23 reviews (3/5) and information for Garner Canning Limited, Coleshill
How to find us
Clinton House, High Street, Coleshill, Warwickshire, B46 3BP
Other branches
- 11 Aldergate, Tamworth
- 133 Long Street, Atherstone
- 301-303 Chester Road, Castle Bromwich, Birmingham
- 4 Hill Village Road, Sutton Coldfield
Languages spoken English, German
Size of firm 2 solicitors
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- Banking
- Charities
- Children
- Commercial litigation
- Commercial property
- Company and commercial
- Conveyancing - residential
- Family - general
- Landlord and tenant - residential
- Licensing gaming and betting
- Mental health
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Tax
Filter Reviews
Conveyancing/property
28/02/22 - Reviewed by Stanton
If I could give no stars I would, Garner Canning are a company to avoid at all costs was my review, however thankfully this company has been shut down and no longer practices.
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34 
16
Conveyancing/property
20/09/21 - Reviewed by Danni
Horrific firm. Don’t ever use them. They are currently holding my retention money from the sale of my flat over a year ago and no one responds to their phones or emails. I’ve had to get in touch with the Legal Ombudsman to try and get my money back.
Was this review helpful? 34 24
Conveyancing/property
08/08/21 - Reviewed by Daniela
The problem with this company is the level of competence of their personnel and rudeness. We were left in the dark with our case all the time - I do not understand why they have adopted a portal to update their activity if they do not use it properly. At some point, the solicitor left the company and despite several chasing a replacement was not identified. The telephone number of the office is constantly engaged and when calling direct lines they hang up the phone twice. The solicitor falling our case had also shown in several occasions that she was not really checking my communication or information given. Also, when someone went on leave nobody was covering for absences so a lot of time was wasted to wait for people to return from constant holidays.
Due to these frustrations and rude communication, we decided to change solicitor company and have notified termination of instruction - this was the best decision ever! The new solicitor has done in one week more than what Garner Canning has done in 6 weeks.
Was this review helpful? 35 25
Conveyancing/property
22/07/21 - Reviewed by Kim M
Garner Canning have dealt with both of our recent house moves. We will always use them in the future. We had no problem with contacting them and we were kept informed about progress. They are thorough and professional.
Was this review helpful? 29 33
20/08/21 - Response by K
I do not believe that they are absolutely useless in responding to our house sale it has been going on for 6 months now and still nowhere near exchange if you look at all the other reviews you will see what I am talking about
Conveyancing/property
21/07/21 - Reviewed by Michelle
Absolutely terrible. Stay well clear. Awful treatment.
No communication, no progress, no response. They have a case of two properties that has taken them so far 7 months and they are still not finished. I asked to remove the case and go to a different solicitor and they just ignore me. It has affected my mental health and is causing great stress. They are awful. I share this to warn other off this company. TERRIBLE
Was this review helpful? 47 24
Conveyancing/property
14/07/21 - Reviewed by EMM
I was very pleased with how my house sale and purchase have been handled. Terry Mills has been great, he is very clear and gets the job done! And Tracey Nash his secretary has the patience of a saint. I've had copies of documents and emails sent to me all through the process, it has taken a lot of the stress out of moving house.
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30 34
Conveyancing/property
28/03/21 - Reviewed by Emina
Worst service ever. No communication, even to this day 6 months later , no documents have been sent to the management company for transfer of ownership!!!!
ignores emails... No pro-activeness to keep client updated, would never ever recommend this company. They use their secretary to communicate for them, i spoke to my conveyancer once!! if you're going to use a conveyancing company - avoid this one !!!!!!!!
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46 31
Conveyancing/property
05/03/21 - Reviewed by Katie S
Exceptional service from start to finish. Charles who was my case handler communicated throughout, gave regular updates and answered any queries I had straight away. My house purchase was not the most simple, and Charles offered sound advice throughout. I will definitely be recommending Garner Canning to friends and family. Thank you again Charles and Leah for all your hard work.
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35 20
General Legal advice
27/01/21 - Reviewed by Aaron
Excellent service over the past 6 months especially during the pandemic. I would like to mention firstly Jane Deakin during the admin stages as she was superb- nothing was too much trouble for her.
Then my case handler Daljit Sunar was great, brilliant communication levels and support. I would 100% use the firm again.
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33 29
Conveyancing/property
12/11/20 - Reviewed by Sukhwinder Bains
Very good service from the solicitor i was dealing with. Always responded quickly when i had any queries and was very friendly as well as professional.
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30 36
General Legal advice
05/11/20 - Reviewed by Ritu Sanhotra
Garner Cannings were outstanding in their service from start to finish.. Daljit was thoughtful, understanding and thorough. She explained the whole process and kept me up to date all the way through.
I have already recommended them to someone else and would always make them my first choice.
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26 23
Conveyancing/property
05/10/20 - Reviewed by Z A
Good and quality support provided from the team in purchasing the house
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25 28
Conveyancing/property
09/09/20 - Reviewed by Manpreet Kumar
Perfect
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44 28
Conveyancing/property
09/09/20 - Reviewed by Joan Mulvey
Really positive experience. Trainee solicitor who was extremely diligent and efficient. Really impressed.
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40 35
Conveyancing/property
03/08/20 - Reviewed by Helen Ford
I would highly recommend Dajilit at Garner Canning her service was first class. She made our house sale run smoothly, efficiently and she always kept us informed as we progressed through the process. I would highly recommend Dajilit and would definitely use her again.
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32 24
Conveyancing/property
27/07/20 - Reviewed by Mark
Been advised for over 2 weeks that documents are being drafted and the documents available last tuesday. Received a message today after documents chased up that Pauline is on holiday. Escalated to Terry Mills who doesn't seem to care and await for Pauline to return from leave, no date when Pauline back from holidays. Another delay after not starting the documents when requested and agreed on 1 july.
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37 18
General Legal advice
09/07/20 - Reviewed by Anonymous
In 2016 when I bought my home I found Garner Canning generally poor at keeping in touch and I was doing most of the chasing. It wasn’t until these past few months when attempting to sell my house, have I realised how bad they actually are. My house has a single storey extension not requiring planning permission, but apparently needed to be signed off by building control. As a first time buy, I wasn’t aware of these legalities (That’s what I pay a conveyancer for). My buyers more attentive solicitor has realised this building control certificate doesn’t exist, and now I’m having all sorts of headaches trying to sort this out in order to sell my house and is costing me hundreds of pounds and weeks of delays. Avoid using this firm, they are unprofessional and do not do the basics what they are paid to.
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42 19
Conveyancing/property
09/06/20 - Reviewed by Rucan Kuran
The service provided by Daljit was just incredible! She is the most efficient, hard working, honest and caring solicitor who went above and beyond to act in my best interest at all times. I would most definitely recommend and would love to work with her again in the future as she successfully completed everything with ease and on time. I cannot thank her enough, it was a privilege to work with someone who clearly loves their job so much which reflected in her work. Thank you for everything, it was worth every penny!!
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30 23
Conveyancing/property
30/05/20 - Reviewed by Louise
My solicitor was Daljit and she was a great help especially when Covid 19 lockdown affected the last few weeks of the process. When I wasn’t sure or didn’t hear from Daljit she was happy to explain and answer my questions. This was a very valuable service as a first time buyer because you hear loads of horror stories about buying a house but I could highly recommend.
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31 28
Conveyancing/property
16/04/20 - Reviewed by jamie
My son is in the process of buying his own flat and Garner and Canning are doing the conveyancing or supposed to be. he has had one convocation with a Mr Mohammed Kasujee and agreed a price etc...
Half the work has been done, but then everything has stopped...
My son has tried contacting Mohammed via email and phone, asking for an update but nothing... its been a month now.. 10 phone calls and 6 begging emails to please answer.. the estate agent has tried too.
think we are going to give up...
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30 34
Conveyancing/property
13/04/20 - Reviewed by Anonymous
Would definitely not reccomend, even to my worst enemy. There is no service in the first place to even comment on, absolutely disgusting. For a start they dont even answer the phone or come down to see you when you visit the office... I still wonder if the solicitor even existed!!!!
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31 22
General Legal advice
10/10/19 - Reviewed by d
Conveyancing
first class service would recommend to the world.
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36 31
Conveyancing/property
12/09/19 - Reviewed by Anonymous
Would never ever recommend this company not even to someone I didn’t like service is so poor
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34 23
25/11/19 - Response by Client Care at Garner Canning
Most of our clients have very positive things to say. We can only assume that this review has been left maliciously to cause harm to the firm with no actual foundation of fact.
01/06/20 - Response by Jane Olivia Kotowska
hmm. not so sure about that. i am finding you uncontactable and my house purchase started in october. i have never once spoken to a solicitor and you never call back.
15/10/21 - Response by Anonymous
Garner Canning...No one is leaving malicious reviews. These are genuine frustrations!
You are my buyers, buyers solicitor and your company has been the ones to hold up the our house sales. A process that should have taken 3 months, we’re now almost into the 6th month and still nowhere near the end. Everyone has been ready for weeks except for things needed from your end. Every document from your end has taken inordinate amounts of time to reach their destination, slowing the process. The other solicitors in this process have acted quickly and professionally. My solicitor has been unable to contact you by any method. Now we’re nearing completion you request a management pack document. A document that should have been requested at the outset! You have sat on this document for weeks without even looking at them. When you finally looked at it you say there are amendments to be made, so the document is now ping ponging back and forward between solicitors! Stop taking on more work when you can’t deal with the workload you have.
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