365 reviews (5/5) and information for Lysander Law Limited, Aztec West, Bristol
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740 Waterside Drive, Aztec West, Bristol, South Gloucestershire, BS32 4UF
Languages spoken English
Size of firm 3 solicitors
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General Legal advice

05/01/23 - Reviewed by Anonymous
Excellent. Julienne Wong was fantastic!
06/01/23 - Response by Lysander Admin
Thank you for your comments they are much appreciated. I will be sure to pass on your feedback to Julienne. Kindest Regards.
Personal injury

31/10/22 - Reviewed by Kamila
Good Afternoon, My claim is examined finally!
I got the offer letter of the given amount, I am happy, but I would like to know when my compensation will be send to my account and I have still not received any reply
Everything else is going very well despite the time going smoothly
K.
03/11/22 - Response by Lysander Admin
Thank you for your feedback, please call us on 0344 7768328 where we will be happy to help with your query. KInd regards.
General Legal advice

30/10/22 - Reviewed by Anonymous
Many thanks for your hard work in claiming back money from an initial PPI enquiry. I hadn't expected to receive any more money so it was a very pleasant surprise. The team were very thorough and helpful throughout the process. Thanks again.
31/10/22 - Response by Lysander Admin
Thank your for your kind comments they are very much appreciated. Kind regards.
Personal injury

20/01/22 - Reviewed by Adam
I was referred to Lysander Law after a road traffic collision resulting in some serious injuries requiring hospital admission.
The claim process was lengthy which was to be expected and not likely helped by Covid. However my litigation executive that finalised my claim was very efficient, helpful, explained each process clearly and always kept me informed.
21/01/22 - Response by Admin
Thank you so much for your feedback. Will pass it on.
General Legal advice

20/10/21 - Reviewed by Anonymous
I would happily recommend Lysander law to others and will definitely use them again should it red their services. They were professional while still remaining friendly.
29/10/21 - Response by Lysander Admin
Thank you for your kind comments they are very much appreciated. Kindest regards.
General Legal advice

15/09/21 - Reviewed by Happy Client
I was very happy with the advice & guidance given to me. Although it took quite a while & my case was passed on to another litigation lawyer. I was very pleased with the outcome.
23/09/21 - Response by Lysander Admin
Thank you for your kind feedback, it is very much appreciated. Kind regards.
Personal injury

04/01/21 - Reviewed by Anonymous
Service was good in most aspects. Only negative is I felt my emails asking for very general or basic updates were ignored by the case handler, whom is no longer with the business. Charges/percentages were fine and felt in line with industry standard. Would recommend to others as the process was straight forward
04/01/21 - Response by Lysander Admin
Thank you for your comments they are much appreciated, kind regards.
General Legal advice

26/10/20 - Reviewed by Gianni
must admit, was absolutely terrible to start off with, nobody would get back to me, let me know what was happening it was always myself chasing everything up, I then changed file handlers to a fella named dean and everything went excellent from then on! was very helpful and wanted to get the best out of everything! well done mate and thanks for all your help! GIVE HIM A PAYRISE
26/10/20 - Response by Lysander Law.
Thank you so much for your feedback, we will make sure this gets back to Dean.
General Legal advice

04/09/20 - Reviewed by Vishal Lakhani
My mother was involved in a car accident that was not her fault so I used Lysander Law to recoup the excess she had paid from the insurance company of the 3rd party. Initally the service provided by Lysander Law was very slow and I would recieve the same updates from the case handler that they have not yet heard from the 3rd party. At this stage it felt that claiming back the funds was not going to be successful. However after a fairly stern call to the case handler to highlight my concerns, the case was transferred to Cheryl Bateman who was fantastic. Cheryl was very experienced in this particular area of law and within a short period of time the funds were in my mother's account. It would have been 5* if Cheryl had handled the claim from the beginning.
09/09/20 - Response by Lysander Law Admin
Thank you for your comments they are much appreciated. I will be sure to pass on your feedback to Cheryl. Kindest regards.
Personal injury

27/08/20 - Reviewed by Anonymous
The service was good. Good advise given.
27/08/20 - Response by Anonymous
Thank you for your feedback, it is much appreciated
Personal injury

17/08/20 - Reviewed by Anonymous
I received very good communication throughout the case.
21/08/20 - Response by Lysander Law Admin
Thank you for your comments they are much appreciated.
Personal injury

31/07/20 - Reviewed by Rebecca
Sometimes emails take a while to get a reply but when they call to update and email I am made fully aware of everything going on and Connor has been a great help in making things clear and contacting me when needed and giving me advice on how to proceed with things
03/08/20 - Response by Lysander Law Admin
Thank you for your comments they are much appreciated. I will be sure to pass on your feedback to Connor. Kindest Regards.
Personal injury

22/07/20 - Reviewed by Brad
the claim did take quite a while to come through and there was times where it was left unclear what was actually happening, however they do focus all the time on building up all evidence in your case and get you the best outcome they can and don't settle for anything less than your injury deserves
22/07/20 - Response by Lysander Law Admin
Thank you for your comments they are much appreciated.
22/07/20 - Response by Lysander Law Admin
Thank you for your comments they are much appreciated.
Personal injury

08/06/20 - Reviewed by Lauren
My claim was caught up in the coronavirus however Katherine still helped as much as she could and was always fluent with everything that was going on. So happy and satisfied and will defiantly come back to Lysander Law in future.
26/06/20 - Response by Lysander Admin
Thank you for your comments they are much appreciated. I will be sure to pass on your feedback to Katherine. Kindest Regards.
Personal injury

22/04/20 - Reviewed by Anonymous
Oscar and Sekani were professional and friendly at all times. They always responded to emails and gave me answers when I needed them and advice. The online form submit was easy and prompt to use.
Thank you both of you.
Personal injury

23/03/20 - Reviewed by Laila
A very good, quick efficient service that was provided to myself. Thank you to Oscar Garland and Hollie Preston for the continuous updates and regular communications. I liked how digitally active they were with the systems and been paperless.
Personal injury

07/08/19 - Reviewed by Anonymous
Nicola Culverhouse helped me massively in my personal injury. Although it was not the outcome that I would have hoped for Nicola done her very best and communicated effectively. I am just waiting my claim money now which should take around 8 days . Then that will be my claim complete. This took around 1 year 8 months
Great service from Nicola.
22/08/19 - Response by Lisa - Operations Manager
What a lovely review! I'll pass on your comments to Nicola. Many thanks, Lisa
Personal injury

02/06/19 - Reviewed by Claire
Really good service and very friendly staff members! I dealt with Shannon who was always very helpful and understanding.
22/08/19 - Response by Lisa - Operations Manager
Thanks Claire, so lovely of you to comment. Many thanks, Lisa
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