4 reviews (3/5) and information for Joanne Isherwood, Mill Hill

01/08/18 - Reviewed by Tamara

Overall, we would have expected a better service and in hindsight would probably have gone with someone else. Joanne did get the job done in the end and helped us to meet a moving deadline, but this was after months of delays and confusion. Our main grievance was about the lack of communication - no one could ever get hold of Joanne - not the property agent or other solicitors involved in the process. We were communicating with everyone to ensure the sale didn't fall through. Joanne also didn't communicate well with us - things only got sent through when we asked to see documents, other documents were not mentioned throughout the 4 month process until the very end. In short, we felt the whole process was much more stressful than it needed to be (and we have had some time to reflect back on this now). She did become more responsive towards the very end of the sale process. Overall, my advice to Joanne would be to take the time to draft some simple guidance for her clients or provide them with links about what to expect and written confirmation about which documents to prepare in advance, take the time to talk them through the process at the beginning and ensure that calls from other solicitors and parties are returned by her office.

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05/12/17 - Reviewed by Jan Pepper

I would definitely recommend Joanne
I used her services conveyancing for a property I had just purchased

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10/04/17 - Reviewed by Amanda Haine

Joanne was brilliant. After using so many poor conveyancing solicitors, she was abreath of fresh air with her prompt and sensible responses and professional attitude. I often sent emails at weekends and out of office hours and was surprised to get a response back in these times. Joanne provided an excellent service that took the usual stress out of the buying process. I was happy to pay her reasonable fees and would highly recommend her in this area. I shall certainly be keeping her details for my next sale or purchase.

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04/01/13 - Reviewed by Marian

If you are looking for very slow and unreliable service than this is The One solicitor to choose. I always had to call her a few times for her to respond to my phone calls.
When we finally received contract from the solicitor one of our names was spelled incorrectly and all the important attachments were missing (land registry plan, etc). We constantly had the impression we were the last on her 'To do list'.
Me and the seller were both chain free. Therefore, both sides had expected the process to be fast. However, as the weeks went by and we were nowhere near the completion, the seller has decided to accept offer from someone else and we lost the property.
All in all, I was highly disappointed with this solicitor and would not recommend her to anyone.

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