

Roberts Jackson Ltd solicitors

10/11/15 - Rating by G Calvin

Area of law reviewed: General Legal advice

4 star rating

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Great team to work with. Thank you all.

Roberts Jackson Ltd solicitors

27/10/15 - Rating by Ian Clark

Area of law reviewed: General Legal advice

5 star rating

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I found Roberts Jacksons very good to work with for my claim, particularly Ruhenaz Begum, who i found was excellent, professional and obliging. A credit to Roberts Jackson Solicitors

Roberts Jackson Ltd solicitors

22/09/15 - Rating by E Fisher

Area of law reviewed: General Legal advice

4 star rating

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Everything you done for me was brilliant, I had no problems or worries at any time and the outcome was a1, thank you so much

Roberts Jackson Ltd solicitors

21/09/15 - Rating by David Curry

Area of law reviewed: General Legal advice

5 star rating

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Would just like to take the opportunity to say a very very big thank you for all you have done for me! A first class service, keeping me informed & the outcome, no complaints whatsoever. If I ever need anything again I wouldn't hesitate to contact you and would certainly recommend you to others. So once again thanks for everything. Yours Sincerely - Dave Curry

Roberts Jackson Ltd solicitors

16/09/15 - Rating by Alec Pearson

Area of law reviewed: General Legal advice

5 star rating

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Handled in a very professional manner wood highly recommend to others thank you very much

Roberts Jackson Ltd solicitors

14/09/15 - Rating by David Vaught

Area of law reviewed: General Legal advice

5 star rating

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I know it took a long time to sort but it was not the case handlers fault or any of the firms fault. It was the insurances that couldn't be bothered to reply to requests. I found the case handler very good and we had a few phone calls and always got the info I needed he kept informed with the progress of my claim. Thanks a lot

Roberts Jackson Ltd solicitors

15/06/15 - Rating by Nigel Daniels

Area of law reviewed: General Legal advice

4 star rating

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Mohammed was very helpful and professional everytime I contacted him. An excellent overall service was provided. Without Roberts Jackson's help I would have never made a claim.

Roberts Jackson Ltd solicitors

09/06/15 - Rating by Barry Carstairs

Area of law reviewed: General Legal advice

5 star rating

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I have very much enjoyed the services of the solicitor. In future I would recommend this firm to others. Spot on

Roberts Jackson Ltd solicitors

04/06/15 - Rating by Frank Castle

Area of law reviewed: General Legal advice

4 star rating

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It was a pleasure to use your services. I was well informed what is happening on every stage of the case and I had a lot of trust in my advisor.

Roberts Jackson Ltd solicitors

02/06/15 - Rating by R E Cull

Area of law reviewed: General Legal advice

5 star rating

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Outstanding service from the start, helpful advisor, very friendly and professional, fantastic result from a claim that I thought was too late to succeed.

Roberts Jackson Ltd solicitors

19/03/15 - Rating by Martyn Jones

Area of law reviewed: General Legal advice

5 star rating

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I would like to thank solicitor and everybody at roberts jackson for their excellent service when dealing with my claim. Thanks Martyn

Roberts Jackson Ltd solicitors

05/03/15 - Rating by Mr Roberts

Area of law reviewed: General Legal advice

5 star rating

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After being passed from one solicitors to another I finally came to Roberts Jackson was listened to and was compensated. It was all easy and painless

Roberts Jackson Ltd solicitors

12/02/15 - Rating by Rafal

Area of law reviewed: Medical negligence

5 star rating

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Easy. After 3 year I won 38 000. My problem was with asthma. They helped me all time. I felt they was little to long but I have not experience with similar case.
Initially. I spoke with three difference solicitors offices and only Robert Jackson helped me.

Roberts Jackson Ltd solicitors

03/02/15 - Rating by Stephen Cardham

Area of law reviewed: Personal injury

5 star rating

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Excellent service. The matter was quickly and expertly dealt with. Very good.

Roberts Jackson Ltd solicitors

14/01/15 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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After central claims initially lost all my paperwork after a year, i was reassessed and had a second hearing test and was told i had a very good claim for industrial hearing loss, my case was taken on by roberts jackson solicitors, Well after approx 4 years with very little contact from infact i would only find out any information when i contacted them each time she just happened to be reviewing my case or just had something back that same day (whatever) well after approx 4 years of this i finally contacted her to which she told me the barrister had given negative advice against my claim and that she would be closing my file.I had also moved home in that time and tried to change my address with her and one of the roberts jackson secretaries but still the final letter went to my old address, Its not about the money i wasn't expecting much if any at all, its having this hanging over you for this length of time and bickering with ex employers who i still see from time to time in the street about the noise and machinery locations and then we are just closing your file.This should have been sorted in less than half the time but it was on a no win no fee basis so nothing lost nothing gained.i would not recommend them or be personally using them for any future help or advice.

Responses

15/01/15 - Response by Roberts Jackson Solicitors

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We are very sorry to hear that your experience with Roberts Jackson Solicitors was not a positive one. We take pride in our high levels of client care and wish to address the issues you have raised regarding your case. As you will already know we specialise in Industrial Disease which can be a complex area of law and sometimes it can take a considerable amount of time to establish the full details surrounding any claim.

We would like to address the matters you have raised more fully and provide some clarity on the specific issues you have experienced on your case. Please email info@robertsjackson.co.uk and we will ensure that one of our senior solicitors is on hand to discuss the matter further.


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Roberts Jackson Ltd solicitors

31/12/14 - Rating by David Barnes

Area of law reviewed: General Legal advice

5 star rating

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Thanks for a great service. I was kept informed and advised of everything by Chloe all the time. I was very pleased with the outcome of my claim. Thank You

Roberts Jackson Ltd solicitors

27/11/14 - Rating by Mr S

Area of law reviewed: Personal injury

4 star rating

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I got a fair settlement in a timely manner and I was very happy with everything. This law firm were very informative and helped me understand the entire process.

Roberts Jackson Ltd solicitors

04/11/14 - Rating by Mr Harrison

Area of law reviewed: Personal injury

5 star rating

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I had very good service with you and could not get any better in my opinion and would like to thank you very much. Very likely to recommend Roberts Jackson.

Roberts Jackson Ltd solicitors

11/09/14 - Rating by Mr J Hicks

Area of law reviewed: General Legal advice

3 star rating

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Happy with settlement

Roberts Jackson Ltd solicitors

11/09/14 - Rating by Mr P Aldridge

Area of law reviewed: General Legal advice

5 star rating

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Many thanks will bear you in mind should I require legal assistance in future

Roberts Jackson Ltd solicitors

11/09/14 - Rating by Mr D Milbourne

Area of law reviewed: Personal injury

5 star rating

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What a pleasure it has been doing business with Roberts Jackson, I would certainly recommend you

Roberts Jackson Ltd solicitors

11/09/14 - Rating by Mr J Waterson

Area of law reviewed: General Legal advice

5 star rating

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I found you very helpful throughout my claim and well informed throughout.

Roberts Jackson Ltd solicitors

11/09/14 - Rating by Mr Rooney

Area of law reviewed: Personal injury

3 star rating

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I would have like more compensation but I believe you did your best.

Roberts Jackson Ltd solicitors

11/09/14 - Rating by Mr D Barker

Area of law reviewed: General Legal advice

4 star rating

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Very good service, delighted with the outcome

Roberts Jackson Ltd solicitors

11/09/14 - Rating by P White

Area of law reviewed: General Legal advice

5 star rating

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You kept me in touch with me when things developed. Told me what would happen, I feel you were excellent in every aspect off the claim. Thank You

Roberts Jackson Ltd solicitors

11/09/14 - Rating by Mr Snowden

Area of law reviewed: General Legal advice

4 star rating

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Nothing was too much trouble and everything was explained to me in proper English. Thank you very much

Roberts Jackson Ltd solicitors

28/07/14 - Rating by Ms Dinsdale

Area of law reviewed: Personal injury

5 star rating

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Adam Farrell was a fantastic solicitor to work with, he was supportive in times that I could only see things going wrong and was very supportive in times also going right. Over the 3 year period we have had ups and downs but he made me feel very grounded and sured me of a bright future ahead. He offered me words of advice when needed and guided me where paperwork was required. It seems sad to know it has all come to an end , but a happy ending has come out of it and I will not forget what Adam has done for me and would like to say a big "Thank You" to him for everything and wish him a bright future and hope more clients like myself receive the same work ethic from him as I did.

Roberts Jackson Ltd solicitors

19/05/14 - Rating by Mr Charnock

Area of law reviewed: Personal injury

5 star rating

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Would just like to say Bill Singer was very pleasant and dealt with all issues. If needed in future, would definitely use. Thank you once again.

Roberts Jackson Ltd solicitors

02/05/14 - Rating by Mr May

Area of law reviewed: Personal injury

5 star rating

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Clear and friendly advice at all times. All in terms I could understand. Excellent

Roberts Jackson Ltd solicitors

30/04/14 - Rating by Mr Bradbury

Area of law reviewed: General Legal advice

5 star rating

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Very efficient and friendly, talked me through every stage of the claim. Would recommend your company.

Roberts Jackson Ltd solicitors

04/04/14 - Rating by Mr Ellaway

Area of law reviewed: General Legal advice

5 star rating

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My claim handler was an absolute treasure to talk to her and her handling of my file was thoroughly professional throughout. Brilliant job

Roberts Jackson Ltd solicitors

26/03/14 - Rating by Mr Blacklock

Area of law reviewed: General Legal advice

5 star rating

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Would recommend your services to anyone, absolute pleasure to deal with. Thank you

Roberts Jackson Ltd solicitors

24/03/14 - Rating by Mr Clarke

Area of law reviewed: Personal injury

4 star rating

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I was extremely happy with my claim, very good service and I have no complaints.

Roberts Jackson Ltd solicitors

18/03/14 - Rating by Mr Campbell

Area of law reviewed: Personal injury

5 star rating

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I was extremely satisfied with the way I was notified of every development. I will certainly recommend you to friends or relatives should the situation arise.

Roberts Jackson Ltd solicitors

14/03/14 - Rating by Mr Audsley

Area of law reviewed: Personal injury

5 star rating

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Excellent service, will recommend your company to friends, will use you again if required.

Roberts Jackson Ltd solicitors

15/04/12 - Rating by Mr. Hill

Area of law reviewed: Personal injury

5 star rating

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I felt at ease with everything we discussed regarding my claim and I would have no hesitation in recommending your services to all of my friends and family.

Roberts Jackson Ltd solicitors

21/02/12 - Rating by Anonymous

Area of law reviewed: Personal injury

4 star rating

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I felt at ease with everything we discussed regarding my claim and I would have no hesitation in recommending your services to all of my friends and family.


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