Spicketts Battrick Law Practice Reviews & Information

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1 stars  
18 Review(s)

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3/4 Gelliwastad Road, Pontypridd, Mid Glamorgan, CF37 2AU

Other branches

Facilities Office accepts Legal Aid

Languages spoken English, French 
Size of firm 3 solicitors

02920 461 480   Send email   Visit website  

Accreditations

The Law Society Accredited - Family LawThe Law Society Accredited - Criminal LitigationThe Law Society Accredited - Personal InjuryThe Law Society Accredited - Conveyancing Quality

Reviews

1 stars

Based on 18 review(s)

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Summary

5 stars   1
4 stars   0
3 stars   0
2 stars   0
1 stars   17

Legal services at this branch

  • Advocacy
  • Children
  • Clinical negligence
  • Commercial property
  • Company and commercial
  • Conveyancing - residential
  • Crime - general
  • Employment
  • Family - general
  • Family - mediation
  • Insurance
  • Landlord and tenant - residential
  • Licensing gaming and betting
  • Litigation - general
  • Neighbour disputes
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Tax
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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

19/11/18 - Reviewed by Arun

I cant find lower star rating than one sonhad to give one star. Friend of mine is selling his property and his buyer has taken this solicitor. Awfully slow, asking questions after 2 months of searches, not answering phone calls, replying emails after days and delaying the whole process. I bought property and it went smoothly and got keys in 8 weeks. I had to go through lots of paperwork but solicitor was well on ball but my friend is even thinking to cancel the sale just this solicitor is giving him headache. When i saw reviews and their reply against each review ,its awful that they copied and pasted same answer to all reviews. Would highly suggest all people in conveyancing matters that please find solicitor with high rating. They might cost more but will be headache free service.

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20/11/18 - Response by Spicketts Battrick

Hi Arun

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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20/11/18 - Response by Arun

Same copied and posted message as usual

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

14/11/18 - Reviewed by Anonymous

Terrible service. Rude and incompetent. Avoid at all costs.

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14/11/18 - Response by Spicketts Battrick

Hi

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

11/11/18 - Reviewed by Charles Moseley

Cheap and rubbish. Mistakes, arrogance, rude service, slow to act and now ignoring my complaint to them. John Allison is the worst solicitor I have dealt with. He lied to me repeatedly about the mistakes they made and the reasons for delays.

Appalling.

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13/11/18 - Response by Spicketts Battrick

Hi Charles

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

19/10/18 - Reviewed by Anonymous

Find another solicitor, constantly leaving messages as can't get to speak to anyone when I call. Sitting on enquiries for a week which is holding up my sale, this could been sorted with one phone call. Poor service

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25/10/18 - Response by Spicketts Battrick

Hi

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

15/10/18 - Reviewed by John Alford

Really really really can’t do this job
They requested the same information from me at least 3 times no communication
Extremely rude
Not professional whatsoever
They are very slow to complete or communicate with other solicitors
Please don’t use this company
Read other comments if you don’t believe me

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25/10/18 - Response by Spicketts Battrick

Hi John Alford

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

General Legal advice

1 stars

22/08/18 - Reviewed by Anonymous

If I could give zero stars I would. Can't keep track of payments made, all receipts are inaccurate. Can't say whether a notice has been served or not, after 4 weeks. Does not respond to emails unless pressured to.

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25/10/18 - Response by Spicketts Battrick

Hi

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

17/07/18 - Reviewed by Kim

Absolutely appalling - DO NOT USE! These are my buyers' conveyance - in a chain of just 3 properties, where 1 property is empty bbc and 1 is a first time buyer we are still nowhere near exchange after 14 weeks. They will not respond to my conveyance, keep telling my EA they haven't received everything from my side when I know that the same info has been sent 4 times now. They had the cheek to send a snotty email to my EA because they are being chased so much. They didn't check my buyers' mortgage paperwork for ages and when they did, it had an incorrect address - they also failed to order a mining search. My vendor has now put her property back on the market as she's so fed up! We gave them warning that the chain was in danger of collapsing due to them...they don't give a stuff....the SO called conveyance dealing with it all has now gone on holiday!!!! I am so close to just pulling the plug but I'll lose so much money in wasted fees. Hate them for all this stress caused my their inefficient, lazy, incompetent staff. They are a disgrace to the profession and should have their licence pulled.

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25/10/18 - Response by Spicketts Battrick

Hi Kim

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

13/07/18 - Reviewed by Hywel Thomas

Painful experience culminating in John Allison sending back my passport six months after I sent it to him. I assumed it was lost in the post so I had to buy another one. He failed to answer my emails requesting payment.
Rubbish solicitors.

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25/10/18 - Response by Spicketts Battrick

Hi Hywel Thomas

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

General Legal advice

1 stars

12/06/18 - Reviewed by Barbara

I am using them to sell and buy property. It has taken 3 months already and still no end in sight. I definitely would not recommend them. I'm stressed to breaking points. My buyer is still waiting and that has been over 4 months now. This firm in my opinion is hopeless. Everything is slow with them.

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25/10/18 - Response by Spicketts Battrick

Hi Barbra

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

5 stars

04/06/18 - Reviewed by Anonymous

Used Spickett's Battrick for a lease extension, very easy, very quick and absolutely no stress for me! I would definitely use them again.

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

18/05/18 - Reviewed by M K howard

Sarah Farrell has caused me great stress in purchasing a house . The house was empty , the vendor used Sarah Farrell. I had to do most of the work through Peter Alan myself as on the day of completion Sarah realised that she didn't have the mortgage detail for the property

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25/10/18 - Response by Spicketts Battrick

Hi M K Howard

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

19/02/18 - Reviewed by Juliet

Worst experience trying to purchase a property using Sarah Farrell. Avoid. I left a review on another website immediately after the debacle that was our house purchase and today received an email stating that they wanted the review removed under Section 5 of the Defamation Acr. Honestly, I've never known a firm like it. As well as being appallingly bad, it would appear that they are also bullies. Avoid.

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25/10/18 - Response by Spicketts Battrick

HI Juliet

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

11/01/18 - Reviewed by Devon

I took the advice of Fox and Sons to use Spicketts and Battrick and that was my biggest regret!

Your calls are hardly answered. When you do get to leave a message and say Call me back, don’t hold your breath.....

I know people who sold their house a month after us and have already moved in. We have yet to even exchange contracts. Even the senior partner is shocking. No called are ever returned.

Spare yourself the tread and not use this appalling firm. They are selling a non-existent Service. Wish there was something I could do about if!

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25/10/18 - Response by Spicketts Battrick

Hi Devon

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

19/12/17 - Reviewed by Anonymous

Do not use Spicketts Batterick, they do not reply to emails or pick up phone calls. This has been a terrible experience.

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25/10/18 - Response by Spicketts Battrick

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

11/12/17 - Reviewed by Anonymous

we used this Solicitors as recommended by our Estate Agents as they have ties with them,
we were told to book a van for the completion day when only 3 out of the 4 parties were ready to proceed !!
on their say we paid a deposit of £400 for a removal van and lost £200 ,we got the other £200 back from the estate agent who felt embarased by the whole situation, they denied it all and the director wasn't interested
in our loss , use at your own peril!!!!!!!!!!

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11/01/18 - Response by John

DO NOT USE THIS FIRM. they take their own sweet time to do anything. We were supposed to exchange today but the buyers solicitor (Spicketts and Battrick) was only reviewing the file. We sold 5 months ago. PULL your FINGER OUT!

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25/10/18 - Response by Spicketts Battrick

Hi John

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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25/10/18 - Response by Spicketts Battrick

Hi

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

01/12/17 - Reviewed by Andy

I haven't had a worse experience in my life with a solicitor. I CAN NOT recommend these solicitors

They took TWICE as long to sell the same flat than it took when bought 6 months earlier, both simple no chain, cash buyers. The only difference was the solicitors!

They are unresponsive, did not reply to questions within their own published promised timescales.

I had to do most of the chasing for them, as they seemed incapable of picking up a phone or sending an email, seemed to still be working in the 19th century, sending letters and waiting for a response, never wondering why they hadn't.

My recommendation is to use someone/anyone else

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25/10/18 - Response by Spicketts Battrick

Hi Andy
We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

30/10/17 - Reviewed by Anonymous

Do not use if you wish to move especially Sarah Farrell awful experience

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25/10/18 - Response by Spicketts Battrick

Hi

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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Spicketts Battrick Law Practice

Conveyancing/property

1 stars

25/10/17 - Reviewed by Anonymous

Acute lack of communication. Serious delays.

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25/10/18 - Response by Spicketts Battrick

Hi

We would like to apologize for your negative experience when using our firm recently. We’d like to learn more about your specific experience and help improve our services to all of our clients. However due to the Data Protection Act and GDPR legislation we are unable to communicate with you directly via any form of social media or online review platform, so with this in mind, and if possible, could you please email us at feedback@sbwales.com with your case details so we could look into why you received an unsatisfactory service from ourselves, this would be greatly appreciated. We look forward to hearing from you and working towards earning back your business in the near future.

Kind Regards

Spicketts Battrick

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