35 reviews (4/5) and information for MSB Law LLP, Units 20 21 22, Tapton Way, Liverpool

11/10/23 - Reviewed by Neel

I had the unfortunate experience of dealing with this soliciting firm on a recent buy to let property purchase. I was assigned a case handler whom consistently ignored or did not responded to my emails or enquiries, I would consisterly have to make an effort to try and get a hold of someone in the firm to to understand updates with my case. It got so bad that the firm partner had to personally handle the case and proceedings. I was offered discount on my soliciting fees, but the stress of having to chase consistently was not worth it. I personally would not look to use them again.

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03/02/21 - Reviewed by Daniel W

Disgrace of a company if you are using these as a new build company recommended be aware they work to the agents needs and hid and didn’t check important information such as planning permission not being looked at building regulations not signed off. I compalined to Tracey quirk 3 months on no response. DO NOT USE

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07/01/20 - Reviewed by Gauravsingh Rana

Rubbish service
Will not recommend to my enemy as well
Just to extend lease took one year
Horrible service

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09/09/19 - Reviewed by Robert Henry

Unempathetic, fee chasing charlatans who are lovely and helpful at the beginning then stab you from afar at the end. This disgusting company charged me £2000 for two court appearances in which they accomplished absolutely nothing, thus I removed them and continued alone. One year later I receive a court summons for a further £2000 owed to them, of which I was completely unaware. No contact, no letters or emails or anything, nothing until I receive a court summons!? They then doubled the amount I owed once I had paid a further £1500 out of nowhere and nobody is ever available to discuss this... they are truly disgusting people. Do it use them at any cost!

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30/09/17 - Reviewed by Anonymous

After four months after my offer was accepted on my house I'm finally in it. I was a first time buyer going into a house with no chain, it really should have been straightforward. Instead, I almost lost the house I was buying, I was right at the end of the tenancy agreement with my landlord so I thought I would have no where to live, and they quoted £840 (roughly) and my actual bill came to around £1056. In house solicitors at estate agents cost around £1300 at most and it's just not worth the stress that I went through to save that £300. I had Debbie Kerwin who didn't reply to emails and was never around to answer my calls. I was told by a receptionist that she was "swamped" at the moment, I believe I'm not the only person who has been told that from other reviews I have seen, which just shows the complete lack of professionalism employed by these people. I received a call from Debbie but then had to call her back and the receptionist told me she was unavailable even though it had been less than a minute since I had last spoke to her which makes me think she logs on their system that she's unable to take calls.
I was blamed for not sending money into the client account for searches which is why they were saying that they hadn't done it (after waiting two weeks) but after they had checked they realised that they had received the funds two weeks prior.
I'd give them zero stars if it was an option. I really hope my review allows people to make a good call when choosing their solicitors, just go with in house for conveyancing or just do so much research into the company you're looking at.

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