35 reviews (4/5) and information for MSB Law LLP, Units 20 21 22, Tapton Way, Liverpool

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4.0 stars average for MSB Law LLP from 35 reviews  
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Accreditations

The Law Society Accredited - Children LawThe Law Society Accredited - Family LawThe Law Society Accredited - Family Law AdvancedThe Law Society Accredited - Criminal LitigationThe Law Society Accredited - Family MediationLexcel Legal Practice Quality MarkThe Law Society Accredited - Conveyancing QualityThe Law Society Accredited - Wills & Inheritance Quality

How to find us

Units 20 21 22, Tapton Way, Liverpool, Merseyside, L13 1DA

Other branches


Facilities Office has disabled access,Office accepts Legal Aid,Office provides Sign Language

Languages spoken British Sign Language, English 
Size of firm 10 solicitors


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Reviews

4.0 stars average for MSB Law LLP from 35 reviews

Based on 35 review(s)

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Legal services at this branch

  • Advocacy
  • Benefits and allowances
  • Charities
  • Children
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Conveyancing - residential
  • Corporate finance
  • Crime - fraud
  • Crime - general
  • Employment
  • Family - general
  • Family - mediation
  • Information Technology
  • Intellectual property
  • Landlord and tenant - residential
  • Litigation - general
  • Media
  • entertainment and sport
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills


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MSB Law LLP

Conveyancing/property

1 stars

11/10/23 - Reviewed by Neel

I had the unfortunate experience of dealing with this soliciting firm on a recent buy to let property purchase. I was assigned a case handler whom consistently ignored or did not responded to my emails or enquiries, I would consisterly have to make an effort to try and get a hold of someone in the firm to to understand updates with my case. It got so bad that the firm partner had to personally handle the case and proceedings. I was offered discount on my soliciting fees, but the stress of having to chase consistently was not worth it. I personally would not look to use them again.

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MSB Law LLP

General Legal advice

1 stars

03/02/21 - Reviewed by Daniel W

Disgrace of a company if you are using these as a new build company recommended be aware they work to the agents needs and hid and didn’t check important information such as planning permission not being looked at building regulations not signed off. I compalined to Tracey quirk 3 months on no response. DO NOT USE

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MSB Law LLP

General Legal advice

1 stars

07/01/20 - Reviewed by Gauravsingh Rana

Rubbish service
Will not recommend to my enemy as well
Just to extend lease took one year
Horrible service

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MSB Law LLP

Family

1 stars

09/09/19 - Reviewed by Robert Henry

Unempathetic, fee chasing charlatans who are lovely and helpful at the beginning then stab you from afar at the end. This disgusting company charged me £2000 for two court appearances in which they accomplished absolutely nothing, thus I removed them and continued alone. One year later I receive a court summons for a further £2000 owed to them, of which I was completely unaware. No contact, no letters or emails or anything, nothing until I receive a court summons!? They then doubled the amount I owed once I had paid a further £1500 out of nowhere and nobody is ever available to discuss this... they are truly disgusting people. Do it use them at any cost!

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MSB Law LLP

Conveyancing/property

1 stars

30/09/17 - Reviewed by Anonymous

After four months after my offer was accepted on my house I'm finally in it. I was a first time buyer going into a house with no chain, it really should have been straightforward. Instead, I almost lost the house I was buying, I was right at the end of the tenancy agreement with my landlord so I thought I would have no where to live, and they quoted £840 (roughly) and my actual bill came to around £1056. In house solicitors at estate agents cost around £1300 at most and it's just not worth the stress that I went through to save that £300. I had Debbie Kerwin who didn't reply to emails and was never around to answer my calls. I was told by a receptionist that she was "swamped" at the moment, I believe I'm not the only person who has been told that from other reviews I have seen, which just shows the complete lack of professionalism employed by these people. I received a call from Debbie but then had to call her back and the receptionist told me she was unavailable even though it had been less than a minute since I had last spoke to her which makes me think she logs on their system that she's unable to take calls.
I was blamed for not sending money into the client account for searches which is why they were saying that they hadn't done it (after waiting two weeks) but after they had checked they realised that they had received the funds two weeks prior.
I'd give them zero stars if it was an option. I really hope my review allows people to make a good call when choosing their solicitors, just go with in house for conveyancing or just do so much research into the company you're looking at.

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MSB Law LLP

Legal aid

1 stars

18/09/17 - Reviewed by Anonymous

Bizarre experience. Forced to click one star at least

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MSB Law LLP

Family

1 stars

13/07/17 - Reviewed by Disgusted

Nicola Harris, a partner from this firm used foul language and expletives towards her client's opposing party, following a family court hearing that did not go her way. Absolutely disgusting and unprofessional. A disgrace to her profession and to the company that she was representing (MSB Law).

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07/09/17 - Response by Anonymous

I totally agree. Nicola Harris has no consideration for children, nor does she have any manners. She is more interested in lying to obtain non mols and prohibited steps, in order to ramp up the claims for legal aid. I sent a complaint to the ombudsman then she suddenly went of with stress.

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02/10/17 - Response by Former client

I agree. Nicola Harris has no place in the Legal Profession. During my dealings with her, she behaved exceptionally unprofessionally, shouted at me, failed to listen to points that were pivotal to my case and was completely ineffective. The way she spoke to me was absolutely appalling, considering that I am paying her wages. - No more - as it's always better to fire people like this.

Disgraceful example of a "solicitor".

I would never, ever recommend MSB to a third party to use again and in my industry we use legal teams frequently. These will not ever be one of them.

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MSB Law LLP

Conveyancing/property

1 stars

07/01/17 - Reviewed by Lyn Gould

The branch I used was 17 Allerton Road, Liverpool:
Absolutely awful communication from this solicitor to the point that I nearly lost my house! At one point when I phoned as things where getting very stressful in this purchase that should have been very straight forward I was told by the secretary 'we'll she's busy with other cases at the moment'! Wrong attitude.
The whole purchase was held up by in my opinion incompetence but the main problem was the lack of communication. I would not recommend this solicitor.

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MSB Law LLP

Family

1 stars

28/10/16 - Reviewed by Anonymous

extremely poor communication, constantly had to chase for updates which never arrived till weeks later, very poor advice and guidance.. great sales technique to grab my attention giving me confidence but once i was in it promises where never fullfilled. also got my case mixed up with another a couple of times. not explaining things correctly which caused confusion... i was so disapointed but worried it would affect my case. other things i cant even recall any more as it seemed one disaster after another. i would not recommend

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MSB Law LLP

Family

1 stars

30/05/15 - Reviewed by Anonymous

Poor service, slow full of mistakes and lack of clarity. Would not recommend. They get one star because you have to select at least one.

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MSB Law LLP

Divorce

1 stars

11/05/15 - Reviewed by Anonymous

I am appalled by the poor service I have had from MSB. It started off very well but once I had paid and was coming to the end of my claim it has dragged on with error after error, broken promises to email me responses to my questions and updates on progress or lack of with my case and still no resolution. I will definitely avoid using MSB again. I am happy to put my name forward but I am unfortunately still a client and dread to think how I would be treated then if I did.

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