24 reviews (3/5) and information for Sam Hawking & Co Property Lawyers , Port Talbot
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65a Station Road, Port Talbot, Neath Port Talbot, Port Talbot, West Glamorgan, SA13 1NW
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18/09/23 - Reviewed by Jonathan Dearth
Took My Money And Run!
7 weeks ago I engaged the company to perhaps do the simplest of tasks - purchase a £10k garage. They have not done anything to move it along. They have no resorted to ignoring me and not responding to my emails.
I have give them the option 2 weeks ago to refund my money if they don't wish to do the work. It's clear they want the money, but not want to do the work.
I hate having to do this, I just want to be able to get what I paid for.
18/05/23 - Reviewed by Les
Absolutely appauling service. I had to chase them to get anything done or get any information from them. No sense of urgency on their part, they did nothing to hurry along my sale. Do yourself a favour a go somewhere else, I certainly will not use them again.
General Legal advice
09/02/23 - Reviewed by Anonymous
Very poor service, poor customer communication and little effort to make the process quick and easy. Would not wish to use them again.
07/08/22 - Reviewed by Gareth
Sam Hawkings solicitors were fantastic to deal with when I was selling my house.
Everything went smoothly and the staff were very helpful and I felt like I could contact them at any time while the sale was taking place if I had any queries.I would definitely use Sam Hawkings solicitors again if I needed a solicitor for in the future when I buy another property.
26/06/22 - Reviewed by Anonymous
A great service when buying property . However, when needing documents to sort out probate my solicitor and myself were fobbed off with excuses and it took 8 or 9 months to get the property documents; causing unnecessary distress and delay.
01/04/22 - Reviewed by Sarah L
Excellent service knowing how busy and popular they are! I have recommended many of my contacts to them.
31/10/21 - Reviewed by S. Lindo
Great team the service was good and I’ve already recommended friends to them.
24/02/21 - Reviewed by Anonymous
Provided great service conveyancing our home,great communication and administering.
Strongly recommend and will be using services again in the future
23/08/20 - Reviewed by Anonymous
Great Service - Highly recommend. Very proactive on the issues we faced and great level of communication.
We will be sure to use them for all property purchases.
01/07/20 - Reviewed by Anonymous
Abysmal service whilst trying to buy our first house. We were ‘handled’ by Shelly Fuge. Had to constantly fight for anything to be done. Never had any replies to emails and when we highlighted this to Sam Hawkins himself we were ignored by Sam and then contacted by Shelly. She told us that we should be paying her a lot more anyway for the “extra time” she had spent replying to our emails. (This was because we had to chase every single email as they were never responded to in the first place!? We had no apologies for any of the lies or hold ups and in the end the purchase didn’t go through. Well we have just Completed on a house, having used a different solicitor, I can tell you it certainly isn’t normal practice and this firm is utterly awful. We were also lied to about our searches having been put in when they hadn’t at all. Documents were “lost in the post” endless negative experience. I would advise anyone wanting a smooth and quick transaction to avoid them like the plague.
11/11/19 - Reviewed by Sally
The worst conveyancer's I have ever had to deal with by far. They don't return calls or emails and are completely reactive rather than proactive. After two/three weeks of not having any reply to my request for a simple case update, I called Sam Hawkins himself to highlight this directly to him and see if he could prompt my solicitor (Samantha Matthews) to respond to me. I thought he would be shocked and surprised by this but instead he simply implied I had bombarded the solicitor with calls and emails. I sent 1 email which I followed up 1 week later and then a call to Samantha's PA when I still hadn’t heard from anyone. If you are looking for a competent, fast acting & proactive firm then do yourself a favour and go elsewhere.
08/11/19 - Reviewed by DAVE HUNT
Charlene and Ruth and team have brought and sold a few houses for us and always been very professional , also with a friendly service.
31/10/19 - Reviewed by Debra
Absolutely fantastic! Being a foster carer, I only had a small window to be able to move into the property I bought. Lisa and Rebecca sorted this out for me. They communicated all the way, and at one point when I was slightly anxious about it all coming together, Lisa was very calming in here approach and made me feel completely at ease. I can't praise then enough!
General Legal advice
10/09/19 - Reviewed by Randall. Neath
Highly recommended from first phone call to appointment. After a time of unease regarding a legal lease problem I was put at ease within minutes of our meeting, the understanding of “Law” and professional knowledge was shown within five minutes of perusing a complicated lease I was recommended and advised on the way forward, the recommendation and advice was followed and to date no problems have arisen. A couple of weeks later a follow up phone call was made to check on outcome and a "what if" scenario was also given. Very satisfied with service, friendly, approachable and highly professional would highly recommend for all property transactions and scenarios.
08/08/19 - Reviewed by Andy
My latest experience with them has been rather terrible. They do not reply to emails once you become their client, and the only way to get anything done is by calling them and even this does not guarantee that you get through to someone, so far nobody has ever called back too.
08/01/19 - Reviewed by Rahim
Great service. Solicitors communicated and keep me on the loop throughout the process And highly recommend them.
General Legal advice
09/11/18 - Reviewed by www.HouseBuyers.wales
Here at www.HouseBuyers.wales, Sam Hawking & Co Property Lawyers are our preferred solicitors for handling all aspects of both buying and selling (and all other property related legal matters too).
We are happy to be able to recommend for their five star speed and service to property professionals and homesellers alike.
General Legal advice
04/10/18 - Reviewed by Aran N
Price was good. Compared to Bristol, much better value for money.
Exchanged and completed on a cash purchase in 2 weeks.
All searches completed and good advice given to me.
16/11/17 - Reviewed by S Grove
Decided to use these as they were local so thought I'd have a more personal service but I wish now I had just used an online firm, saved some money and probably got a better service. Things were just sent to me in the post without any prior notification or explaination of what they were, which you'd think was just common courtesy. No clear guidance was given when I asked about what I had been sent and was even told by the person on the other end if the phone that they did not know either! I was nevet kept updated, I always called them. Calls were returned via email instead of a call back. Money was taken even after I said not to. Incorrect information given as was looking at someone else's file! I was expecting to meet my solicitor face to face in order to go though all the information they had, as it meant nothing to me, which has been standard practice whenever I have used a solicitor in the past and another reason why I chose a local firm yet this never happened and I was told that if I had wanted to do that then I should have asked. They finally refused me to tears 2 days before completion due to their lack of communication and inability to explain things clearly. They had no thought for me the customer and it was evident that this was the attitude throughout the company as when I complained to Mr Sam Hawking himself he felt I had no reason to complain and that his staff were not at fault at all. They offer Â£50 if a call is not returned that day yet I was not even offered Â£10 for the failures I received throughout my experience with his company. Very very disappointing.
28/08/17 - Reviewed by truth
Terrible service would never use them now I know what I know now.
06/08/13 - Reviewed by Peter
Absolute rubbish. I could never have anticipated so many failed promises, deadlines, lost documents and false truths. I would neither use again nor recommend this firm.
12/04/11 - Reviewed by N. Bragg
Ê¼Ê¼As mature first time buyers following 25 years in the Armed Forces, my family and I were completely in the dark as to all legal aspects of house purchase. Sam Hawking & Co came to our rescue. This small, friendly and highly efficient Team were unbelievable! Sam and his Staff made our purchase so painless and simple as they did everything and worked to our pace in direct consultation with us. If you need assistance with any legal aspect of property conveyance, we give Sam Hawking & Co our unreserved and strongest possible recommendationÊ¼Ê¼
General Legal advice
12/04/11 - Reviewed by Mr & Mrs Sykes
I was recommended to use Sam Hawking & Co by a local Estate Agent because they deal solely with Conveyancing.
Someone always got back to me when they said they would and there is also online tracking of my transaction. There is a very friendly atmosphere in the office. I was very satisfied with the service I received and would use Sam Hawking & Co again in the future.
12/04/11 - Reviewed by Ann H
Sam Hawking is truly exceptional. I asked to move to my new property within seven weeks of selling, wanting to move in before Christmas. He made it possible and with no stress at all. He is easy to talk to, doesnÊ¼t make you feel uneasy or intimidated. I would recommend Sam to anyone who is buying or selling their house. Thank you Sam for making my Christmas
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