25 reviews (4/5) and information for Walker Prestons Solicitors Limited, Mount Pleasant, Trinity Street, Blackburn
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Mount Pleasant, Trinity Street, Blackburn, Lancashire, BB1 5BN
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Languages spoken English, Hindi, Punjabi, Urdu
Size of firm 8 solicitors
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Legal services at this branch
- Advocacy
- Crime - fraud
- Crime - general
- Human rights
- Immigration - nationality and citizenship
- Litigation - general
- Personal injury
Filter Reviews
General Legal advice
30/04/19 - Reviewed by Mr Allen
I must congratulate Mr Dominic Macknight on a successful outcome to the Claim, something I wouldn't have thought feasible 3 years ago. Mr Macknight explained everything so well & precisely and whose advice and guidance was invaluable.
Personal injury
11/02/19 - Reviewed by Mr L
Spoke to numerous members of staff and all were very helpful and courteous.
General Legal advice
08/02/19 - Reviewed by Anonymous
mr dominic macknight and all members of staff were helpful
Personal injury
04/11/18 - Reviewed by Anonymous
Took a fair few years which was a long time in my opinion, but Ian and Dominic were very helpful.
Personal injury
09/10/18 - Reviewed by Misbah
Walker Preston were extremely helpful dealing with my case after I was involved in a car accident. Ali, the solicitor who dealt with my case, was very professional positive and understanding. Ali provided me with the appropriate treatment I needed. I undertook physiotherapy regularly to help with my injuries and with regular sessions with the psychiatrist- my confidence was restored to drive again and my anxiety was under control. I received all copies of my paperwork promptly and Ali kept me informed step by step at what stage my case was at. With Ali’s commitment my case was dealt with effectively. I would highly recommend Walker Preston and I truly believe Ali is an asset to the team!
Personal injury
10/09/18 - Reviewed by Mr M
The service provided was excellent. All of the staff members I dealt with were very helpful and polite.
General Legal advice
13/08/18 - Reviewed by brown
MR DOMINIC MACKNIGHT WAS VERY GOOD CONTACT
Personal injury
07/08/18 - Reviewed by Anonymous
Didnt visit the office, but received all my advice over the telephone and by post, communication was good and would use them again. Dominic Mcknight was very helpful. I will recommend them to others.
General Legal advice
16/07/18 - Reviewed by Anonymous
I found that you were most helpful and, so friendly and you would be my first choice of Solicitors if i should ever need. Yours truly Mrs G
Personal injury
12/07/18 - Reviewed by george perry
i found the firm,helpfull,friendly and polite.they kept me fully informed at all times. i found their attitude good and the advice was to the point.overall they treated me very well.
Personal injury
03/07/18 - Reviewed by Anonymous
All of our dealings were by telephone and letter. Your commitment was very good!
Personal injury
22/06/18 - Reviewed by Mr Johnson
Mr Macknight was my solicitor - really understandable and helpful when I need answers.
Personal injury
04/06/18 - Reviewed by Lee
Got me an offer quickly but they advised me not to accept it as they could get me more. Solicitor got me £1850 more than original offer. Could do with an easier website.
Personal injury
30/05/18 - Reviewed by GC
In my experience with walker prestons the service has been first class and i have been kept updated all the time. thank you. GC
General Legal advice
21/02/18 - Reviewed by Valerie
Polite and professional and understood what the working of the factory. Settled my claim for noise induced hearing loss.
Personal injury
25/01/18 - Reviewed by Alan
settled my claim before court. could do with better hold music and takes a few hours to call back.
Personal injury
12/06/17 - Reviewed by Anonymous
Over 4 years on a basic hearing claim customer service shocking still don't know what is going on like trying to contact the dead today don't fancy my chances of receiving any compensation awfull over 4 years
21/08/18 - Response by Anonymous
I too have been pursueing a hearing loss claim with Walker Prestons solicitors for the past 5 years. Their customer service is appalling. They do not return calls, emails or letters in the post. They do not keep me updated with anything. I will see this out to the end but I will never recommend them to anyone else and will actively discourage people from using them.
Personal injury
25/02/17 - Reviewed by Stevie
Claimed for my hearing. Took a over 2 years but got compensation in the end. Passed their details to a gent who I used to work with.
Personal injury
13/02/17 - Reviewed by kev
They are dealing with a simple hearing loss claim with no communication whatsoever.
They don't respond to e mails or letters sent by recorded delivery.
terrible customer service !
I am seeking legal advice via Consumer Direct / Claims Ombudsman & e mailed the details to BBC TV's Watchdog Programme
General Legal advice
17/01/17 - Reviewed by Anonymous
Was referred to this company. Been on going for nearly a year. Customer service is very poor. Lucky to get an email back. Customer service is awful.
Personal injury
09/05/16 - Reviewed by Alan Fozzard
Another hearing loss claim that has been ongoing for over 3 years. They claim to keep clients updated on the progress of your claim, but my experience is they ignore their clients, and fail completely in progressing claims in a timely manner
Personal injury
15/04/16 - Reviewed by Anonymous
This company is dreadful. They have been engaged with a simple hearing loss claim for me for over 3.1/2 years now and seem to be no nearer solution than when action started. Letters are either ignored or replied to in a manner that is incomprehensible. I shall be drawing this to the attention of the Legal Ombudsman.
21/08/18 - Response by Anonymous
SEEMS LIKE THEY REALLY HAVE NOT INTEREST IN HEARING LOSS CLAIMS YET THEY TAKE THEM ON IN THE FIRST PLACE ! I too have been pursuing a hearing loss claim with Walker Prestons solicitors for the past 5 years. Their customer service is appalling. They do not return calls, emails or letters in the post. They do not keep me updated with anything. I will see this out to the end but I will never recommend them to anyone else and will actively discourage people from using them.
Personal injury
06/06/13 - Reviewed by Robin
There couldn't have been a better service than the one Walker Preston's gave me when I fell over on the street and broke my ankle. They were by my side every step of the way and helped me get the compensation I needed to help with the costs of my medical bills. The friendly staff couldn't have done more for me and I am extremely grateful!
Personal injury
06/06/13 - Reviewed by Gladys
My son was driving me into the town centre when another car hit us on the passenger side. I suffered from whiplash and was quite severely traumatised. Walker Prestons helped me claim compensation that I need to pay for the expensive medical bills and for the damage that my sons car received. My and my son are very grateful to their solicitors for making the process very simple and for securing the money that we needed,
Personal injury
06/06/13 - Reviewed by Ossy
Walker Prestons were incredibly helpful during a difficult period of my life. The prospect of seeking compensation was quite daunting, but their team really helped me out after I broke my arm in a car accident. I couldn't return to work for a couple of months so I really needed the compensation that they helped me receive to help with medical bills and living expenses.
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