104 reviews (4/5) and information for Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal, St.Leonards-On-Sea

Home > UK Solicitor > St.Leonards-On-Sea > Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

Add review

4.0 stars average for Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal from 104 reviews  
104 Review(s)

3 review(s) removed
Why are reviews removed?


How to find us

Windmill Road , St.Leonards-On-Sea, East Sussex, TN38 9BY



Are you this solicitor?    
Contact us to take control of your listing or to request any edits to your information

16006 page views

All content on solicitor.info is viewed and used at your own risk and we do not warrant the accuracy or reliability of any of the information.


Reviews

4.0 stars average for Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal from 104 reviews

Based on 104 review(s)

Add review

Legal services at this branch



      Add review

      Filter Reviews

       


      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      4 stars

      16/11/19 - Reviewed by Ali G-P

      Both bought and sold a property- I was grateful for the help and patience of both Rebecca Hunt & Tia Forde. It was a long process but they always responded to y questions and explained things well. It was helpful to be able to transfer documents online - there were a lot of them!
      I would recommend both highly.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      12/11/19 - Reviewed by Rosie Ormond

      Excellent service was advised well throughout. Charges were as expected. Definitely recommend.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      09/11/19 - Reviewed by Rance allen

      The service was first class.
      I found Christine keeble to be very efficient and reliable .
      I wouldn't have any hesitation in recommending her services.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      08/11/19 - Reviewed by Steven Griffiths

      We had an excellent service from Conveyancing Direct. Sarah Keeble was our advisor and she was absolutely outstanding; very quick and efficient in dealing with any and all queries, chasing other parties, always answering the phone and email no matter the question. We were in quite a large chain and from our experience dealing with other conveyancers within the chain it was clear Sarah and this firm were second to none. I would have no hesitation using them again or recommending their services.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      22/10/19 - Reviewed by Anonymous

      Vicky Neesam and her team were amazing. it was a speedy and efficient service and I was updated the whole time. Would recommend to anyone looking to sell or buy a property.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      15/10/19 - Reviewed by Anonymous

      Despite other reviews I found this company to be excellent.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      09/10/19 - Reviewed by Joe

      Terrible service. Has taken 7 months to move house, no communication during any of the process. Excuse after excuse after excuse. Information I sent over was left for weeks before passed on to the relevant parties and to top it off I was given a bill at 2pm, that was a lot more than originally quoted and told if i want to exchange that day in needed to be paid by 4pm.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      06/09/17 - Reviewed by James

      Truly stunning

      Was this review helpful?  
      Thumbs up 1   Thumbs down 3

      Respond   Report abuse

      07/09/17 - Response by JJWiroth

      Have you noticed how similar all the positive reviews are .Everyone mentions the name of the person and use the same sort of language . All 5 stars in a row.

      Respond   Report abuse

      07/09/17 - Response by James

      Hmmmm Indeed

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      06/09/17 - Reviewed by JJWiroth

      These guys are just a bunch of liars . They will say anything to blame other people for their own delay . After 3 months of waiting as a seller I am standing in the position with keys(empty house) in my hand and my (real) solicitor with contract in his hand from last 1 month and these guys are making one excuse after another . No objections , disputes received so far and they have received all the searches . Just need to a give us a date of exchange and all done . By the end of this week I will pull out and put the house back in the market . Next buyers just have to prove that this lot is not representing them .

      Was this review helpful?  
      Thumbs up 4   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      05/09/17 - Reviewed by Anonymous

      Completely agree with all of the other recent negative reviews. We have also been waiting for a straightforward remortgage to complete for over 2 months. No communication, dozens of phone calls made and emails sent without response, no escalation route and additional mortgage payments into the thousands as a result of this company's inability to obtain a redemption statement. Final straw today when they requested a redemption statement for the umpteenth time but not on headed paper - the exact same thing they failed to do over a month ago. Total ineptitude - avoid at all costs!

      Was this review helpful?  
      Thumbs up 2   Thumbs down 1

      Respond   Report abuse

      25/09/17 - Response by Another Angry customer

      They are beyond belief !!! Whoever new is considering CDPLL, please please please stay away !!!

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      04/09/17 - Reviewed by Angry Man

      Never had such a bad conveyancing experience.in over 30 years of moving house
      Unnecessary stress as a result of this company which was allocated by LMS on behalf of my mortgage provider.
      Would rather pay more for my mortgage than use this comnpany

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      General Legal advice

      1 stars

      03/09/17 - Reviewed by Lisa

      Horrendous. As a result of their horrendous delays (which they accepted were their fault) our mortgage was delayed 2 months, from the end of Nov until the end of Jan - costing us £400 in extra interest paid alone, nevermind the excessive calls and time spent chasing. I complained, they accepted fault and offered £160. I explained this wasn't really acceptable as did not even cover the loss of interest and they said no further offer would be made. I went to the legal ombudsman, and Conveyancing Direct then said as.I was not their client (remortgage through Nationwide so technically Conveyancing Direct were appointed by Nationwide) they wouldn't compensate, even though accepting it was their fault. Absolute joke. Thank you for ruining Christmas though through a) the stress and b) loss of money.

      Was this review helpful?  
      Thumbs up 3   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      29/08/17 - Reviewed by Anonymous

      I can give no rating as awful service, pace of a snail comes to mind !

      Was this review helpful?  
      Thumbs up 2   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      21/08/17 - Reviewed by Vicky White

      We have been dealing with conveyancing direct for a nationwide remortgage and I'm lost for words on how poor the service has been. Calls are fielded and you can never speak to the case handler as either at lunch or in a very long meeting. Our mortgage switchover is now 2 months overdue and we have been informed today conveyancing direct will take another 10 days to review the file. Awful- avoid this firm. If there were minus stars they'd definitely get them!!

      Was this review helpful?  
      Thumbs up 2   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      01/08/17 - Reviewed by Simon

      Your customer service is appalling. as try to get any information from your call centre is terrible. The case handler was slow on responding and then went on holiday with out handing over. I was told The mortgage company stated that the money had to be transferred to my solicitors account on the day of completion to be able to complete on that day. When I rang up on the day of completion I was informed that the money would be in their account by 17:30. I explained that if the money was not in my account by 15:30 we could not complete that day putting me in breach of my mortgage (the money was in my solicitors account for 16:15). Your company had the money on Friday so why was there a problem? I don't think you ever meet your 24 hour ring back target and if I was told that a mythical manager would ring me back one more time I would have screamed. There seems to be no body in your organisation that takes responsibility and deals with a problem.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      16/07/17 - Reviewed by Peter Boyden

      We have been very pleased with the efficient and helpful way in which Daniel and his team have acted for us in the sale of our property. They kept in touch with us throughout the process so that we always knew what was happening, and explained exactly what we had to do or to provide at each step along the way. We would strongly recommend their service to anyone looking for a conveyancing firm..

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      07/07/17 - Reviewed by Penelope

      I was very happy with the service from Conveyancing Direct on the sale of my property. Rebecca who dealt with the case was efficient and helpful, and the whole process was completed very smoothly.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      15/06/17 - Reviewed by Ann Evans

      I appreciate efficiency And professionalism, which is exactly what I had from Samantha. She is a credit to the company . I am also going to ask Samantha to assist us with writing our will when we get around to it in the next few weeks.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      14/06/17 - Reviewed by C & R Cole

      We would definitely recommend the services to friends and family. From the initial contact right to the end, Jennie was thorough and made us feel confident that everything was being done. We thought it might be a long and complicated process, but it was the exact opposite. Thank you for making the process of buying our house outright a pleasant and stress free one.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 3

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      06/06/17 - Reviewed by Peter hember

      This company are acting on behave of the buyers of our house and I have never come across a company that is so incompetent of dealing collecting and processing information. They can't communicate properly as never answer calls or emails from our solicitors. The trouble is they are a call centre with call centre employees who aren't solicitors and spend less than an hour a day on there cases. You don't even get what you pay for, cheap does mean a cheap service

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      02/06/17 - Reviewed by Kelly-anne & Lee

      A big thank you for all of your efforts in helping us get our house. You were always easy to get in touch with and answer any queries we had and for that we our very grateful. We have finally moved in and we absolutely love it.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 3

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      15/03/17 - Reviewed by Anonymous

      Shocking, they sat on a mortgage, financial statements were incorrect, didn't file with land registry. Service is fronted by LMS on behalf of the mortgage company who chose this conveyancing company and they are just as bad. Found out they use junior staffing going through training who don't return calls. Apparently you can write to the CEO with your complaints, he choses to ignore emails. Ended up going to the law society with my complaint. Avoid and go somewhere else.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      15/03/17 - Reviewed by Anonymous

      First time using legal services recommended by the estate agent, having used my own choices in the past. Fees charged appeared to be reasonable and covered all our needs.
      I have to say that the solicitor (Jo Filler), associated with our property transactions was excellent. She was very proactive, responded to phone calls and emails very quickly, handled the whole experience in a very professional and speedy manner. When it came to completion the funds were moved extremely quickly.
      Well done Jo. Would I use again, absolutely.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      13/03/17 - Reviewed by Anonymous

      Appalling and woeful. Have sat on a simple remortgage case for 6 weeks and still not even requested funds from the new lender. Deny receipt of documents sent by post . Fax line never answered. Long waits for phone to be answered and never able to get through to anyone that can make a decision. Not a single phone call or email ever replied to in 6 weeks. Never received such poor service from any Solicitor or Conveyancing firm in 20 years of property investing. This lot are a complete shower and an embarrassment to the profession. Don't even know the difference between a commercial lian and a residential mortgage. To add insult to injury they maintain an arrogance that they are the professionals and you the client are clearly ignorant. AVOID AVOID AVOID

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      23/02/17 - Reviewed by Chris

      I have never had such a bad experience with a property lawyer. Used Conveyancing Direct to extend a lease which is a bit of paper signed by the leaseholder and the freeholder. Took 10 months!!! And throughout, Conveyancing Direct were absolutely rubbish. Terrible service. Will never respond to calls. Never provides updates. I ended up checking everthing they did and frequently found they were lying for the reasons for delays. An awful company and I urge people to steer clear!!

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      21/02/17 - Reviewed by Harper

      I just wanted to put on record how pleased we have been with the service provided by Chris and Torryn during the sale of our property. The both of them have been very good in keeping us up to date and in explaining things to us clearly.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      18/05/17 - Response by Steve

      Well they say there is always one! Seems your it. You must be this year's Burton on Trent satisfied customer ignorant people don't respond hold up transactions and blatantly lie about not receiving information one word (well two) ASSHOLES!

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      18/02/17 - Reviewed by John

      Our experience using Convenancing Direct for a relatively straightforward, no chain, cash purchase of a property was appalling. It is impossible to get answers, no responses to emails, no return of phone calls. Documents supplied were lost and had to be resubmitted. The property agent was told we had signed the contract when we had not even seen the contract. Our deposit was temporarily 'lost' by their accounts department. Obtaining a closing statement was impossible. On the day of completion, we received an email to say they had miscalculated the funds received and needed more money. Do not trust this company with your money or your purchase! Also our final bill contained 700 of charges that were not in the original quote. We should report them.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      15/02/17 - Reviewed by Mr and Mrs Southin

      I cannot speak highly enough of Victoria’s dealings with us and in this day and age, it is very satisfying to write to you and pass on my congratulations for the service provided to us. This is the second occasion that I have used your company and each time the service level as been extremely high. One again please pass on my thanks to Victoria and I would have no hesitation in recommending your company to friends and relatives

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      13/02/17 - Reviewed by Christine

      I would highly recommend this firm . They were efficient and communication was excellent . Considering how good the overall service was , the fee was pretty reasonable !

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      02/02/17 - Reviewed by Rowena R

      I have used Conveyancing Direct many times because of the excellent service I have received. They seem to make the process straight forward where others do not, and they take the time to communicate what is happening in that process. If I have a query I can call them and speak to the person in charge of my house sale/sell. It might not seem like much but it stops the stress, everyone knows where they are. You're not sat at home wondering what is taking so long. They are excellent every time I use them. I will never use anyone else.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      01/02/17 - Reviewed by Mr Spencer and Miss Batcock

      Thank you very much for your diligent work and efforts to make the process as smooth as possible

      Was this review helpful?  
      Thumbs up 0   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      General Legal advice

      1 stars

      30/01/17 - Reviewed by Anonymous

      Very poor service, no communication at all from the law firm and seems like the case handler at law firm does not have a clue of the job she is doing. on 25/10/16 (three months go), I asked for completion on 3/1/17 and apart from usual excuses as waiting for replies still not completed even when it is close to two weeks over what completion date asked for. With the current situation, I am paying higher interest on my existing mortgage and law firm does not seem to care at all. I believe they should be paying me back the extra interest I paid because of non competent staff and also should compensate me for my stress

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      General Legal advice

      1 stars

      29/01/17 - Reviewed by Anonymous

      very shocking company. Had issues with their level of competence on two remortgages. I did not have a choice due to the mortgage company using them but they use trainee solicitors, they don't respond to communications, their updates are poor and they are slow to respond. I am not concerned that they have not completed my remortgages properly.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      27/01/17 - Reviewed by Knight

      Absolutely useless that's all I can say . This has gone on since 2nd November and no reply to telephone calls or emails. Would never use them again, they were not my choice but offered by the mortgage company. Will be sending official complaint to my mortgage company and the Council for Licensed Conveyancers.

      Was this review helpful?  
      Thumbs up 2   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      17/01/17 - Reviewed by Amanda Pitt

      Thankyou all for a speedy service and all your help, would gladly recomment.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      General Legal advice

      1 stars

      17/01/17 - Reviewed by Anonymous

      I have never seen a customer service from a company so appalling, let alone from a solicitor firm. My warning is to NOT USE THIS SOLICITOR for any transactions.

      The lack of communication, just to acknowledge, is astounding. If you wish to transact on a purchase or remortgage do not waste your time or money and find another solicitor elsewhere.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      General Legal advice

      1 stars

      13/01/17 - Reviewed by james

      In line with all other recent comments - all documents were returned by me and I had no contact from them for over a month. Phone calls were ignored and even contacting my bank resulted in no response. If they have problems they should at least explain what is going on the solictor's regulation authority should take action about this firm.

      Was this review helpful?  
      Thumbs up 2   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      12/01/17 - Reviewed by Alex

      This is the most incompetent COMPANY in ANY industry I have ever dealt with. They are a joke, after 8 solid days of trying to call them on the phone they STILL haven't answered the phone. The email inbox they have provided is full and I can't get hold of anybody to answer a single question. I still don't even know who my solicitor is. It is beyond ridiculous.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      09/01/17 - Reviewed by Andrew Wiersma

      One star is simply too much for these useless fucks! They've held up my re-mortgage by 2 and a half months and are now sitting on my money even though we have completed! You can't contact them, you're on hold for 30 minutes and then speak to some school leaver when you do get through! They should not be allowed to practice law!

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      11/01/17 - Response by Anonymous

      You can contact them on 01424464900

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      07/01/17 - Reviewed by Peter Matthews

      Awful!!
      Worst solicitors, on every level, that I have dealt with in 40 years.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      06/01/17 - Reviewed by Bill

      Total waste of time. Never return calls, never give updates. Impossible to contact

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      General Legal advice

      1 stars

      05/01/17 - Reviewed by Mr Frustrated

      Awful as they 1) are next to impossible to contact 2) promise call backs that never happen 3) delay communication 4) withhold vital information 5) ignore instructions.

      Seriously, they are so bad that I will not use any mortgage company that subcontracts to them in the future.

      Was this review helpful?  
      Thumbs up 2   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      03/01/17 - Reviewed by Anonymous

      Absolutely useless, my re-mortgage has been held up months because of them. they very rarely answer a phone, it has been weeks since my last call and im still waiting for them to call me back.

      Was this review helpful?  
      Thumbs up 2   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      23/12/16 - Reviewed by Stuart Taylor

      If I could give less than 1 star then I gladly would. Conveyancing Direct were appointed by Nationwide to handle our remortgage in early October 2016. We had a few problems initially with payslips and Nationwide which delayed us a little. Eventually our mortgage offer was recieved on the 8th December 2016. Had to chase CD every day. 90% off the time they don't answer the phone so had to chase through LMS. They eventually acknowledged reciept of offer but stated they got it 16th December?!! When I queried that they said it was a revised offer, thats news to me! They asked Leeds BS via email for redemption statement 21/12/16 so I rang Leeds for time frame and was told (And emailed a copy of statement) within 24 hours. CD STILL claim they don't have it and besides that they have reached the limit for completing remortgages this month????????? Now we are left on the SVR at Leeds till they can be bothered to do any work. Worst customer service ever, no compassion, no desire to help. Just read from a script to fob you off. Don't be taken for a ride by these people!

      Was this review helpful?  
      Thumbs up 2   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      General Legal advice

      1 stars

      23/11/16 - Reviewed by Anonymous

      The worst firm ever my file has been sitting unallocated for a month despite my returned questionnaire and a mortgage offer being on file. The managers do not care in the Cardiff office and the case handlers are not qualified solicitors and do not know how to help. I spoke to a supervisor named Rebecca she is false, patronising and useless

      Was this review helpful?  
      Thumbs up 2   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      04/11/16 - Reviewed by G Starr

      please accept my thanks for all your hard work, we will be recommending you to friends and family

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      20/10/16 - Reviewed by Anonymous

      Incredibly responsive and pro-active firm which provided relevant and focused advice throughout. Fees were acceptable and value-for-money given excellent levels of service. Would recommend to others who are seeking a pro-active and efficient firm of solicitors to complete on a property transaction.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      19/10/16 - Reviewed by Christopher K

      I received a very speedy and effective service from Conveyancing Direct, I was kept informed all the time, any difficulties or issues I needed clarity on were dealt with in pleasing and willing manner.

      I will recommend Conveyancing Direct as the service was impeccable.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      10/10/16 - Reviewed by LJW

      Excellent service provided by Josephine and Barrie. All emails and phone call queries were turned around within a day and they kept me constantly updated when we hit some issues or disputes.

      I would thoroughly recommend and use again.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      26/09/16 - Reviewed by Mr & Mrs Belkhodja

      Thank you so much for everything you have done for us. It is such a big day in our life and you made it happen.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      26/07/16 - Reviewed by Mr Solinski & Miss Midzio

      Thank you for all your assistance, we are very happy with the service we received from Conveyancing Direct.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      20/07/16 - Reviewed by S Hussain

      Firstly,I would like to say a big thank you to Amanda and Harjinder for taking us through the process of purchasing our property from start to finish, it has been greatly appreciated.

      Trying to look for a house can be a daunting experience and with us being first time buyers it felt as though we were taking a big jump in the ocean, not knowing what to expect at each stage It seemed like a very hard task ahead.
      However, now having been through the process I can honestly say that I don't think I would have got through it without the support I received from Amanda and Harjinder at Conveyancing Direct. Having no experience or knowledge of the housing market we entered into it with quite a bit of apprehension not knowing what to expect, but it was a necessary step in our lives. As it was our first time we wanted to use the services of a very experienced firm with whom we would feel safe and looked after. I can definitely say that with Conveyancing Direct we were looked after and we're in good hands. When it is your first time doing anything you always think about so many questions and what ifs,all I can say to anyone in the same position or considering buying your first property is too never think that a certain question may sound silly, if you are in doubt or want clarity over any part of the process my advice would be to just ask. Never think any question is silly because it isn't if you have a concern get it addressed too. I too had many a questions which I thought were silly in mind were dealt with the highest of respect and appreciation throughout the whole process.

      For us the process took some extra time than anticipated, but irrespective of this delay I can say that we have been guided throughout the process with a great deal of respect and it has been immensely appreciated. To anyone considering using the services of Conveyancing Direct I would say to you is that don't think twice about it , you will definitely be in good hands.

      Once again a big thank you to the professionals involved in our buying process , you have been most helpful and supportive to us and your efforts have. been hugely appreciated.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      15/07/16 - Reviewed by Helen and Gary Francis

      Gavin Samra was highly professional and understanding in a stressful situation. It was good that we felt free to talk to Gavin about our concerns, however small, and always got a prompt and very polite response, even though I am sure he was extremely busy. A good team.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      13/07/16 - Reviewed by Anon

      Thank you for all your timely advice and guidance which ensured that the sale was completed in line with the purchasers very challenging timescales

      Was this review helpful?  
      Thumbs up 1   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      12/07/16 - Reviewed by Mike Crowston

      I am impressed with the service I received from Chris Dillon and Torryn Kersey, they have been courteous, prompt and thoroughly professional in their delivery. Efficient: when they said they would ring first thing in the morning (on 2 occasions) they rang me at 0900hrs and my wife at 0905hrs. That was impressive!!!

      Was this review helpful?  
      Thumbs up 0   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      07/06/16 - Reviewed by Miss Havers

      I just wanted to say a big thank you for all your help during this process. Caroline's good communication and quick responses made buying my first house a lot easier! The same goes for your colleagues in your absence too

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      10/05/16 - Reviewed by A Cotterill

      Solicitor was always quick at replying and was always the same day. I have never experienced such a quick service as solicitors I've used have always been slow. I would use again.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      15/04/16 - Reviewed by Jack Powles

      They worked to very tight timescales and managed to complete my purchase before the Stamp Duty deadline ... would recommend to friends and family.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      15/04/16 - Reviewed by Jack Powles

      They worked to very tight timescales and managed to complete my purchase before the Stamp Duty deadline ... would recommend to friends and family.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      23/03/16 - Reviewed by Vicki & Michael Goodwin

      We love our new home and we have settled in already. Conveyancing Direct did their best to allow the move to go smoothly and through as quickly as possible. Their friendly and approachable manner is what has helped us through a stressful time and I would definitely recommend them to my friends or family.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      02/03/16 - Reviewed by Mr Graves

      May I offer my thanks to the Conveyancing Direct team for all their hard work and tolerance in fielding our many emails and phone calls. We would certainly use their services again.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      29/02/16 - Reviewed by Anonymous

      Dont waste your time and money with Conveyancing Direct. We have struggled to get a clear picture of where we are within the process of buying / selling our house. We had contradicting updates from what our agents were getting, and there always seems to be one last thing. We agreed teh sale of house in Oct 15 and we have still not completed. DO NOT USE Conveyaning Direct.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      10/05/16 - Response by Michelle Tytherleigh - Operations Manager

      Dear sir/madam,

      Thank you for taking the time to leave a review. I am sorry to hear that a lack of communication around your transaction was disappointing. I am unable to identify your transaction from the details given so I would look forward to speaking to you further about your experience on 01424 464900.

      Kind regards,
      Michelle Tytherleigh, Operations Manager

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      10/02/16 - Reviewed by Anonymous

      Thank you Conveyancing Direct for adhering to our deadline and being able to meet our tight schedule!

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      25/01/16 - Reviewed by G Childs

      Skipton and Conveyancing Direct have been truly outstanding. My circumstances were complicated with a messy separation that already involved solicitors and a battle that had been going on for two years.

      My confidence had been previously shattered as another lender jeopardised the first attempt to buy my ex-partner out of the property. To say I was apprehensive about trying to re-mortgage again was an understatement!! However, I shouldn’t have worried as I didn’t have to worry about anything throughout the whole process. The process was clearly set out in writing at the beginning and I was consistently kept up to date.

      The whole process was also completed really swiftly too, even with added complications from my ex-partner in the middle.

      It truly was a five-star service that I received and couldn’t have asked for anything more. I have recommended Skipton and Conveyancing Direct already to a number of my friends and family as I cannot fault them, which is so rare these days.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      22/01/16 - Reviewed by Anonymous

      Conveyancing Direct were so helpful, I’ve recommended them to all my colleagues and friends. It’s really refreshing in the house buying process to find someone who responds so promptly and doesn’t make things over complicated.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      20/01/16 - Reviewed by Anon

      We appreciated the guidance and patience of Conveyancing Direct during the time of conveyancing

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      18/01/16 - Reviewed by Miss TA Hayfield

      Conveyancing Direct showed persistence & professional adherence to detail throughout the sale process. Should the opportunity arise in the future I would have no hesitation in recommending Conveyancing Direct.”

      Was this review helpful?  
      Thumbs up 0   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      14/01/16 - Reviewed by Mr and Mrs Badcock

      I have to say I am so impressed with what Conveyancing Direct have done for us. For putting up with my moans and groans and professionalism throughout.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      13/01/16 - Reviewed by Anonymous

      Conveyancing Direct did an amazing job for us

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      13/01/16 - Reviewed by Anonymous

      Conveyancing Direct made the process pain free and acted quickly for a straightforward sale

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      13/01/16 - Reviewed by Mr Miles

      Thank you to conveyancing direct for their help ,patience and understanding during our sale, it was very much appreciated.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      11/01/16 - Reviewed by Anonymous

      Terrible service! Do not use!

      I had my offer on a property accepted on 29th September 2015, I was pressurised into using Conveyancing Direct Property Lawyers through Connels Estate Agents as they basically offered me £1000.00 discount off the legal fee's which the vendor would be paying. At the time I thought this would be a good idea as myself and the vendor would be using the same solicitors which would help speed up the process.

      The chain was relatively small as the was only three house involved, the vendor of the house I am purchasing was moving into rented accommodation so this really should of been the easiest transaction.

      I paid for the searched to be completed at the start of October, I had these back at the end of November in which some had been dated 24th November so basically the solicitor had sat on these for 4-8 weeks. At this point I was receiving a lot of pressure from the lower chain threatening to walk away and I was in a position where I was forced to move out or the sale of my property was going to fall through. I moved out on the 17th December and had to put all my things into storage, as well as removal costs I am also payment monthly costs to store my belongings. Absolute joke when all this is down to the solicitors!

      The solicitor told me that they were awaiting answers back from search questions, if the searches would of been completed when I paid them then there would not of been any issues as the questions would of been answered. Answers to the questions were received on 18th December and I was told they would be reviewed on 21st December.

      I had communication again with the solicitor on 30th December and they stated that they would be ready to complete on the 8th January, this didn't happen as they were awaiting for a response back from my bank regarding releasing the funds, finally on Monday 10th they told me that they had a response back from the bank and it was nearly ready to go, they now said that the answers they received for the searches were not sufficient and they have to ask more questions, so again they have sat on this since 18th December and now I am in the waiting process again, if the answers were not sufficient they should of replied back on the review date of 21st December.

      As of today - 11th January 2016 I am still waiting for the question replies back and to confirm a moving date. I am now on the verge of pulling out of the purchase just on principle as 15 weeks is a joke for only a chain of three houses.

      Do not be fooled into using these by Connels Estate Agents as they are part of the same company.




      Was this review helpful?  
      Thumbs up 2   Thumbs down 0

      Respond   Report abuse

      13/01/16 - Response by Michelle Tytherleigh - Operations Manager

      Dear sir or madam,

      I am sorry to hear about your experience with Conveyancing Direct. I assure you that what you report is a long way from our service standard. Meeting client expectations is of paramount importance to us, as you can see from our other reviews. If you would like to get in contact to discuss this issue and resolution further, I would be pleased to hear from you on 01424 464900.

      Kind regards,
      Michelle

      Respond   Report abuse

      28/01/16 - Response by Anonymous

      Two weeks later I hope things are moving forward for you. It is a very stressful time moving home as a potential customer I would not like to go through what you have just gone through. Thank you for your review. I will be looking elsewhere.

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      09/12/15 - Reviewed by Mr Chowdury

      Conveyancing direct made me felt looked after and my queries were always addressed in a timely fashion and their communication has shown a degree of honesty in their business that I admire

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      04/12/15 - Reviewed by Anonymous

      I would never recommend this firm. As a result of their failure to communicate effectively (phone calls were made to us (allegedly) but no message left, for instance) our Mortgage Offer lapsed without any reference to us. They failed to inform us of critical documents that they needed and did not take action to let us know that they needed these documents that were delaying the mortgage. This resulted in us losing our booking fee of £150. No apology has been forthcoming nor an offer to compensate us for our loss..

      Was this review helpful?  
      Thumbs up 2   Thumbs down 0

      Respond   Report abuse

      08/12/15 - Response by Michelle Tytherleigh - Operations Manager

      Dear sir or madam,

      I am sorry to hear about your experience with Conveyancing Direct. I assure you that what you report is a long way from our service standard. Meeting client expectations is of paramount importance to us, as you can see from our other reviews. If you would like to get in contact to discuss this issue and resolution further, I would be pleased to hear from you on 01424 464900.

      Kind regards,
      Michelle

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      04/12/15 - Reviewed by Anonymous

      Credit to the team who have truly been amazing to help with my sale to completion.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      02/12/15 - Reviewed by Mrs Williams

      To have achieved completion so quickly must be a record!

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      01/12/15 - Reviewed by Mr Horne

      We will tell family to use their excellent service in any future property move, absolutely perfect

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      01/12/15 - Reviewed by Mr Edis

      Conveyancing Direct's help advice and support throughout this difficult and stressful time has been second to none.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      16/11/15 - Reviewed by Mrs PGrimshaw

      I was very impressed by their efficiency and even more so by their kindness and willingness to answer my questions however silly. I would not hesitate to recommend them to anyone if I get the chance.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      04/11/15 - Reviewed by Anonymous

      I have dealt with 4 solicitors/conveyancers in the last year Nadine Gill at CD is easily the most communicative, responsive and efficient of them all

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      04/11/15 - Reviewed by Mr Jones

      Conveyancing Direct handled the transaction in a very efficient way

      Was this review helpful?  
      Thumbs up 0   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      23/09/15 - Reviewed by Seller, Dereham, Norfolk

      Prompt, efficient and thoroughly professional service provided to me regarding my late father's house sale.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      17/09/15 - Reviewed by Mr & Mrs Askey

      Our solicitor Jennie Rosser from convancing direct was outstanding would highly recommend her.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      15/09/15 - Reviewed by Mr Lawrence

      Very efficient and professional service provided regarding the sale of my late mother in laws house. I would not hesitate to use the service again and will recommend their services.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      28/08/15 - Reviewed by Tara K

      Lisa has been fantastic, friendly and efficient from start to finish.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      28/08/15 - Reviewed by Tara K

      Lisa has been fantastic, friendly and efficient from start to finish.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      20/08/15 - Reviewed by R & M Pinder

      We were extremely satisfied with both the professional and thoughtful manner with which we were treated. We were kept fully informed at all times.,and any queries we had were dealt with promptly.
      Stephen Johnson was most obliging and made what could be a worrying time a lot easier, it was really good to have direct access to him to iron out any snags.
      We would have no hesitation in recommending the firm to other people

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      20/08/15 - Reviewed by R & M Pinder

      We were extremely satisfied with both the professional and thoughtful manner with which we were treated. We were kept fully informed at all times.,and any queries we had were dealt with promptly.
      Stephen Johnson was most obliging and made what could be a worrying time a lot easier, it was really good to have direct access to him to iron out any snags.
      We would have no hesitation in recommending the firm to other people

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      19/08/15 - Reviewed by Paul Garner

      Absolutely dreadful service. Information lost, ignored emails calls etc. Had the nerve to tell me I was causing the delay by not returning documents they had acknowledged receipt of weeks before.
      I hate to think how much longer our sale will take.
      They were recommended by our Agents so I didn't check them out. Schoolboy error and one I deeply regret.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      05/08/15 - Reviewed by J

      Stay clear is all I can say. This firm are the worse I have ever come across and that is saying something as I have moved around 10 times over the past 15 years. They lose paperwork, don't reply to correspondence and you have to do all the leg work for them and chase constantly.

      Don't waste your money on this bunch - get a proper solicitor. The stress levels due to their incompetency have been sky high. Lots of sleepless nights and has ruined what should be an exciting time.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      01/08/15 - Reviewed by Xyz

      So so disappointed with the way how they deal with us! Won't answer to e mails, nor to messages, misspelt my partner name, myself not even mentioned in any documents. They bought policy which we never asked . Tried to charge us 1700£ for their service!! They didn't tell us up from about costs, or any charges even after multiply asking...We already 3 months away and nothing done so far. Won't get things sorted , between buyer and vendor. So arrogant, unprofessional. We pull out soon and rather loose the house, because I'm so angry I could just cry!!!

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      25/06/15 - Reviewed by Gareth

      Very fast completion, on an unencumbered property. Well priced, will use again on my next project.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      01/06/15 - Reviewed by Snowdon

      Absolutely shocking! Still trying to get my house sale and purchase through as we speak. I've chased them the whole way; added hidden charges in the small print, refuses to phone back as its her first day back from holiday how should that affect me? No chain and it looks like it will take 10-12 weeks, pathetic! The buyer is with them too so should be double as quick! They say they only have to reply within 24hrs to any requests made by client. Ahhh so frustrating! Customer service is non existent you leave msg after msg they say they will ring back they when you complain they say they are busy. I would not use them again ever!

      Was this review helpful?  
      Thumbs up 2   Thumbs down 0

      Respond   Report abuse

      04/06/15 - Response by Anonymous

      Being someone who is selling a house and the purchaser is using this firm, I have to agree with you. This is a shocking firm.

      Respond   Report abuse

      10/06/15 - Response by Michelle Tytherleigh - Operations Manager

      Dear sir or madam,

      I am sorry to hear about your experience with Conveyancing Direct. I assure you that what you report is a long way from our service standard. Meeting client expectations is of paramount importance to us, as you can see from our other reviews. If you would like to get in contact to discuss this issue and resolution further, I would be pleased to hear from you on 01424 464900.

      Kind regards,
      Michelle

      Respond   Report abuse

      03/09/15 - Response by Dilan S

      I had the same experience with them. House is vacant. The lawyer in this firm giving me and the seller mixed massages. I managed to find this out by speaking to the seller directly. Left massages to the lawyer 2 days no response. In two weeks I'll be homeless if the sale don't get through. I'm so much stressed because of this and I have a 1 year old daughter too. Will never recommend them to anybody.. in fact the seller said the same to me.

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      15/05/15 - Reviewed by Anonymous

      Smooth, efficient and professional

      Was this review helpful?  
      Thumbs up 0   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      14/05/15 - Reviewed by Mr and Mrs Rann

      Ticked all boxes, service was excellent. I have no complaints and would definitely use again.

      Was this review helpful?  
      Thumbs up 2   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      12/05/15 - Reviewed by Daniel L from Watford

      They've done a sterling job. Everything nice and quick, and didn't hassle us!I Will definitely use them when we sell our own house, and buy a nice little cottage in the country.
      What tremendous value for money it has been using Conveyancing Direct as compared to using a traditional solicitor. I had two quotes from solicitors we've used previously. One was over double Conveyancing Direct's figure, and one was over triple their figure. My goal was to minimise costs to the beneficiaries of my mother's will - and by using you I achieved this.

      If only you could arrange car insurance for my daughter at a sensible price too!

      Was this review helpful?  
      Thumbs up 0   Thumbs down 2

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      06/05/15 - Reviewed by Anonymous

      This is the fifth property transaction Conveyancing Direct have done for me and as usual it was done very well. I will be recommending the services to others.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      28/04/15 - Reviewed by Mr Dack

      Great communication nice to do business with a good friendly and competent organisation.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      27/04/15 - Reviewed by Adam and Lauren

      With little experience or need to have previously used a solicitor before, our first time house purchase couldn't have been in better hands. Superb advice, help and guidance. Would definitely recommend and use the services of Conveyancing Direct again when needed.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      24/04/15 - Reviewed by P Ord

      Each time I needed to phone for either an update or information about filling in a form, the people who answered the phone and my queries were very pleasant and helpful and could answer my questions. This is very important ….when going through the process to be able to call and get answers really gives peace of mind that things are progressing.

      Was this review helpful?  
      Thumbs up 2   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      5 stars

      23/04/15 - Reviewed by Mr Taylor

      The service provided by Conveyancing Direct was exceptional. The individual attention that we received from Emma, always being kept updated on matters concerning our house sale, was first rate and Emma went far beyond what I expected from her, especially considering the competitive rate that we paid Conveyancing Direct. - The service overall received was 5 star would recommend this company to anyone selling a property.

      Was this review helpful?  
      Thumbs up 0   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      2 stars

      16/11/14 - Reviewed by Anonymous

      Chose them as a colleague recommended them, their 'fixed fee' quote was lowest, and I thought my purchase was a straightforward case. However, they charged me extra later for items they had mentioned in the original quote. Their letters were rushed cut-and-paste jobs. One had two different sets of fees for the same items, on different pages. In their final invoice they charged me extra again.

      One letter asked me to study the fixtures and fittings form and the Seller's Property Information Form which were not enclosed. When I chased, they said they did not exist as it was a probate sale.

      When the building society asked for a particular document, an impasse occurred and they said 'In all my years of conveyancing I've never been asked for this... I can't see what else we can do!' and I had to try to get them to speak to each other.

      In sum, I would gladly pay a local solicitor a higher fee to be relieved of the high degree of stress I experienced over several months. Thankfully they did manage to complete in the end.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      12/09/13 - Reviewed by Anonymous

      Awful please never use! Terrible at communicating, always need chasing up, cannot find mail and open emails late, have absolutely no understanding of customer services, over priced, add fees to the bill without asking. Led to me to believe I was exchanging when I wasn't, emotional stress and upset whilst I am homeless between purchases. NEVER USE THIS COMPANY YOU OR WILL REGRET IT!!
      Do not deserve any stars.

      Was this review helpful?  
      Thumbs up 1   Thumbs down 0

      Respond   Report abuse

      Conveyancing Direct Ltd Property Lawyers T/A Be Legal or B E Legal

      Conveyancing/property

      1 stars

      25/05/13 - Reviewed by Anonymous

      Absolute shambles and massively overpriced. Be careful of sneaky fees and them acting without your consultation and consent.

      Shambles - disorganised that I have to keep calling and chasing them for updates, failed to take payments hence calling me up for payments multiple payments even after completion and I paid case tracking fee! Caused emotional distress to myself.

      Overpriced and hidden fees - the fee they charge for arrangement of my insurance was almost 3x's the premium! Charging extra for sending copy of all docs to myself while it's free for lender, 2 (why 2) electronic transfer fee@GBP54 each. Paid GBP1500 in the end due to being charged fees left, right and centre.

      Without consent - was charged for insurance arrangement and premium without being told what they were for.

      WILL NOT EVER USE AGAIN OR RECOMMEND THEM!

      Was this review helpful?  
      Thumbs up 1   Thumbs down 1

      Respond   Report abuse

      Subscribe to updates

      Complete the form below to be notified of new reviews or responses added for this solicitor.


      terms of use

      Enter this code » Verify

      Related links

      About us
      Legal info
      For Solicitors
      FAQ
      22261 solicitor reviews

      3,664,451 page views