22 reviews (1/5) and information for Boulter & Co, London

10/10/23 - Reviewed by Anonymous

This site will not let me them zero starts. Dreadful people and very unprofessional so I can’t recommend and can only say that you should stay away or you will be sorry.

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03/10/23 - Reviewed by Edward

From beginning to end, Boulter & Co, under supervision of Sally Luca, has been abysmal in their work. Unresponsive, unprofessional and consistently failing to provide us with the necessary legal documents.I would urge everyone to avoid using Boulter & Co for matters small and large.

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15/09/23 - Reviewed by Jon Lim

They were recommended to me by Hobart’s estate agents and I wish they hadn’t. Please don’t use boulter and co - impossible to get hold of, made multiple mistakes on completion fees and still waiting for final settlement. John Appleton was the solicitor who was pleasant when you get hold of him but you have to continually chase. Avoid at all costs.

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15/09/23 - Reviewed by A Butt

Extremely disappointing experience. A competitive quote was offered to act in completing the leasehold to freehold work on my flat. However, no action was taken for over a year other than to ignore my requests for updates or to provide inaccurate information. After complaining on numerous occasions and over 18mnths elapsing I was told the case would be assigned to someone else but the fee would have to be increased. A legal formality that should have been straight forward and taken a few months was stressful and took a few years.

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17/08/23 - Reviewed by Marti V

Awful service! AVOID! Robbing people blind. Lots of hidden fees. Charged me double than what the initial quote stated. Egoistic people who take everything personally. They have failed to give me a satisfactory service during my property purchase. Reported them to the Legal Ombudsman and I urge every unhappy clients to do so. This firm has lots a bad reviews for good reason.

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17/08/23 - Reviewed by Anonymous

Very poor service and badly let down. They are very slow and unprofessional. DO NOT GO TO THIS COMPANY.

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11/08/23 - Reviewed by A Butt

Extremely disappointing experience. A competitive quote was offered to act in completing the leasehold to freehold work on my flat. However, no action was taken for over a year other than to ignore my requests for updates or to provide inaccurate information. After complaining on numerous occasions and over 18mnths elapsing I was told the case would be assigned to someone else but the fee would have to be increased. A legal formality that should have been straight forward and taken a few months was stressful and took a few years.

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18/04/23 - Reviewed by Lori Simsek

Never again! All negative reviews are true. Should have read them before.

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18/04/23 - Reviewed by Andrew

Avoid Sally and Boulter & Co
An abysmal experience from start to finish.

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18/04/23 - Reviewed by MK

I will never be using these solicitors again. Don’t use them.

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18/10/22 - Reviewed by Anonymous

Hideous and stressful experience, that nearly cost us our sale/purchase. Use them for conveyancing at your own risk.

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15/10/22 - Reviewed by Anonymous

Bad, bad and very bad.

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10/06/22 - Reviewed by Alan

Very unpleasant experience with very unpleasant firm. Unresponsive, rude, aggressive and lots of delays.

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10/06/22 - Reviewed by Anonymous

Avoid. Very slow, unprofessional, expensive and do not trust. Used to be a good firm years ago but people there now are not worth the money. Complaining is a waste of time. Better off just going elsewhere.

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25/08/21 - Reviewed by Martina McKeough

We hired Boulter and Company to do the conveyancing on a house sale and purchase. We encountered a number of problems during the sale and purchase which made us question why we used them in the first place but the big problem reared its head nearly three years after we bought our new house.

It turned out that Sally Louca who was was the lead conveyancer had read all the legal documents the wrong way round which has ruined our enjoyment of our home. We believed we owned two fences in fact we owned neither. We believed our garden was private but in fact, our neighbour has a right to come in whenever he wants to do work on his house without notice. A driveway whose upkeep we thought was shared by two neighbours is in fact shared with an entire estate of houses. Basically, we have been left with a huge mess of problems the fallout of which is still ongoing.

To make matters worse Boulter and Co did everything they could to try and get out of paying for their mistakes and dragged their heels every step of the way with our complaints. After repeated attempts at getting a positive response, we had to resort to starting court action. Eventually, after they again tried every trick in the book to avoid paying us decent compensation for their errors we finally agreed on an out-of-court settlement in our favour.

So the motto of the story is to avoid this company like the plague if you want someone who can actually read the most basic legal documents because you could end up in a similar nightmare situation.

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