48 reviews (4/5) and information for Henriques Griffiths LLP, 18 Portland Square, Bristol
How to find us
18 Portland Square, Bristol, South Gloucestershire, BS2 8SJ
Languages spoken Cantonese, Chinese, English, French
Size of firm 7 solicitors
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Legal services at this branch
- Commercial litigation
- Commercial property
- Company and commercial
- Conveyancing - residential
- Debt and bankruptcy - personal
- Debt recovery
- Family - general
- Landlord and tenant - residential
- Litigation - general
- Personal injury
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Professional negligence
07/07/20 - Reviewed by Anonymous
From start to finish Henrique Griffiths were amazing with the sale of our flat and purchase of our new home. Laura Burnard my solicitor went above and beyond for us and even with covid-19 Laura was still keeping us as updated as she could. Whilst in the chain it showed how professional and efficient Laura was, as other solicitors were extremely slow and held the process up. The communications was always prompt, professional and friendly.
I wouldn’t hesitate to use Henriques Griffiths again.
10/06/20 - Reviewed by Mr Rai
I have used Laura Burnard on a few occasions now and would highly recommend her and her team. The job gets done quickly, phone calls get answered and emails are replied to. Very professional and good customer service.
25/05/20 - Reviewed by Hari Ma
my solicitor Laura Burnard was absolutely excellent in dealing with my sale and purchase. I hired her because I wanted to move quickly, and she delivered on her searches on the property I was buying within a week of hiring her. The cost was slightly more than some other quotes I got, but everyone else I spoke to was saying it was highly unlikely I would get any searches back in a short space of time. Her whole attitude was lets get it done, unlike others who had a more traditional approach of needing to wait. The extra money was well worth the proactive approach. We were held up for a few weeks by slower activity at my buyers end, but Laura was proactive, great at keeping me in the picture, and had everything in place very quickly so I could move as soon as my buyers caught up, which I did. The whole process was made so much less stressfull, having Laura dealing with this part of the move, I felt confident in her work right the way through, which took a lot of the pressure off me. I will definately be recommending Laura to anyone whose looking for a solicitor for moving home. Thanks so very much!
01/10/19 - Reviewed by Polly Maggs
Excellent service from start to finish. Proactive and quick to respond to any queries on our sale and purchase and completed in super speedy time to get the children into their new school for the start of term. Brilliant thanks.
19/08/19 - Reviewed by Clive Hill
Nichola Foreman & her team provided an excellent service costing approximately £ 2400 to handle our house sale/onward purchase.
Myself & my wife would have no hesitation in recommending Henrique Griffiths to others.
18/07/19 - Reviewed by Christopher Green
As a property investor I was looking for a company that offered a professional conveyancing service which was efficient and focused on my interests. I have found exactly that. Laura Burnard has handed the majority of my cases and has always been reliable, friendly and is speedy at turning things around. I now use this company for all of my legal affairs.
18/07/19 - Reviewed by Anonymous
The service I received from Laura was amazing ! From start to finish she kept us informed and made us feel at ease . Would highly recommend Laura at Henriques griffiths
18/07/19 - Reviewed by Edward
Tom Dixon and his team were fantastic. Communication was great, they were always on hand to answer the phone or reply back within a working day. I never felt I had to chase him up, he was prompt and a pleasure to deal with.
I will be recommending his firm to friends and family as I honestly couldn’t fault him.
22/06/19 - Reviewed by Michelle Jones
This is the second time I’ve used Henriques Griffiths for the sale and purchase of a house however, this last time it was particularly stressful. Charlee Purnell was absolutely fantastic throughout and even in helping me resolve various issues after completion had taken place.
She was efficient, responsive and personable as was her assistant Charlotte Strawbridge. I would highly recommend her and will be using her again in the future
General Legal advice
23/05/19 - Reviewed by Rachel Fearnley
Unfortunately the service did not add any value and actually caused me more time and frustration than handling the matter myself. Having previously used Henriques Griffiths conveyancing team in Winterbourne and been very pleased with the level of service, I contacted their litigation team in Portland Sq to assist me in evicting a tenant. They explained that a lot of whether a tenant is evicted or not is down to the individual judge. I gave them all the facts and documentation in relation to my case at the start and highlighted the concerns I had. As we went through the process, the problems I foresaw arose, and the solicitor having previously said that he didn't think they were a concern then said that they actually could be. Throughout the process, the solicitor made assumptions that weren't true and then I had to remind him about the particulars of my case that he had forgotten. I received emails saying that he was 'ostensibly out of the office for the next 2 days' but after chasing he eventually came back to me 2 weeks later. I was constantly left not knowing what was going on, with no idea of the process that we were undergoing - a simply flow diagram giving the possibilities of appeals/court/etc would have been useful if an explanation was too hard. Fortunately the tenant left before the court date. I also wasn't kept in informed of what the costs would be so I would just receive an invoice every now and then and be expected to pay it. I would not use Henrigue Griffiths Litigation team again.
28/03/19 - Reviewed by Jen Grove
This was our first time buying a house (or dealing with solicitors) and we had a really great experience with Henriques Griffiths LLP. Nichola Foreman, Senior Conveyancer, looked after us throughout the process. Her and her staff were extremely professional and punctual with answering and following up any enquiries, as well identifying and keeping on top of any issues. They kept us updated and supported us at every stage. I am very happy to recommend them to anyone purchasing a house.
07/03/19 - Reviewed by A Williams
04/03/19 - Reviewed by Harriet Guerreiro
Charlee Purnell was an extraordinary conveyencer. We have now had 7 sale/purchases and Charlee was leagues above the other solicitors we have used. She was extremely prompt and reliable. She went above and beyond sorting Issues we had in the chain. The fee’s were more than reasonable especially for the work required on our sale and purchase. Wouldn’t hesitate to recommend.
31/01/19 - Reviewed by Jack H
Our solicitor Charlee made the process extremely easy and relaxing when purchasing our first home. Prompt and detailed responses allowed us to keep up to date with the legal perspective of the process and put our minds at ease during the stress of moving house.. I would certainly recommend Henriques Griffiths LLP to anyone when moving house.
21/11/18 - Reviewed by Anonymous
Excellent service from the Winterborne Office. Charlee Purnell was brilliant. Would definitely recommend to others.
05/10/18 - Reviewed by Lynette
Completed in 5 weeks. Return calls quickly to any questions we had. Would recommend to family and friends. Excellent service thank you Charlee Purnell
General Legal advice
01/10/18 - Reviewed by Anonymous
We used Henriques to move house recently.
We had a very good experience and completed in 4 months.
Sarah and her team were very helpful once you got through to speak to them. I often had to chase for an update hence the four stars.
28/09/18 - Reviewed by Em
I used HG for the sale of my property and initially wanted them to handle my ongoing purchase.
What began with simple admin errors ended with charging me 4 times the amount quoted due to a further admin error and disclosing my card details in their reception with a room full of people.
The senior partner waived fees as a result and offered to handle the case but I felt this wouldnâ€™t be necessary. I did however move the ongoing purchase to a different firm.
I regretted this decision and giving HG the opportunity to turn things around almost immediately as the service continued to be dire. Inaccurate completion statements and a general lack of joining things up with the purchase firm.
The erroneous payment featured in these and had I not checked my credit card statement this would have been my first knowledge of this. Chattels not included despite numerous emails.
HG were recommended by my estate agent and because that agent is trusted and is extremely professional I accepted their recommendation.
Personally I would not recommend HG for property services and had I known about these review sites I would not have accepted the recommendation as there are several negative reviews with regard to conveyancing services at Winterbourne.
24/09/18 - Reviewed by N Lewin
This is the second time my family have asked Sarah Howe of Henriques Griffiths to carry out the conveyancing on our homes.
The first occasion was for our Sons' who were buying a house together and sharing a mortgage for the first time.
The second time was a more complicated conveyancing involving my Mother downsizing and moving to a Charity owned and run retirement home complex.
In comparison to other Solicitors we have used / given instructions to, over the last 30+ years, Sarah Howe has proven to be outstanding at carrying out the work thoroughly, expediently, professionally and politely.
When we raised any concerns or queries about any particular aspects of our conveyancing contracts, she was always very quick to reply and explain something we wanted to know or understand.
We would not hesitate to ask her again to carry out any future conveyancing or recommend to anyone else.
General Legal advice
14/08/18 - Reviewed by Anonymous
If youâ€™re looking for a solicitor look elsewhere.
General Legal advice
11/08/18 - Reviewed by Anonymous
I highly recommend Henriques Griffiths. I used them for the purchase of my house. They were always easily contactable and they kept me informed throughout the purchase and it was always the other solicitors that were delaying the purchase. They were also cheaper than the other solicitors I had looked at
10/08/18 - Reviewed by Martyn Hopkins
Thank you Thomas Gabb and Wendy Hill for your help with the conveyancing of our property. We felt very confident with how you handled the process, speedily, and providing BEST advise in all matters. We would recommend you to anyone that asks. We will of course be talking to you about WILLS in due course. Martyn
26/07/18 - Reviewed by Mr. & Mrs. L
Sarah Howe and Charlee Purnell were helpful and communicative throughout the process of selling our house and burying the next house. Would definitely recommend Henriques Griffiths base on our experience.
29/06/18 - Reviewed by Barbara
I have been very pleased with the service I have received with both selling a property and purchasing another.
General Legal advice
12/06/18 - Reviewed by Anonymous
Great service from Louise
11/05/18 - Reviewed by Lyn Price
We hired HG for selling and buying our houses. I was concerned as have no experience of the process but I neednâ€™t have worried. Charlee Purnell was excellent in guiding us through process and helped out when we had questions or needed information. I never had to chase for anything as Charlee was always prompt in answering our emails (and there were quite a few). HG were very professional and strived to ensure our move was completed as quickly as possible. I would not hesitate in recommending Charlee and HG and would definitely use them again for any future legal needs. Many thanks to Charlee and her team for making our move as stress free as it was.
03/05/18 - Reviewed by Emma S
Our family have used Henriques Griffiths 3 times now in just over a year. All for house purchases and selling. We deal with Charlee Purnell who is very professional in her approach and extremely knowledgable in what she does. We have moved house this week and once again all has gone well. When selling a property last year which was quite complicated there were a number of issues that needed to be resolved. Charlee and Sarah Howe were able to provide options and agree solutions with us in what was a very difficult situation. I have had nothing but great service from HG and would recommend them. Prompt service.
General Legal advice
18/03/18 - Reviewed by carly rodney
Professional service. Highly recommended.
09/01/18 - Reviewed by Sarah
I have used Henrique Griffiths a couple of times and each time they have been highly efficient, communicative and able to explain everything in a manner I could understand with no legal jargon. I highly recommend them and would defiantly use them again.
24/11/17 - Reviewed by Y Stone
The service levels was brilliant, communication levels was excellent.
I would definitely recommend using Henriques Griffiths Winterbourne.
my thanks to Julie Jordan and Louise Colmer.
General Legal advice
20/11/17 - Reviewed by Anonymous
It's sad to ready so many bad reviews when my experience of this firm is the complete opposite. I was recommended Nichola Porter and she has been superb. Despite the sellers solicitor being extremely rude and unprofessional, Nichola maintained a high standard of communications. I never had to chase or nag to get anything done. Always available, or called me back same day. I would not hesitate to recommend Nichola to others.
12/10/17 - Reviewed by Gwen
A wonderful service. Louise Colmer in the Winterbourne office was friendly and helpful throughout the entire process and has continued to help and answer question afterwards. Being a first time buyer, I was a bit nervous and not sure of what was involved but I did not have to worry as it was a trouble-free process and made very simple for me.
01/10/17 - Reviewed by Roberta
Having sold several properties over the years, I can say I have never had such an efficient, trouble-free and timely conveyancing process as that provided by Louise Colmer of Henrique Griffiths, Winterbourne. Throughout the process she was pleasant, prompt, helpful and proficient. A very reliable and effective communicator. I would not hesitate to recommend her
25/08/17 - Reviewed by Anonymous
I would recommend Louise Colmer for her work during the sale of our property. She replied promptly to our emails and worked in a professional manner. I would not hesitate to recommend her.
08/08/17 - Reviewed by Sarah
I was very happy with the service I received from Louise who responded to all my queries very quickly. Would not hesitate to recommend Henriques Griffiths Winterbourne especially Louise if you are selling a property.
30/07/17 - Reviewed by Martin Blunden
Wouldn't recommend. Someone below mentioned a 'robotic response' which is pretty much what I got from them. Were recommended through the estate agent, and legally everything went through in the end but as a first time buyer I found their service massively lacking in any explanation as to what was going on.
06/04/17 - Reviewed by Martin and Pamela Gregor
My wife and I used HG recently for a house sale and a purchase and I cannot recommend them highly enough.Â From start to finish the service was excellent.Â My solicitor, Anna Ma, was always available and answered my queries in aÂ professional, timely and friendly manner.Â Anna made what could have been a potentially challenging move into a smooth transaction and we were made to feel that everything was under control and we were in safe hands.Â We have been regular clients of HG over the years and they will always be our first point of call.
28/03/17 - Reviewed by PB
Very poor experience. Our sale of a deceased estate house was turned into a huge pain at the last minute. At one point HG suggested they wanted to pay proceeds to the executors of a family member who died 15 years ago - which raises the question of how carefully documents were being read. We were also asked to open an executor's bank account with just four days' notice (losing half a day's work), having been told around two weeks before that everything was in good shape. The response to our complaint was what you would expect from a firm of solicitors!
21/07/16 - Reviewed by M Sheldon
Park home legal services second to none (and we've had some bad 'specialists' in the past). Sam Mayer provides excellent advice and support and is willing and able to clarify the legal wording and position, always making you feel like a valued customer. Responsive and available. I can't recommend his services highly enough, and that is even before we've achieved a resolution to our difficulties.
10/08/15 - Reviewed by Anonymous
The worst service ever. I would never recommend them to anyone who wants to get their job done. Can't even spell the names correctly and in three different places in the same form the names are spelt differently. They never respond to any of the calls or emails and because of them our exchange and completion got delayed by months. Very very poor service and because of them we had to go through a major stress. Very unhappy with the service. I wouln't even want to give them a single star for rating
04/02/15 - Reviewed by Anonymous
I would not recommend this firm nor with I ever use them again. We purchased a house and only used them because they were recommended through the real estate.
I believe that their unfriendly service and emotionless robotic nature increased the level of stress that we encountered. Events such as spelling errors on paperwork and sniggering comments on telephone calls made me believe that their level of care was well below the standards I should expect especially when paying a substantial fee.
17/11/14 - Reviewed by SRA is the way
Avoid at all costs , any solicitor who trades on less than 25k when credit checked will rinse you dry..
15/03/14 - Reviewed by Anonymous
This was the solicitor firm appointed to us when we were applying for a mortgage through HSBC and had to use their CountryWide Panel of solicitors. They took over 3 months to complete the entire transaction when it could've been done in 6 weeks. Our mortgage came through instantly. It was purely the incompetence by the staff that led to the delay. Our case worker changed twice. Some progress was made with the 3rd person who was a solicitor. However many checks were not done such as planning applications for work done which in the end we contacted the local council directly. We had to constantly chase them up on progress throughout. Just avoid them at all costs.
04/02/15 - Response by Anonymous
I have had a very similar experience and unfortunately have had to pay for additional things that I thought were checked and OK'd prior to moving in.
Perhaps it is a lesson learnt but the lack of acknowledgement to concerns set us up for these unexpected and unwanted surprises.
General Legal advice
17/02/14 - Reviewed by Acting in person
Avoid like the plague!!!!!! I had a very bad experience with these people. I won my case on my own. Hard to beleive how low some professionals will go.
18/11/13 - Reviewed by Anonymous
Terrible service and terrible communications. Would definitely not recommend to anyone. Impossible to get hold of, never returned calls, totally unorganised. Got invoices wrong and were so bad at communications that we were given an exchange date, only to find 1 week before the given date we found the other solicitors in the chain had no idea about it . This all resulted in our buyer pulling out!
18/06/13 - Reviewed by Jackie
Excellent service dealt with my property very promptly would and have reccomended to others
05/07/11 - Reviewed by Josh
With the total bill of conveyancing for my property at approximately £1200, you would like to think that there would be a good service when paying such money. This however is far from the truth and getting any sort of communication or service was extremely difficult. I feel for the sort of money you have to pay, there should be know difficulty in communication and when a stage in the process of conveyancing has been completed i should of been made aware. Instead of me sitting around waiting and worrying thinking that it hasn't been done
General Legal advice
13/01/09 - Reviewed by Anonymous
Regulatory and disciplinary action taken by the solicitors regulation society on the (13 March 2007) details here http://www.sra.org.uk/consumers/solicitor-check/solicitor-check-all-decisions.page
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