Lysander Law Limited, Bristol Reviews & Information

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4.5 stars average for Lysander Law Limited from 24 reviews  
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Lysander House, Catbrain Lane, Bristol, South Gloucestershire, BS10 7TQ


Languages spoken English 
Size of firm 3 solicitors


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Reviews

4.5 stars average for Lysander Law Limited from 24 reviews

Based on 24 review(s)

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Summary

5 stars   18
4 stars   1
3 stars   1
2 stars   0
1 stars   4

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      Lysander Law Limited

      Driving

      5 stars

      11/06/19 - Reviewed by Matthew Harborne

      The service I received was exceptional. My solicitor Shannon Wheeler has been prompt with emails and calls and was regularly contacting the third party insurer for updates. She has kept me well informed of all proceedings and progress throughout the claim. I will certainly be recommending both herself and Lysander Law to family and friends in the future.

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      Lysander Law Limited

      Personal injury

      5 stars

      05/06/19 - Reviewed by Anonymous

      The service i had was excellent from the start to finish, I had excellent representitives called jessica and griselda who supported me and updated me through my whole claim. There were several knockbacks from the third party and my employers and they dealt with the matter in the most professional and efficient way, i am more than satisfied. I have been happy with the whole process and wish to highlight the fact that the staff and team inculding my claims handlers were all so nice and and went out of there way to help me. I would recommend this solicitors to anyone who needed to pursue a personal injury claim they are one of if not the best i have come across. When recieving my money i was overjoyed with the result and really touched by their kind gestures, If i ever needed their services or assistance again i would 100 percent use lysander law.

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      Lysander Law Limited

      Personal injury

      4 stars

      02/06/19 - Reviewed by Claire

      Really good service and very friendly staff members! I dealt with Shannon who was always very helpful and understanding.

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      Lysander Law Limited

      Personal injury

      5 stars

      30/05/19 - Reviewed by Syrus

      Ruth James provides an excellent service. I’m very thorough throughout he whole of the process. Communication was also there whenever I needed it, she’s a busy woman but she will make sure she gets back to you.
      Cheers Ruth

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      Lysander Law Limited

      Personal injury

      5 stars

      17/05/19 - Reviewed by James

      Lysander Law have been a major help in claim my personal injury. They kept me informed, update and I felt I was listened to. Nicola was always polite and mad me feel like I was speaking to a friend rather than speaking to someone who just didn't care. Not once did I feel forgotten about or felt my claim wasn't important. I want to say a big thanks to all of Lsyander Law Limited and a personal thanks to Nicola Culverhouse. I would definitely recommend Lysander Law limited to anyone that needs help in claims.

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      Lysander Law Limited

      Driving

      5 stars

      17/05/19 - Reviewed by Matt woodruff

      Lysander law was brilliant with my claim the chased not stop to try and get my claim through for me and managed to get me a nice sum for my settlement would highly recommended.

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      17/05/19 - Response by Lisa Francis - Operations Manager

      Hi! what a lovely review! Thank you, I'll feed your comments back to Nicola who I'm sure will be over the moon. Kind Regards, Lisa

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      Lysander Law Limited

      Personal injury

      5 stars

      14/05/19 - Reviewed by Sandeep Takhar

      Ruth James helped me get a good compensation for my injury claim. She was very professional and caring and went out her way to get me right compensation. I would definality hire her again and recommend her to others.

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      16/05/19 - Response by Lisa - Operations Manager

      Hi Sandeep, Ruth will be over the moon with your comments as am I. Thank you for taking the time to get in touch! Lisa

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      Lysander Law Limited

      Driving

      5 stars

      10/05/19 - Reviewed by Moira

      Nicola was my case handler and was brilliant, she would always ring me or email to keep me updated on what was happening throughout my case. Would highly recommen.

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      16/05/19 - Response by Lisa - Operations Manager

      Hi Moira, thank you so much for taking the time to send your review, it's lovely to hear such great comments about Nicola, she'll be thrilled! Kind Regards, Lisa

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      Lysander Law Limited

      Personal injury

      1 stars

      09/05/19 - Reviewed by Tom

      So to start off with the lack of communication with these guys is beyond a joke, I think up to press for every 4- 5 emails I sent I may get one response, Secondly they like to exaggerate on the truth, you never really know whats happening, I was that fed up I had to ring the MIB myself to find out what was happening as i have been waiting for payment of these guys for 4 weeks. The MIB have confirmed they have paid Lysander law on Wednesday, however my claim handler has now disappeared of the face of the earth... after all this i'm been charged with the pleasure of working with them.

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      16/05/19 - Response by Lisa - Operations Manager

      Hi Tom. I'm so sorry that you felt the need to give us this review although I completely understand your frustrations. I know that we've been in touch with you to find solutions to your concerns and I do hope that we have managed to resolve some of your complaints. Do feel free however to contact us if you have anymore queries and I will ensure your comments are fed back and that we use these to ensure a better service going forward. Kind Regards, Lisa

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      Lysander Law Limited

      Personal injury

      5 stars

      01/05/19 - Reviewed by Anonymous

      The service received was highly professional and I had regular updates on my claim. I never struggled to contact my solicitor directly and all queries were answered immediately. The claim was handled in a timely manner and I am very happy with the outcome. The company take 25% of the overall compensation but though this is a lot, it seems pretty standard for personal injury claims and the service and professionalism makes this worthwhile in my opinion.

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      16/05/19 - Response by Lisa - Operations Manager

      Hi! Thank you so much for your review! I appreciate your comments re: the 25% but this is capped based on the level of costs we get from the other side - I hope that was clear in our communication with you. Nevertheless, do feel free to contact us if you have any other queries and thank you for taking the time to pass on the feedback! Lisa .

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      Lysander Law Limited

      Personal injury

      5 stars

      01/05/19 - Reviewed by Isaac Duers

      The service was faultless from start to finish. I was advised efficiently throughout the process, and my best interests were taken care of. The service provided is well worth the cost of receiving legal help. I would definitely recommend Lysander Law and have already recommended them to a colleague.

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      16/05/19 - Response by Lisa - Operations Manager

      Hi Isaac, what a lovely review! Thank you for taking the time to give such great feedback, it was a pleasure to represent you. Kind Regards, Lisa

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      Lysander Law Limited

      Personal injury

      5 stars

      25/04/19 - Reviewed by Sherrelle

      Service was 5* from start to finish. They couldn’t have been more helpful. Part way through my claims handler changed to another one and he called me and introduced himself. Very professional team. I would highly recommend this company

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      16/05/19 - Response by Lisa - Operations Manager

      Hi Sherrelle, thank you so much for taking the time to review the firm, it's great to hear that you had such a pleasant experience! Kind Regards, Lisa

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      Lysander Law Limited

      General Legal advice

      5 stars

      23/04/19 - Reviewed by Natalia

      Really fast, efficient, pleasant service! I recommend

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      16/05/19 - Response by Lisa - Operations Manager

      Hi Natalia, I'm so pleased you were happy - thanks for the great feedback! Lisa

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      Lysander Law Limited

      Personal injury

      5 stars

      17/04/19 - Reviewed by Alex Peters

      Those involved in dealing with my case were very attentive, they kept me up to date on the progress and were very prompt. Unlike a lot of other service providers, I had confidence that my best interests were integral.
      From my experience, I would definitely be happy to be represented by them again.

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      16/05/19 - Response by Lisa - Operations Manager

      Hi Alex, that's lovely to hear! If you need anything else from us, please feel free to get in touch. Kind Regards, Lisa

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      Lysander Law Limited

      Personal injury

      5 stars

      16/04/19 - Reviewed by Stacey

      Me and my husband both had Ruth as our solicitor and she went above and beyond to make sure we were at ease and up to date and that’s not easy with my anxiety

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      16/05/19 - Response by Lisa - Operations Manager

      Hi Stacey, thank you so much for taking the time to write a review for us and I'm so pleased that Ruth was able to help. Thanks again, Lisa

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      16/05/19 - Response by Lisa - Operations Manager

      Hi Stacey, thank you so much for taking the time to write a review for us and I'm so pleased that Ruth was able to help. Thanks again, Lisa

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      16/05/19 - Response by Lisa - Operations Manager

      Hi Stacey, thank you so much for taking the time to write a review for us and I'm so pleased that Ruth was able to help. Thanks again, Lisa

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      Lysander Law Limited

      General Legal advice

      5 stars

      16/04/19 - Reviewed by Dawn Francis

      Extremely professional, helpful and friendly service, would highly recommend, and would use them again. 5* service.

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      16/05/19 - Response by Lisa - Operations Manager

      I'm so glad you were pleased - thanks for sharing your feedback. Lisa

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      Lysander Law Limited

      General Legal advice

      5 stars

      16/04/19 - Reviewed by Ann

      I really felt like this firm cared and the staff really sounded like they cared. I felt like the charges were fair and explained well and I’d definitely use them again.

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      16/05/19 - Response by Lisa - Operations Manager

      Hi, that's brilliant feedback, I'm glad you're happy with how your matter was dealt with. Kind Regards, Lisa

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      Lysander Law Limited

      General Legal advice

      5 stars

      15/04/19 - Reviewed by Anonymous

      5* service, nothing was to much trouble for them would highly recommend

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      15/04/19 - Response by Lisa - Operations Manager

      Hi there, it's great to hear such positive feedback - it means a lot to us. Thanks for taking the time to review! Kind Regards, Lisa

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      16/05/19 - Response by Lisa - Operations Manager

      Thank you! That's really great of you to let us know. Lisa

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      Lysander Law Limited

      General Legal advice

      5 stars

      15/04/19 - Reviewed by Anonymous

      Excellant Service. Friendly and attentive staff. Highly recommend.

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      15/04/19 - Response by Lisa - Operations Manager

      Hello! Thank you so much for taking the time to provide such great feedback, it really is appreciated. Kind Regards, Lisa

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      Lysander Law Limited

      Personal injury

      1 stars

      11/04/19 - Reviewed by C walmsley

      Be aware of these guys they can lie to you tell you they've got your money and they keep it so they can get interest on it overall bad service

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      15/04/19 - Response by Lisa - Operations Manager

      Hi Mr Walmsley, thanks for your feedback - I'm sorry to note your comments. I emailed you personally on the 11th April to discuss your concerns, if you have anything else I can help you with please feel free to respond when you can so we can see if my resolution has helped. Many thanks, Lisa

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      Lysander Law Limited

      Personal injury

      5 stars

      08/04/19 - Reviewed by James Taylor

      Brilliant, 5* Service

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      15/04/19 - Response by Lisa - Operations Manager

      Hi James! Thank you so much for taking the time to message us, it's really appreciated. Kind Regards, Lisa

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      Lysander Law Limited

      General Legal advice

      1 stars

      08/03/19 - Reviewed by C Walmsley

      Was ok at first been waiting 8 weeks for a medical medical report all the keep saying saying will chase it up still waiting now very slow service not very quick response time fault was admitted the day of the accident so there should be no hold ups

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      15/04/19 - Response by Lisa - Operations Manager

      Hi Mr Walmsley, I've responded to your most recent review above! Look forward to hearing from you, Lisa

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      Lysander Law Limited

      General Legal advice

      3 stars

      03/01/19 - Reviewed by Lee

      Put acomplaint in was dealt with swiftly .

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      15/04/19 - Response by Lisa - Operations Manager

      Hi Lee, Sorry for the delay in responding to you, I'm only just gaining access to our reviews. I can see you've placed a couple of reviews on here so thank you for your feedback. It's pleasing that your concerns were dealt with swiftly. Kind Regards, Lisa

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      Lysander Law Limited

      General Legal advice

      1 stars

      03/01/19 - Reviewed by Lee

      I had a straight foward claim were liability was addmited on day of accident .a year later havent even received a offer there very slow and also very rude worst legal company i have ever dealt with .

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