14 reviews (3/5) and information for Sam Hawking & Co Property Lawyers , Port Talbot

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3.5 stars average for Sam Hawking & Co Property Lawyers  from 14 reviews  
14 Review(s)

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65a Station Road, Port Talbot, Neath Port Talbot, Port Talbot, West Glamorgan, SA13 1NW



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3.5 stars average for Sam Hawking & Co Property Lawyers  from 14 reviews

Based on 14 review(s)

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5 stars   8
4 stars   1
3 stars   0
2 stars   0
1 stars   5

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      Sam Hawking & Co Property Lawyers

      Conveyancing/property

      1 stars

      11/11/19 - Reviewed by Sally

      The worst conveyancer's I have ever had to deal with by far. They don't return calls or emails and are completely reactive rather than proactive. After two/three weeks of not having any reply to my request for a simple case update, I called Sam Hawkins himself to highlight this directly to him and see if he could prompt my solicitor (Samantha Matthews) to respond to me. I thought he would be shocked and surprised by this but instead he simply implied I had bombarded the solicitor with calls and emails. I sent 1 email which I followed up 1 week later and then a call to Samantha's PA when I still hadn’t heard from anyone. If you are looking for a competent, fast acting & proactive firm then do yourself a favour and go elsewhere.

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      Sam Hawking & Co Property Lawyers

      Conveyancing/property

      1 stars

      08/08/19 - Reviewed by Andy

      My latest experience with them has been rather terrible. They do not reply to emails once you become their client, and the only way to get anything done is by calling them and even this does not guarantee that you get through to someone, so far nobody has ever called back too.

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      Sam Hawking & Co Property Lawyers

      Conveyancing/property

      1 stars

      16/11/17 - Reviewed by S Grove

      Decided to use these as they were local so thought I'd have a more personal service but I wish now I had just used an online firm, saved some money and probably got a better service. Things were just sent to me in the post without any prior notification or explaination of what they were, which you'd think was just common courtesy. No clear guidance was given when I asked about what I had been sent and was even told by the person on the other end if the phone that they did not know either! I was nevet kept updated, I always called them. Calls were returned via email instead of a call back. Money was taken even after I said not to. Incorrect information given as was looking at someone else's file! I was expecting to meet my solicitor face to face in order to go though all the information they had, as it meant nothing to me, which has been standard practice whenever I have used a solicitor in the past and another reason why I chose a local firm yet this never happened and I was told that if I had wanted to do that then I should have asked. They finally refused me to tears 2 days before completion due to their lack of communication and inability to explain things clearly. They had no thought for me the customer and it was evident that this was the attitude throughout the company as when I complained to Mr Sam Hawking himself he felt I had no reason to complain and that his staff were not at fault at all. They offer £50 if a call is not returned that day yet I was not even offered £10 for the failures I received throughout my experience with his company. Very very disappointing.

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      Sam Hawking & Co Property Lawyers

      Conveyancing/property

      1 stars

      28/08/17 - Reviewed by truth

      Terrible service would never use them now I know what I know now.

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      Sam Hawking & Co Property Lawyers

      Conveyancing/property

      1 stars

      06/08/13 - Reviewed by Peter

      Absolute rubbish. I could never have anticipated so many failed promises, deadlines, lost documents and false truths. I would neither use again nor recommend this firm.

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