28 reviews (4/5) and information for GLP (Prestwich) LLP, Manchester
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Portland Terrace, 9 Fairfax Road, Prestwich, Manchester, Greater Manchester, M25 1AS
Languages spoken English
Size of firm 4 solicitors
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Legal services at this branch
- Commercial litigation
- Commercial property
- Conveyancing - residential
- Family - general
- Litigation - general
- Personal injury
- Private client - Probate
- Private client - Wills
Filter Reviews
General Legal advice
09/01/24 - Reviewed by Anonymous
If you want to be belittled then GLP Prestwich is the place to go.
I have been in the property industry for over 10 years and dealt with a vast number of Solicitors during that time. GLP is, without doubt, the worst company I have used.
My case was being dealt with by Martin Cohen, his approach to me was rude and self righteous. He continually spoke down to me and I also witnessed his staff being treated the same in front of customers. I believe this was due to my age and was that annoyed I put a complaint in - the response I received was shocking to say the least. The MD responded about how my ltd business was 'just 24 months old' and he completely backed up Martin Cohen with his actions - clearly a culture of self-importance and ageism.
I note numerous other customer reviews have been published stating the same about Martin Cohen of GLP (these have been submitted on the 100 Crumpsall Lane, office of GLP on this website - can easily be found via the search box)
AVOID
Conveyancing/property
31/01/23 - Reviewed by Mrs Taylor
Brilliant service. Conveyancing staff at Prestwich were lovely, very hard working and went above and beyond.
Highly recommend!!
Conveyancing/property
07/07/22 - Reviewed by Anonymous
I received an email quote from Melissa R at the Prestwich branch a couple of weeks ago as I am looking for a property to buy and to also sell mine. Now I have offers accepted on both I decided to use your company. I spoke to Melissa on 4/7/22 who wasn’t that helpful on the phone if I am honest but assured me she would post all paperwork out to me first class as I want to complete beg Sept.
It is now the 7/7 and still nothing has been received. Post has been today.
Needless to say I have now instructed another solicitor. I did this on the 6/7 (yesterday) and I already have all paperwork through the post. That’s service for you.
I will never recommend GLP.
Conveyancing/property
26/07/21 - Reviewed by Abi Phillips
My experience with GLP solicitors was poor to say the least. Their mistakes proved costly, and as a result I was left to pay fees they had miscalculated. The staff are rude and unhelpful and they were unapologetic for their error. I would urge anybody to stay away.
General Legal advice
02/07/21 - Reviewed by Abi phillips
Disgusting service resulting in an extremely stressful experience.
Please do no use this company. They are rude, unresponsive and unprofessional. They missed information provided by my mortgage company and as a result 24 hours before moving I was hit with huge bill.
I cannot stress enough how stressful they are to deal with. Please look else where
02/07/21 - Response by Anonymous
Dear Abi
We are sorry to read your review relating to your property purchase. We are extremely proud of the reputation we have gained for providing excellent customer and legal services during the past 50 years. Customer satisfaction is of paramount importance to us and we would be grateful if you could contact us so we better understand and hopefully resolve the issues you refer to
Conveyancing/property
25/07/14 - Reviewed by Lynda
We have been very impressed by Mary and are now using her services for the third time. You can't get a better recommendation than that!
Conveyancing/property
22/02/12 - Reviewed by Geoffrey T
Very impressed with the amount of time spent on our first visit. Not rushed and a full explanation was given to all aspects of buying + selling our properties. Also found Mary Dempsey extremely pleasant and exceptionally efficient.
General Legal advice
22/02/12 - Reviewed by Anonymous
Extremely efficient, prompt and accommodating.
General Legal advice
21/02/12 - Reviewed by Mike
My case was a bit unusual and Mary dealt with it in a very calm and professional manner. Thank you.
General Legal advice
21/02/12 - Reviewed by Anonymous
I was impressed on how soon my letters were sent to other solicitors and how quickly I received a reply copies from the other solicitors.
General Legal advice
20/02/12 - Reviewed by Anonymous
I fond Mary very easy to deal with and kept me well informed at all times.
General Legal advice
20/02/12 - Reviewed by Mrs Mavis Weston
All staff friendly and all explanations carefully given
General Legal advice
20/02/12 - Reviewed by Anonymous
Mrs Dempsey was very cordial and friendly which impressed me greatly. Only down side was a mistake in accounting on final balance sheet which resulted in having to pay back some money.
Will and probate
20/02/12 - Reviewed by Anonymous
Very good or excellent in all areas. Good service, I would recommend GLP solicitors to other people.
General Legal advice
20/02/12 - Reviewed by Anonymous
My case from initial consultation to completion was handled in a very professional and patient manner. My thank you to all the staff at the Prestwich office i came into contact with
General Legal advice
18/02/12 - Reviewed by Mark D
Found Carol- Ann Duke to be very professional and hard working. I will be contacting GLP again for conveyancing when I buy a house.
General Legal advice
18/02/12 - Reviewed by Anonymous
Mary was very helpful in every aspect, she helped in getting a quick result by being prompt and keeping me in the picture. I would recommend GLP to other people.
General Legal advice
18/02/12 - Reviewed by Anonymous
I was very happy with the level of service given to me. I will keep details of GLP solicitors on file for future use
Conveyancing/property
18/02/12 - Reviewed by Anonymous
The level of enthusiasm and straight forward honest approach from Mary made the legal part of the move easy and stress free
General Legal advice
17/02/12 - Reviewed by Anonymous
I was nervous about dealing with the courts but the GLP staff were very re-assuring and gave me great confidence.
Conveyancing/property
17/02/12 - Reviewed by Anonymous
GLP had been very helpful on another matter. Speed of service very good
General Legal advice
17/02/12 - Reviewed by Anonymous
I found Mary Friendly, informative, efficient, helpful and above all professional in dealing with all aspects of my needs and matter
General Legal advice
17/02/12 - Reviewed by Anonymous
Impressed with overall professionalism with a human face. Recommended.
Conveyancing/property
16/02/12 - Reviewed by Juliet Neill
It was a pleasure to deal with Mary (Dempsey). She was informed on the progress of my house sale at all times. She was always friendly and very efficient. She replied to any query immediately. The reception staff must enjoy working at Prestwich as they sound happy (i.e their tone of voice) when they answer the phone. Excellent service I would recommend GLP very highly
General Legal advice
16/02/12 - Reviewed by M. Hyland
I found all of the staff helpful courteous and extremely kind. Mary Dempsey was excellent, and in her absence (honeymoon) Nicola & Rebecca were superb.
General Legal advice
16/02/12 - Reviewed by Branch Manager, A Local Estate Agent
Just a quick E Mail to praise the fantastic and most professional job done by both Nicola and Rebbecca in Mary’s absence. Little did they expect to have to step into the breach at a crucial stage, however, they have both acted in the most professional and mature way to what has been probably one of the worst chains I have had to deal with in my 12 years as an estate agent. From yesterday afternoon when they both became involved we have been updated regularly and have both gone beyond the call of duty in order to satisfy the requirements of both their clients and ourselves. Please be assured that if this is the quality of staff that you employ in your Company then we will be only too pleased to forward clients to yourselves as we have done with Mary, as we can not praise these two enough. Thanks so much ladies, Mary will be so proud of you both.
General Legal advice
15/02/12 - Reviewed by Anonymous
Very professional and listened to my concerns
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