14 reviews (4/5) and information for Lancasters, London

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4.0 stars average for Lancasters from 14 reviews  
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486 Chiswick High Road, London, Greater London, W4 5TT

Other branches


Facilities Office has disabled access

Languages spoken Armenian, English, French, Greek 
Size of firm 4 solicitors


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Reviews

4.0 stars average for Lancasters from 14 reviews

Based on 14 review(s)

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Summary

5 stars   9
4 stars   0
3 stars   0
2 stars   1
1 stars   4

Legal services at this branch

  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Conveyancing - residential
  • Employment
  • Family - general
  • Immigration - nationality and citizenship
  • Litigation - general
  • Neighbour disputes
  • Private client - Probate
  • Private client - Wills


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Lancasters

General Legal advice

5 stars

30/06/21 - Reviewed by J M

I turned to Lancasters with a week left on the stamp duty holiday. Missing this deadline would lead to the chain collapsing so the deadline was tight and the stakes were high. Eileen did more in four hours than my previous solicitors had done in four weeks: she went above and beyond to get the transaction over the line in time. She was professional, responsive and clear at all times. Will not hesitate to use Lancasters again.

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Lancasters

General Legal advice

1 stars

10/06/20 - Reviewed by Joseph Smith

WORST SERVICE EVER!!!! Disgusting despicable firm. Honestly dirty dealers looking for big pay outs without doing the work. I have used this firm and dealt with Tony Lancaster himself on numerous occasions ( over 5) he has undermined my disputes instead of helping me as he is paid to do. He has actually working against me telling the opposite party informations that helps their case and has cost me money. Honestly this firm deserves to be shut down.

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Lancasters

General Legal advice

5 stars

13/02/20 - Reviewed by Alex

Swift service

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Lancasters

General Legal advice

5 stars

13/02/20 - Reviewed by Anonymous

Friendly professional firm

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Lancasters

Conveyancing/property

5 stars

28/12/19 - Reviewed by Tony

I have used them many times for my clients conveyancing and personally.
Very professional and honest.
Highly recommended.

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Lancasters

General Legal advice

5 stars

20/05/19 - Reviewed by Christine Rumley

My husband and I have used the services of Lancaster’s Solicitors on a number of occasions , over many years .We ‘ve always been happy with their professionalism and Tony Lancaster’s expertise. His warm manner and humility , was particularly appreciated when we were bereaved . We have felt comfortable about recommending Tony and his team to others and will continue to do so .

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Lancasters

General Legal advice

5 stars

10/05/19 - Reviewed by Jacqueline Baines

Would like to recommend the Solicitors Lancasters. I have been using Lancasters for more than 25 years for conveyancing and sometimes for legal concerns to do with tenants, estate agents and employment contracts. More recently they have been advising me on legal issues concerning a building project that went wrong. I have always appreciated the sound professional advise and support. I have also appreciated that if they are not available when I try to contact them they return calls promptly. I have and continue to recommend the services of Lancasters to friends and colleagues.

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Lancasters

Immigration

5 stars

01/05/19 - Reviewed by Surinderpreet Kaur

Outstanding service... highly professional..great experience... tony shergill one of the best solicitor...highly recommendable if any1 looking for best solicitor

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Lancasters

Family

1 stars

30/04/19 - Reviewed by YA

I arranged an appointment with Lancasters to see someone about a personal family dispute. The receptionist checked with someone and having confirmed (with someone) the solicitor as appropriate to deal with the matter, booked me in with an Eileen Kilroy.
On the day my sister and I explained we would outline the situation (which was complicated) and then our key questions. At no stage did this woman state a timeline. She interrupted several times with ‘Oh, I see where this is going’ (incorrectly) and at 18 minutes claimed she could not give us more time as she had a “client” to see! I am not sure under which category we had therefore fallen – “non-clients” ?! This was particularly annoying as we were under the distinct impression from the booking that we had had a consultation booked (which had been quoted at £170/hour). When I attempted to wrap up the meeting with the questions I had, she stated she could not help (!), she would need to look things up and at any rate she was not the right person to help but that it would be her fellow partner, Tony Lancaster.
If a 15 minute initial discussion was all that was being offered, you would think someone would state that at the outset – basic, professional courtesy would dictate that. When we explained that we had booked a longer consultation, she claimed “that’s not how we work”, and that the receptionist “should have checked before booking” us in. Unbelievably, she then went out and proceeded to tell off the poor man at reception (who was actually very nice) in front of us and her “client”! I am not sure she would have done so had he been “white/Caucasian” (as no one would tolerate that). I found her conduct highly unprofessional and she came across, after that display, as incredibly patronising and unpleasant. The receptionist should report her bullying behaviour.
She then told us at the doorway (as Tony Lancaster was away), ‘well, there are always other solicitors that you can use’.
I cannot speak for other people at this firm but I certainly would not recommend this woman, Eileen Kilroy, on any matter. Needless to say, we found another firm with better standards of practice.

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Lancasters

Will and probate

2 stars

05/01/18 - Reviewed by Mark

I would not recommend this practice as rarely ,if ever,return phone calls and fail to keep clients correctly informed.

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Lancasters

Conveyancing/property

5 stars

19/07/17 - Reviewed by Sina

The best solicitors I have ever worked with , one stop shop for all the matters , simply the best

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Lancasters

Conveyancing/property

1 stars

01/09/15 - Reviewed by Tim

I called up enquiry about having a quick a meeting regarding mutual opportunities for commercial property.

They called me back following my initial email which I missed, so when I called them back the lady on the phone was extremely rude and when she asked if it was with regards to the email I sent she said "We are not interested in speaking to you - goodbye" and put the phone down.

It was unbelievable they wouldn't even speak to me especially as we are looking for legal services in that area for a large property transaction.

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Lancasters

General Legal advice

1 stars

15/10/11 - Reviewed by Keith Hollis

I used these solicitors for a simple charge on a property and they took the money and never completed the job! When I asked for my money back they gave me lots of abuse and refused. On top of that they asked for more money to carry on! Complete waste of money!!

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Lancasters

General Legal advice

5 stars

11/04/11 - Reviewed by Mr D

Been our family firm of solicitors in Chiswick for the last two decades. Would have no hesitation in recommending them.

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