16 reviews (4/5) and information for Ranson Houghton LLP, Andover
How to find us
1-5 Bridge Street, Andover, Hampshire, SP10 1BE
Other branches
Languages spoken English, French
Size of firm 6 solicitors
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Legal services at this branch
- Commercial property
- Company and commercial
- Conveyancing - residential
- Crime - general
- Employment
- Family - general
- Landlord and tenant - residential
- Licensing gaming and betting
- Litigation - general
- Personal injury
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Tax
Filter Reviews
Conveyancing/property
14/08/23 - Reviewed by Anonymous
Very poor service, they were slow to follow up with queries, first time buyer purchasing a unoccupied house took over 6 months. The staff are rude and very unhelpful making you as the client feel like a total inconvenience. Do not use!
Conveyancing/property
06/03/23 - Reviewed by Anonymous
Poor communication in our opinion whilst using service
Conveyancing/property
29/03/22 - Reviewed by Steve
Too slow no feedback in this digital age why does it take months tells you nothing unless you ask then you have to wait untill they decide to get back to you
30/03/22 - Response by Anonymous
Dear Steve,
We fully appreciate your concerns, and having looked into your matter we would advise the file was opened on 23.02.2022 and therefore you will see it has only been five weeks. Unfortunately your protocol documents were incomplete and had to be returned to you, which information is important to progress the transactions. During this period we have been unsuccessful in contacting you to progress matters. We are, and will always act in our clients' best interests, and are dealing with your transaction as efficiently as we can with the information provided. All matters are progressed as quickly as practically possible once documentation from all parties, including any buyer or sellers' Conveyancers are received. We would kindly ask you to contact the office in order that we may discuss matters further with you.
Conveyancing/property
14/03/22 - Reviewed by Chris
Experts in their field, we are first time buyers and everyone
involved in our house purchase has been amazing and extremely helpful, no matter how silly the question they have responded
and explained everything toa level that we feel more confident in understanding. Our purchase took longer than expected due to tenants living in the house that our estate agent didn't clarify when their tenancy ended.
Extremely thorough with their
searches and clarification of purchase contracts. We honestly wouldn't of gone with anyone else
Conveyancing/property
28/08/19 - Reviewed by RFB
I found the Firm to great, the three ladies who I dealt with were highly professional and answered any queries I had straight away. I had limited knowledge of the whole process and had everything explained to me in the terms I needed. Very reassuring given the difficulty of my situation being away so much. Will definitely use again for my next purchase. Highly recommended.
Conveyancing/property
09/05/18 - Reviewed by P Vaughan
Very quick, reliable and efficient- would thoroughly recommend
Conveyancing/property
27/06/17 - Reviewed by Tammy
I have used Ranson & Houghton Andover twice (Once for initial purchase of shared ownership property and again recently for buying an extra share). I have found their rates to be competitive and they are very efficient in their work. Quick response to all emails and always somebody there to pick up the phone. The only drawback was a couple of mistakes were made (firstly when creating the quote and again on the draft completion statement) but I do believe they were genuine mistakes and when I questioned this they were very quick to apologise and correct the figures. A friendly, local and professional service I have grown to trust, I wouldn't have any hesitation in using them again or recommending them to others.
Conveyancing/property
31/03/17 - Reviewed by Kate M
The service I received from Ranson Houghton, Salisbury (Michelle Cooper-Gray) was first class. I have dealt with Michelle for many years now and she has always been the consummate professional, extremely thorough and helpful. I cannot recommend this firm (especially Michelle) highly enough.
Their charges are very competitive and I would certainly recommend them to others
Conveyancing/property
29/03/17 - Reviewed by Katie
Had a really good and helpful experience with Michelle @ Ranson Hughton Solicitors in Salisbury. Michelle kept us informed and answered any questions along the way with our first property purchased. I have now recommended to a friend who is also using her service. Thanks, Katie
Conveyancing/property
23/03/17 - Reviewed by Anonymous
Great service from Michelle Cooper-Gray who persistently pursued documents to ensure a satisfactory completion.
Conveyancing/property
01/02/17 - Reviewed by Gemma
5*
So helpful and made the transaction very stress free!! Angelique Richards is brilliant!!
Conveyancing/property
18/01/17 - Reviewed by Daniel
Me and my partner used this firm for our first house purchase and considering we didn't know what was involved we had a stress free time and we completed within the time frame given.
We would highly recommend this firm.
Conveyancing/property
18/01/17 - Reviewed by Sharon Edmonds
I have now used Ranson Houghton to buy and sell my last three properties and have only ever experienced a professional service from them. My last encounter was quite complicated as we were selling two houses in order to purchase one property. This was dealt with without any stress to us whatsoever. The whole process of selling two houses and purchasing one took 12 weeks from start to finish. We were kept up to date on a regular basis and all information provided to us was explained thoroughly. I would definitely recommend to anyone.
General Legal advice
16/01/17 - Reviewed by Sarah
Excellent service received
Will and probate
09/09/15 - Reviewed by Dave b
Not recommend. No terms of engagement sent. They have taken over a year to do a six month job. No progress updates throughout. This has made the process very stressful.
Conveyancing/property
19/11/13 - Reviewed by Jack Evans
I advise you to not use this firm.
terribly slow (take forever to do the simplest things)
Incompetent
Rude
You will lose your property if you go with this firm, they take 3 and half months to complete.
They are ridiculously slow and unprofessional
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