14 reviews (4/5) and information for Tinklin Springall, Beckenham

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4.5 stars average for Tinklin Springall from 14 reviews  
14 Review(s)

2 review(s) removed
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9-11 Rectory Road, Beckenham, Kent, BR3 1JB

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Facilities Office has disabled access

Languages spoken English, French, German, Hindi, Punjabi 
Size of firm 11 solicitors


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Reviews

4.5 stars average for Tinklin Springall from 14 reviews

Based on 14 review(s)

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Summary

5 stars   11
4 stars   1
3 stars   1
2 stars   0
1 stars   1

Legal services at this branch

  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Conveyancing - residential
  • Employment
  • Family - general
  • Landlord and tenant - residential
  • Litigation - general
  • Neighbour disputes
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Tax


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Tinklin Springall

Will and probate

1 stars

16/05/23 - Reviewed by Anonymous

We encountered significant challenges in communicating with her solicitor. These challenges include unanswered emails, abrupt hang-ups by the receptionist, inconsistent workdays by the solicitor without notice, and an absence of cover on days when the solicitor is unavailable. Despite leaving multiple messages with the receptionist, there has been no follow-up from the solicitor.

Furthermore, based on my observations, the solicitor does not exhibit a proactive approach to their work. Basic tasks such as sending emails and pursuing responses have taken several weeks to complete.

The overall level of service provided by this ostensibly high-end and experienced firm is subpar, in my estimation.

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Tinklin Springall

Will and probate

5 stars

06/05/23 - Reviewed by Anonymous

Friendly, efficient and put us at our ease. Reasonable charges.

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Tinklin Springall

General Legal advice

5 stars

01/11/22 - Reviewed by BG

We are delighted to have finished our sale and buy with huge , professional help , advice and constant progress with Tinklin Springall Bromley Branch . Amazing customers service and assurance all the way .Highly recommended .

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Tinklin Springall

Conveyancing/property

5 stars

03/03/21 - Reviewed by Very Satisfied Client

I asked Ian Springall to handle the conveyancing of both the sale of my former home and the purchase of my current one. Despite the challenges of the pandemic, he and his team handled both transactions in the most efficient and professional way - always acting in my best interest and keeping me well informed at every stage of the procedures. In fact I can honestly say they were beyond brilliant and I would wholeheartedly recommend their services.

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Tinklin Springall

Conveyancing/property

3 stars

25/02/21 - Reviewed by Disappointing

I used Samantha at Tinklin Springal because she was recommended by the agent I sold my flat with. Samantha was absolutely amazing to start with, she sold my flat with no problems and she was extremely quick at responding to my queries. Unfortunately this is less than can be said for the purchase of the property I was going to purchase. Although I was warned about the chance of my purchase falling through I feel that she was not very helpful in the end. The sellers of the property I was purchasing decided they no longer wanted to continue with the sale which left me paying out for the likes of a building survey and storage costs, neither of course I can blame Samantha for however I was charged a huge amount of money by tinklin springhall (over £1k) for abortive fees. Naturally nobody expects to work for free and Samantha had obviously put a lot of time into the attempted purchase of my property but I believe this cost is far too high for the attempted sale, even if it was written into the terms and conditions. I emailed Samantha asking her to reconsider the full costs of the abortive fees if I used Tinklin Sprngall again for my new purchase and she became extremely sluggish at replying compared to her previous track record, often taking days to reply and not answering my questions clearly meaning I had to send numerous emails to get a clear answer. Samantha clearly isn’t bothered about customer satisfaction or keeping clients for future business. I was not expecting her to clear the abortive fees completely but a deduction would have at least been suffice in order to keep my custom. I will not be recommending Tinklin Sprigal for the reason.

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Tinklin Springall

General Legal advice

5 stars

08/02/21 - Reviewed by Anonymous

Great service from Maria and Sarah at Tinklin Springall. Communication was amazing throughout and they explained everything very clearly. The price was very reasonable and they made our house sale and purchase run smoothly. Thank you so much.

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Tinklin Springall

General Legal advice

5 stars

04/02/21 - Reviewed by Mr Martin

Perfection! I used Dean, from Tinklin Springall, on recommendation from a friend who has sold a number of properties. From the very first call, I had confidence in the service, confidence in the professional approach and confidence that Dean would be the driving force in making the right moves to get other parties to pick up their pace to match his. House sales are always prone to glitches and Dean’s advice and proactive approach in getting things back on track was everything I could possibly have asked for. I would absolutely recommend Tinklin Springall for conveyancing and will look no further for any future house purchase / sale.

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Tinklin Springall

Conveyancing/property

5 stars

04/02/20 - Reviewed by Anonymous

Beckenham office provided a first rate conveyancing service. Mastery of all the essential details and prompt as well. Excellent value for money.

GP of Penge

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04/02/20 - Response by Anonymous

Thank you for your kind comments and for taking the time to leave a review

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Tinklin Springall

General Legal advice

5 stars

01/10/19 - Reviewed by Karin, Bromley

Samantha Wicks of Tinklin Springall acted as my solicitor for three property transactions within a 6 month period this year. Everything happened at a fast pace, Samantha promptly moved from one to the next effortlessly and not missing a thing, quite frankly making the three other companies involved in the process look second class! I have recommended Ms Wicks to several people as I found her to be highly efficient and TS fees very competitive offering excellent value for money. I would not use anybody else.

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Tinklin Springall

Conveyancing/property

5 stars

02/05/18 - Reviewed by Joanne Bell

Excellent proactive customer service. I have engaged Tinklin Springall for a number of property related transactions and they have always proved supportive, highly knowledgeable, approachable and very reasonably priced. Highly recommended.

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Tinklin Springall

General Legal advice

4 stars

19/12/17 - Reviewed by Anonymous

Recommend.

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Tinklin Springall

General Legal advice

5 stars

08/12/17 - Reviewed by Anonymous

Took the stress away from me. Handled very well. Thank you.

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Tinklin Springall

General Legal advice

5 stars

06/12/17 - Reviewed by Anonymous

Excellent in all respects. Highly recommend. Sorted out a problem from a previous company that had not done a good job.

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Tinklin Springall

Conveyancing/property

5 stars

24/03/17 - Reviewed by Zak Islam

We have dealt with Valerie Collins from Tinklin Springall for a third property now and she has been absolutely fantastic. She has been efficient, honest, and kept us updated all the way. Not only this, she has pointed out mistakes which potentially could have been a nightmare down the road with the registration deeds. Very competitive price charged and we will be going back to her again for sure. We highly recommend her services and to us that has been our experience with the firm.

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