23 reviews (3/5) and information for Garner Canning Limited, Coleshill

28/02/22 - Reviewed by Stanton

If I could give no stars I would, Garner Canning are a company to avoid at all costs was my review, however thankfully this company has been shut down and no longer practices.

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20/09/21 - Reviewed by Danni

Horrific firm. Don’t ever use them. They are currently holding my retention money from the sale of my flat over a year ago and no one responds to their phones or emails. I’ve had to get in touch with the Legal Ombudsman to try and get my money back.

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08/08/21 - Reviewed by Daniela

The problem with this company is the level of competence of their personnel and rudeness. We were left in the dark with our case all the time - I do not understand why they have adopted a portal to update their activity if they do not use it properly. At some point, the solicitor left the company and despite several chasing a replacement was not identified. The telephone number of the office is constantly engaged and when calling direct lines they hang up the phone twice. The solicitor falling our case had also shown in several occasions that she was not really checking my communication or information given. Also, when someone went on leave nobody was covering for absences so a lot of time was wasted to wait for people to return from constant holidays.
Due to these frustrations and rude communication, we decided to change solicitor company and have notified termination of instruction - this was the best decision ever! The new solicitor has done in one week more than what Garner Canning has done in 6 weeks.

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21/07/21 - Reviewed by Michelle

Absolutely terrible. Stay well clear. Awful treatment.
No communication, no progress, no response. They have a case of two properties that has taken them so far 7 months and they are still not finished. I asked to remove the case and go to a different solicitor and they just ignore me. It has affected my mental health and is causing great stress. They are awful. I share this to warn other off this company. TERRIBLE

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28/03/21 - Reviewed by Emina

Worst service ever. No communication, even to this day 6 months later , no documents have been sent to the management company for transfer of ownership!!!!
ignores emails... No pro-activeness to keep client updated, would never ever recommend this company. They use their secretary to communicate for them, i spoke to my conveyancer once!! if you're going to use a conveyancing company - avoid this one !!!!!!!!

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