62 reviews (4/5) and information for Winn Solicitors Limited, Brinkburn Street, Byker, Newcastle upon Tyne

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4.5 stars average for Winn Solicitors Limited from 62 reviews  
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Brinkburn Street, Byker, Newcastle upon Tyne, Tyne and Wear, NE6 1PL

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Facilities Office has disabled access,Office supports hearing induction loops

Languages spoken Bengali, English, Punjabi, Urdu 
Size of firm 33 solicitors


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Reviews

4.5 stars average for Winn Solicitors Limited from 62 reviews

Based on 62 review(s)

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Legal services at this branch

  • Personal injury
  • Personal injury - RTA


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    Winn Solicitors Limited

    Driving

    1 stars

    09/03/20 - Reviewed by Lysa Ali

    AVOID! AVOID! AVOID!
    i honestly cannot believe how they got 4 stars
    they take too long to get back to you, if ever

    i have no idea what's happening in my case, because no one tells me anything
    Winn Solicitors has a 100% OPAQUE customer service

    Winn sucks for not responding to my MANY messages
    and i'm 100% certain that all the 4+ stars are staff working from within the company because there's absolutely no way an outsider would ever recommend WInn Solicitors

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    Winn Solicitors Limited

    Personal injury

    2 stars

    21/02/20 - Reviewed by Lesley

    ***BEWARE***
    I would not recommend this solicitor to anyone pursuing a Peronal Injury claim (none RTA related). I never met or spoke to anyone regarding the full extent of my accident or injuries. I had to contact them for updates and to find out how my case was progressing, then to receive a letter to advise they were closing my case without discussing the outcome with me or asking how I wished to proceed? Information they received from 3rd party was incorrect including my address. Very disappointing. Gave 2 stars for little work they did.

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    Winn Solicitors Limited

    Driving

    1 stars

    19/02/20 - Reviewed by Stackdown

    Took my perfectly drivable car (as stated in their engineers report) off the road for 5 weeks, why? Because they fraudulently extend their repair period to generate as much profit as possible via credit hire, these people are scum.

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    Winn Solicitors Limited

    Personal injury

    1 stars

    17/01/20 - Reviewed by fk

    AVOID! AVOID! AVOID! Alarm bells should ring for any company that asks you to review them after the initial consultation! I was in an accident in May, video evidence of the incident, open/shut case right? nope! constantly chasing for updates, rude customer services, case past from one person to the next. ask to speak to your case handler no calls back, no replies to your emails, almost felt I ran the case as I had to push them all the way for next steps to be taken. and to top it all off they went against my instructions and accepted an offer which I told them not to do.
    joke of a service, don't even entertain there sales team!

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    Winn Solicitors Limited

    Personal injury

    5 stars

    26/07/19 - Reviewed by Scott Heslop

    Perfect service, fast and I had a curtesy car within 3hours. They are free and I would recommend to anyone.

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    Winn Solicitors Limited

    Personal injury

    5 stars

    23/07/19 - Reviewed by Anonymous

    I heard about Winns on the radio, after being a passenger involved in a minor bump, Winns where amazing at getting me seen by a physiotherapist within the week and this really helped me with my road to recovery. Every time I spoke to someone at Winns they were all very friendly and knowledgeable which made me feel at ease.
    Istiaq my case handler was amazing at dealing with my claim and kept me very well informed with its progress and was always a pleasure to deal with explaining everything very clearly to me. Whilst on his holiday Amber another case handler looked after me and also kept me very well informed and was always very positive when talking to me.

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    Winn Solicitors Limited

    Personal injury

    5 stars

    15/03/19 - Reviewed by Keith barry

    Would recommend .very quick and keep you up to date.

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    Winn Solicitors Limited

    General Legal advice

    1 stars

    11/03/19 - Reviewed by Anonymous

    Very disappointed with the service received.
    Had a non fault accident and rather than claiming through my car insurance and a claim going on file I was advised by my father (who had used them before) to use Winns. Big mistake! All good at first untill my insurance company contacted me to say that a claim had been logged and my no claims bonus removed ?? I called Winns to be told that they must inform them and have, then went on to tell me they have nothing to do with how my insurance company use that info.
    This has cost me hundreds of pounds on my renewal and if i had gone through my insurance as a none fault it would have been cheaper and easier in the long run.
    This has caused me nothing but aggravation and headache so for those who think Winns first, you may want to rethink and stay with your insurance company

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    Winn Solicitors Limited

    General Legal advice

    5 stars

    23/05/18 - Reviewed by Anonymous

    I had an accident at work that was not my fault and decided to contact winns Solictors to enquire about compensation. My case was not by anymeans straight forward or easy to work out, it was a rather complicated matter.

    My case had taken a couple of years to come to conclusion because of the above mentioned that my case was not straight forward at all, infact it was rather complicated. Winns were there the entire time i had any questions, they were intouch with me immediatly if there were any additional details needed, and they are very helpful when i did not understand somthing.

    I was required to attend 3 medical appointments which Winns kindly took the time to arrange with my needs in mind. Over a long battle between myself - Winns and my previous employer I was notified that my case had been settled in my favour.

    Overall i am extremely happy with Winn Solicitors, each and every individual who handled my claim and the final outcome. I would certainly recommend Winns to others who have been involved in an accident which was not their fault.

    They are very hard working people that give you time and attention when its needed. Congratulations Winns Solicitors on winning my case and many thanks.

    Brian

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    Compiled from data from the Solicitors Regulation Authority website

    31/10/17

    Source: https://www.sra.org.uk/consumers/solicitor-check/638170.article?Decision=2017-10-31

    Outcome: Approval of employment (section 43)
    Outcome details

    This outcome was reached by SRA decision.

    Decision details



    Sweeney Miller LLP has been granted permission to employ Mr Tinkler as a residential conveyancing paralegal subject to the following conditions:



    Mr Tinkler's work must be directly supervised and reviewed on a daily basis by either Paul Miller or Mrs Vedhara. The manner of supervision must accord with that detailed by the firm in its application.

    If both Mr Miller and Mrs Vedhara are absent from the office for a whole day or more, then Mr Tinkler must not have access to any of the firm's offices and must not carry out any work.

    Mr Tinkler must only work in the conveyancing department of Sweeney Miller LLP. He may work at either the firm's head office in Sunderland or at its branch office in Newcastle Upon Tyne.

    Mr Tinkler will not supervise any member of staff.

    Mr Tinkler will not handle office or client money or be a signatory to the firm's client or office account.

    This approval is given on the basis of the job description outlined in the firm's application of 19 August 2017, and his role and responsibilities and the supervision arrangements provided by the firm. These may not be varied without the SRA's prior written approval.

    This approval and its conditions are reviewable at the discretion of the SRA.





    Reasons/basis

    On 22 August 2017, Liam Tinkler entered into a regulatory settlement agreement (RSA) with the SRA in relation to his conduct while employed as a legal clerk by Winn Solicitors Limited. In the RSA, Mr Tinkler admitted the following misconduct:



    He misled the Court by sending it a backdated letter which gave the impression that he had complied with the Court's deadline of 20 August 2015 when he had not.

    His conduct in this regard was dishonest and breached Principles 1, 2 and 6 of the SRA Principles 2011 and failed to achieve outcome 5.1 of the SRA Code of Conduct 2011.



    Mr Tinkler and the SRA agreed in the RSA that his conduct warranted the following:



    The making of an order pursuant to section 43(2) of the Solicitor's Act 1974. This order prevents Mr Tinkler from being involved in a legal practice in all of the ways mentioned in this section without the SRA's prior approval.

    A rebuke and a ?2,000 financial penalty.

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    Compiled from data from the Solicitors Regulation Authority website

    21/08/17

    Source: https://www.sra.org.uk/consumers/solicitor-check/638170.article?Decision=2017-10-31

    Outcome: Regulatory settlement agreement
    Outcome details

    This outcome was reached by SRA decision.

    Decision details



    Agreed outcome

    1.1. Liam David Tinkler was a legal clerk employed by Winn Solicitors Limited of Newcastle Upon Tyne (the Firm). Mr Tinkler agrees to the following outcome to the investigation of his conduct by the Solicitors Regulation Authority (SRA):



    (a) to the SRA making an order under section 43 of the Solicitors Act 1974 (a Section 43 Order) in relation to Mr Tinkler that, from the date of this agreement:



    (i) no solicitor shall employ or remunerate him in connection with his practice as a solicitor

    (ii) no employee of a solicitor shall employ or remunerate him in connection with the solicitor's practice

    (iii) no recognised body shall employ or remunerate him

    (iv) no manager or employee of a recognised body shall employ or remunerate him in connection with the business of that body

    (v) no recognised body or manager or employee of such a body shall permit him to be a manager of the body

    (vi) no recognised body or manager or employee of such a body shall permit him to have an interest in the body



    except in accordance with the SRA's prior permission.

    (b) he is rebuked

    (c) he is fined ?2,000

    (d) to the publication of this agreement

    (e) he will pay the costs of the investigation of ?600.





    Reasons/basis

    Summary of Facts

    2.1. Mr Tinkler was employed by the Firm from 5 November 2013.

    2.2. The Firm were instructed to pursue a claim for personal injuries. Mr Tinkler was the fee earner dealing with the matter. Proceedings were issued at Gateshead County Court.

    2.3. On 1 June 2015, the Court ordered that the claim be stayed until 3 September 2015 to allow the parties time to attempt to settle matters. The Court further ordered that on or before 20 August 2015 the Claimant must either notify them that the claim had been settled or request a further extension of the stay period.

    2.4. Mr Tinkler missed the Court's deadline of 20 August 2015. On 24 August 2015 he created and sent to the Court a letter backdated to 20 August 2015.

    2.5. Mr Tinkler's backdating of the letter to the Court was discovered when the file was transferred to another fee earner on 2 November 2016. The firm investigated the matter. Mr Tinkler accepted he had backdated a letter to the Court and he was dismissed by the firm on 17 November 2016.

    2.6. The firm reported the matter to the SRA on 20 December 2016.

    Admissions

    3.1. Mr Tinkler makes the following admissions which the SRA accepts:



    (a) He misled the Court by sending them a backdated letter which gave the impression he had complied with the deadline contained in the Court Order of 4 June 2015 when he had not. By doing so, he:



    (i) breached Principles 1, 2 and 6 of the SRA Principles 2011; and

    (ii) failed to comply with Outcome 5.1 of the SRA Code of Conduct 2011.



    (b) That by creating and sending the backdated letter to the Court he was dishonest.

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    Winn Solicitors Limited

    Personal injury

    1 stars

    21/04/17 - Reviewed by Lindsell Hutchinson

    Only gave 1 star as 0 is not available

    Incompatant from start to the finish 4and a half later.
    Communications are almost none existing ,reception staff taking phone calls are rude and have no people skills!
    I have been made to feel like I was fighting winns instead of them working and fighting for me!
    They have made a already disstressful time in my life so much worse. ...all they care about is collecting their fees

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    Winn Solicitors Limited

    Personal injury

    5 stars

    09/01/14 - Reviewed by Miss Carroll

    Thank-you to all the staff involved. I didn’t realise how easy the process was going to be.

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    Winn Solicitors Limited

    Personal injury

    5 stars

    20/12/13 - Reviewed by Mrs Hall

    The service I received from start to finish was of a high standard and made it so easy for me. Thank-you.

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    Winn Solicitors Limited

    Personal injury

    5 stars

    19/12/13 - Reviewed by Miss Lucas

    Thank you very much for your service, I would highly recommend

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    Winn Solicitors Limited

    Personal injury

    5 stars

    10/12/13 - Reviewed by Ms Farrar-Herd

    Excellent Service

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    Winn Solicitors Limited

    Personal injury

    5 stars

    09/12/13 - Reviewed by Mrs Morley

    Very good service, friendly and understanding people to deal with. Great service. Thank-you

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    Winn Solicitors Limited

    Personal injury

    4 stars

    06/12/13 - Reviewed by Mr Lillywhite

    A big thank-you to you all

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    Winn Solicitors Limited

    Personal injury

    5 stars

    05/12/13 - Reviewed by Mrs Wilkinson

    Excellent service. I would definitely consider you for any future legal matters. Many Thanks

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    Winn Solicitors Limited

    Personal injury

    5 stars

    03/12/13 - Reviewed by Miss Rollins

    Spoke to friendly people every time contacted, which makes a big difference

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    Winn Solicitors Limited

    General Legal advice

    4 stars

    02/12/13 - Reviewed by Miss Wilkinson

    Very pleased with the company full stop

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    Winn Solicitors Limited

    Personal injury

    4 stars

    29/11/13 - Reviewed by Mr Alford

    I am very happy, Thank-you

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    Winn Solicitors Limited

    Personal injury

    4 stars

    28/11/13 - Reviewed by Mrs Olanrewaju

    The text messages were very informative and supportive

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    Winn Solicitors Limited

    Personal injury

    5 stars

    28/11/13 - Reviewed by Mrs Khawaja

    I am happy and satisfied with the level of help and advice, also the speed with the completion of my case

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    Winn Solicitors Limited

    Personal injury

    5 stars

    27/11/13 - Reviewed by Mr Coombes

    Friendly but professional service from the first phone call through to the cheque landing on my doormat. Thank-you so much

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    Winn Solicitors Limited

    Personal injury

    5 stars

    27/11/13 - Reviewed by Miss Newton

    Thank-you to everyone I came into contact with, everything was handled quickly, effectively and by competent staff

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    Winn Solicitors Limited

    Personal injury

    4 stars

    26/11/13 - Reviewed by Mrs Bennett

    Very nice helpful staff, Thank-you Winns

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    Winn Solicitors Limited

    Personal injury

    5 stars

    21/11/13 - Reviewed by Miss Hoverd

    Thank you very much to everyone that helped. It was quick and easy

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    Winn Solicitors Limited

    Personal injury

    5 stars

    11/11/13 - Reviewed by Mrs K Addison

    I contacted winns immediately after my accident, I was quickly passed onto an adviser called tom he made me feel so relaxed and was sympathetic about the experience I had just had! Overall an excellent adviser who made me feel fully informed and taken care of

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    Winn Solicitors Limited

    Personal injury

    5 stars

    08/11/13 - Reviewed by Mr L Mills

    The information was clear and easy to understand.

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    Winn Solicitors Limited

    Personal injury

    5 stars

    07/11/13 - Reviewed by Mrs H Gibson

    I was really impressed with the service from wins. They dealt with my problem very quickly.

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    Winn Solicitors Limited

    Personal injury

    5 stars

    04/11/13 - Reviewed by Miss L Kirkup

    I highly recommend winns, they really do know what they are doing and made a hard situation so easy to deal with. I was worried at first as i didn't know what to expect, but they made me feel at ease with the whole situation.

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    Winn Solicitors Limited

    Personal injury

    5 stars

    04/11/13 - Reviewed by Miss C Goode

    Friendly and helpful staff who made me feel at ease- would recommend to anyone!

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    Winn Solicitors Limited

    Personal injury

    3 stars

    16/08/13 - Reviewed by Mrs Haygrath

    My previous opinion has been radically altered as I have always been sceptical of whiplash claimants. Winns treated me with respect and a non judgemental attitude, the process was uncomplicated for me. Thank you.

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    Winn Solicitors Limited

    General Legal advice

    4 stars

    15/08/13 - Reviewed by Ms Sherlock

    I am very thankful to Mr Richardson, he made sure everything was settled in the correct manner and I would strongly recommend him to anyone. Thank-you once again, I am amazingly over whelmed with your service.

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    Winn Solicitors Limited

    General Legal advice

    5 stars

    15/08/13 - Reviewed by Mr Prior

    The standard was such that it does not need improvement!

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    Winn Solicitors Limited

    General Legal advice

    4 stars

    14/08/13 - Reviewed by Miss Munster

    I was very happy with the communication I had with Holly throughout my claim and I would very much recommend her to friends and family.

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    Winn Solicitors Limited

    Personal injury

    5 stars

    14/08/13 - Reviewed by Mrs Henderson

    All my worries and anxieties following my car being crashed into, were erased when I spoke to Winn Solicitors. Reassured and supported through every step of the case.

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    Winn Solicitors Limited

    General Legal advice

    5 stars

    10/07/13 - Reviewed by Mr Parker

    I would like to thank you for your excellent service throughout my claim

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    Winn Solicitors Limited

    General Legal advice

    5 stars

    21/06/13 - Reviewed by Mrs Dixon

    Always easy to reach and great to deal with

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    Winn Solicitors Limited

    General Legal advice

    5 stars

    21/06/13 - Reviewed by Mrs Rasul

    I am very happy with the service and outcome, as you have dealt with the matter swiftly.

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    Winn Solicitors Limited

    General Legal advice

    4 stars

    21/06/13 - Reviewed by Mr Chestnutt

    Service was excellent

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    Winn Solicitors Limited

    General Legal advice

    4 stars

    14/06/13 - Reviewed by Mrs Sharpe

    ‘The treatment I received from the Physiotherapist was excellent, highly recommend them.’

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    Winn Solicitors Limited

    General Legal advice

    5 stars

    14/06/13 - Reviewed by Mrs Walker

    ‘Very happy with the way my case was dealt. Thank-you.’

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    Winn Solicitors Limited

    General Legal advice

    4 stars

    14/06/13 - Reviewed by Mrs Morrison

    ‘I was really happy with the quality of service and communication that I received throughout the whole claim.’

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    Winn Solicitors Limited

    General Legal advice

    5 stars

    14/06/13 - Reviewed by Mr Mundy

    ‘I was very happy with the service I received from Winns. I don’t feel there is anything to improve.’

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    Winn Solicitors Limited

    Personal injury

    5 stars

    26/03/13 - Reviewed by Mr Singh

    Service was outstanding

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    Winn Solicitors Limited

    Driving

    4 stars

    26/03/13 - Reviewed by Mrs Wilkinson

    Overall I had a very quick service, staff were always very helpful and had time to listen and answer any question that arose. I’d recommend Winns to anybody.

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    Winn Solicitors Limited

    Personal injury

    5 stars

    26/03/13 - Reviewed by Mrs Pritchard

    The service I received was both highly professional and friendly, which helped enormously during a very stressful period.

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    Winn Solicitors Limited

    Driving

    5 stars

    12/03/13 - Reviewed by Mr Mamdani

    Andrew and staff have been ‘very professional’ ‘helpful’ and ‘very friendly’ through all the claim process of my car accident, thank-you.

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    Winn Solicitors Limited

    Personal injury

    4 stars

    12/03/13 - Reviewed by Mr Douglas

    Just very happy with the service provided and that I was kept informed from day one.

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    Winn Solicitors Limited

    Personal injury

    4 stars

    12/03/13 - Reviewed by Mrs Doorey

    I am extremely satisfied with your services. The physiotherapy service was excellent. Any queries were quickly dealt with.

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    Winn Solicitors Limited

    Driving

    2 stars

    22/11/12 - Reviewed by Anonymous

    very stressful and time consuming would not use again.

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    Winn Solicitors Limited

    Driving

    3 stars

    31/08/12 - Reviewed by Mrs D Davison

    Couldn’t fault anything. Thank-you very much.

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    Winn Solicitors Limited

    Driving

    4 stars

    31/08/12 - Reviewed by Mrs A Arcus

    My claim was dealt with efficiently and I would not hesitate to use Winns in the future.

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    Winn Solicitors Limited

    Driving

    5 stars

    31/08/12 - Reviewed by Ms M Hartnack

    I will definitely recommend Winns, excellent service received. Communication between Winns and myself was excellent and was very fast and efficient.

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    Winn Solicitors Limited

    Driving

    4 stars

    31/08/12 - Reviewed by Ms S Johnstone

    I thought I was kept well informed and you were extremely fast. Thank-you.

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    Winn Solicitors Limited

    Driving

    3 stars

    31/08/12 - Reviewed by Mr M Dobinson

    Very fast and efficient service.

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    Winn Solicitors Limited

    Driving

    4 stars

    31/08/12 - Reviewed by Ms L Cooper

    I am extremely please with the service I received from your company, very satisfied.

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    Winn Solicitors Limited

    Driving

    4 stars

    31/08/12 - Reviewed by Mr R Stansfield

    Could not fault your work, excellent. Thank-you.

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    Winn Solicitors Limited

    Driving

    1 stars

    21/01/12 - Reviewed by Mr R Taylor

    A complete waste of time and effort from start to finish
    Didn't take information into account and eventually said the case had become too complicated, after 7 months
    Our own insurance company then dealt with the case successfully in a couple of weeks
    So why bother with these unprofessional idiots ?
    Would definitely NOT RECOMMEND phoning these at all !!!

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    Winn Solicitors Limited

    General Legal advice

    1 stars

    30/11/10 - Reviewed by Stoker

    An endless catalogue of mistakes, misleading information, missed or over looked correspondence from the other parties not to mention over 17 months lost through what is undoubtedly lack of experience by the appointed Solicitor in dealing with a simple RTA claim.
    After all this time I find my self £3,500 out of pocket and the case is too be handed over to the NIB which at best a positive result will be doubtful.
    I am now considering taking this to the legal service ombudsman

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