62 reviews (4/5) and information for Thackray Williams LLP, Bromley

Home > UK Solicitor > Bromley > Thackray Williams LLP

Add review

4.0 stars average for Thackray Williams LLP from 62 reviews  
62 Review(s)

3 review(s) removed
Why are reviews removed?


How to find us

Kings House, 32-40 Widmore Road, Bromley, Greater London, BR1 1RY

Other branches


Facilities Office accepts Legal Aid

Languages spoken English, French, German, Greek, Ibo, Spanish, Turkish 
Size of firm 35 solicitors


Are you this solicitor?    
Contact us to take control of your listing or to request any edits to your information

19381 page views

All content on solicitor.info is viewed and used at your own risk and we do not warrant the accuracy or reliability of any of the information.


Reviews

4.0 stars average for Thackray Williams LLP from 62 reviews

Based on 62 review(s)

Add review

Legal services at this branch

  • Advocacy
  • Banking
  • Children
  • Clinical negligence
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Consumer
  • Conveyancing - residential
  • Corporate finance
  • Debt and bankruptcy - personal
  • Debt recovery
  • Employment
  • Family - general
  • Family - mediation
  • Landlord and tenant - residential
  • Litigation - general
  • Mergers and acquisitions
  • Neighbour disputes
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Professional negligence
  • Tax


Add review

Filter Reviews

 


Thackray Williams LLP

General Legal advice

1 stars

19/04/21 - Reviewed by Ann

Waited for 10 months and still waiting for the documents they promised to provide upon completion. The service was alright before I pay them, but after the payment, the waiting time for getting a response from them is usually around 4 weeks. Would not recommend Thackray Williams LLP to anyone.

Was this review helpful?  
Thumbs up 49   Thumbs down 36

Respond   Report abuse

Thackray Williams LLP

General Legal advice

5 stars

08/04/21 - Reviewed by Jessica G

I had very good advise and help from Sophie Corr during my transaction. She made everything go a lot smoother and put my mind at ease! Very thankful for her in a stressful time!

Was this review helpful?  
Thumbs up 33   Thumbs down 38

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

23/03/21 - Reviewed by Easy to deal with, smooth and responsive

Made the buying process very easy, easy to contact with any queries etc. Very quick turn around on processing. Would highly recommend for property purchasing

Was this review helpful?  
Thumbs up 25   Thumbs down 31

Respond   Report abuse

Thackray Williams LLP

General Legal advice

5 stars

16/03/21 - Reviewed by Sing H

Excellent Service
I am very satisfied with the service and highly recommend it. Having known my urgency, Paul Antoniou worked overtime to help. I am so impressed with the helpfulness and consideration.

Was this review helpful?  
Thumbs up 35   Thumbs down 31

Respond   Report abuse

Thackray Williams LLP

Employment law

5 stars

08/01/21 - Reviewed by SH

The service was excellent, efficient, prompt and insightful. Emma Thompson was always available to respond to emails and pick up the phone to discuss the issues. Fee was £300 per hour. I would recommend the service to others. I felt I had someone on my side to give clear professional advice, and to speak on my behalf.

Was this review helpful?  
Thumbs up 41   Thumbs down 49

Respond   Report abuse

Thackray Williams LLP

Employment law

5 stars

16/10/20 - Reviewed by C.Knight

Required redundancy expertise and so very glad we found Emma, found her to be highly professional highly engaged and totally there for us at all times, the advice and attention to detail was very much appreciated.
Resolved all our outstanding issues very satisfactorily.

Was this review helpful?  
Thumbs up 27   Thumbs down 37

Respond   Report abuse

16/10/20 - Response by Thackray Williams

Thank you for taking time to leave us feedback it is much appreciated.

Respond   Report abuse

Thackray Williams LLP

General Legal advice

1 stars

18/04/20 - Reviewed by C. HUDSON

The worst possible service by an individual who was both incompetent and self-serving. He expected to be paid 'top dollar' for almost nothing, even charging for the consultation to determine whether he would take the case. The most unjustifiably arrogant, self entitled and ignorant lawyer it has ever been my misfortune to come across, and I have considerable experience of lawyers. It is almost impossible but he gives lawyers a bad name.
I would not use them to help cross a road, much less represent me in any matter legal.

Was this review helpful?  
Thumbs up 53   Thumbs down 31

Respond   Report abuse

Thackray Williams LLP

Employment law

5 stars

18/03/20 - Reviewed by Anonymous

The service I received from Emma was amazing. She produced a Contract Review for my company and her service was next to none. I would definitely recommend for any employment documentation reviews. She was always at the end of the phone and contactable. I will definitely be using this firm for my legal needs going forward.

Was this review helpful?  
Thumbs up 31   Thumbs down 28

Respond   Report abuse

Thackray Williams LLP

Employment law

1 stars

18/03/20 - Reviewed by Zehra

The service was atrocious. It took them too long to assist us and charged us £900 for preparing a generic contract/Staff handbook which wasn't specific to our company and seemed as though it was a generic copy they had. When we requested amendments which required copy and pasting from what we have on our website and sent it in an email and requested to change staff names to their titles only they charged us £1800 (this included a less than 10 minute phone on legal advice). When we disputed this we were given no assistance and referred to the debt collection team. We as a company will never be using their services again and would not recommend them to anyone.

Was this review helpful?  
Thumbs up 45   Thumbs down 33

Respond   Report abuse

18/03/20 - Response by Thackray Williams

We are sorry to hear about the problems with your recent matter. We would like to investigate this further, if you could please send more information on the matter to info@thackraywilliams.com we will look into it.

Respond   Report abuse

20/03/20 - Response by Thackray Williams

Dear Zehra,

We have now looked into this matter for you.

On 23 May 2019, it was agreed that a review and re-draft of your contractual documentation would be undertaken for the fixed cost of £1,250 plus VAT. We were then subsequently asked to review and amend your GDPR policies. In addition to this, our employment team provided you (and your colleague) with advice in relation to employee issues arising (again, outside of the original retainer). At the time of billing, you were provided with a full time and cost breakdown of the work undertaken on your behalf and advised that despite extensive additional work being undertaken, our fees would be capped at £1,500 plus VAT. The costs breakdown provided to you itemised the additional time spent on your matter and the telephone conferences held, which far exceed 10 minutes, as suggested by you.

We understand that there have been e-mails to you confirming the position previously however, are sorry that you remain unhappy.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

17/02/20 - Reviewed by Janet Doe

I was very impressed with the service I received from Thackray Williams. Gwen Li answered all our queries promptly and efficiently and I would definitely recommend them in the future.

Was this review helpful?  
Thumbs up 37   Thumbs down 30

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

30/01/20 - Reviewed by Linda Wilson

Excellent service. Marcus and Gwen extremely helpful and good at keeping me informed - always someone at the end of the phone. Very happy with the service I received. Many thanks.

Was this review helpful?  
Thumbs up 26   Thumbs down 37

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

09/01/20 - Reviewed by Anonymous

I was very pleased with the way Thackray Williams dealt with our sale. It was a protracted and difficult process, but Gwen and her associates were always helpful and dealt with the difficulties professionally and with infinite patience. Responses were always quick and informative and friendly and the costs were very reasonable in the circumstances. I would certainly recommend to others.

Was this review helpful?  
Thumbs up 30   Thumbs down 31

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

24/12/19 - Reviewed by Paul Kelly

Great service given by Gwen and Zoe. made life easy for me.

Was this review helpful?  
Thumbs up 35   Thumbs down 35

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

17/12/19 - Reviewed by James Drewry

We had a complicated freehold/leasehold situation with a maisonette with two freeholds and no leasehold in place. This meant that mortgage providers would not touch it which would dramatically effect the sale price. My estate agent recommended Thackery Williams as experts in freehold/leasehold situations. I was not disappointed with this recommendation. From the first contact they gave the the owner of the other freehold and myself some great advice and guidance for how to set up a new joint freehold with two separate 999 leaseholds to put the property in an extremely favourable position to sell and maximise profit. I dealt with Gloria Jackson who then went on maternity and David Gibson took over. Both were very prompt at coming back to queries and both were clearly very knowledgeable. David managed most of the case and I was extremely impressed with the level of service and standard of work done on our case. He successfully drew up the new freehold and leasehold documents carefully listening to what we wanted and checking that we were happy at each point. He also sorted through third parties new building drawing plans and the setting up of a company for the freehold. All was done in good time and it was great not to have to chase a solicitor (as I have had to with some many others). Price seemed fair compared to the rest of the market. If you have a freehold/leasehold query or concern I would definitely recommend contacting David and the team at Thackery Williams.

Was this review helpful?  
Thumbs up 27   Thumbs down 37

Respond   Report abuse

Thackray Williams LLP

General Legal advice

1 stars

12/12/19 - Reviewed by Daniela

I am very disappointed with Thackray Williams, and I would never go back there again. Although the service was great I was told that my invoice would be capped at £800.00, only to be invoiced for nearly £1600.00. They have refused to reduce my invoice, they have come back with reasons why they can't. But I strongly believe that I should have been never been told that the invoice would be capped.

Was this review helpful?  
Thumbs up 50   Thumbs down 28

Respond   Report abuse

12/12/19 - Response by Thackray Williams

We are sorry to hear about the problems with your recent matter and invoice. We would like to investigate this further, if you could please send more information on the matter to info@thackraywilliams.com we will look into it.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

12/12/19 - Reviewed by Anonymous

The service was great and I felt in good hands at all time. Gwen Li was amazing and was a true professional at all times.

Was this review helpful?  
Thumbs up 27   Thumbs down 33

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

03/12/19 - Reviewed by P. James

Marcus, Gwen and and their legal secretaries, dealt with my conveyancing in a very pleasant, professional and efficient manner. I am extremely pleased and should the occasion arise in the future have no hesitation in using Thackray Williams again, nor recommending them to others.

Was this review helpful?  
Thumbs up 29   Thumbs down 26

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

03/12/19 - Reviewed by Mike and Lucy

We were kept informed by Gwen and Lauren all the way through the process, a professional and polite team, they always got back to us when they said they would. Highly recommended, the bonus is they are such nice people. Thank you

Was this review helpful?  
Thumbs up 28   Thumbs down 20

Respond   Report abuse

12/12/19 - Response by Thackray Williams

Thank you for taking the time to leave a review.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

19/11/19 - Reviewed by Anonymous

Everybody we dealt with at Thackrays was very helpful and informative, in particular Gwen and Marcus. Prices were slightly higher than the solicitors we had previously used (now retired) but it was worth the extra. We would recommend Thackrays to others.

Was this review helpful?  
Thumbs up 32   Thumbs down 37

Respond   Report abuse

25/11/19 - Response by Thackray Williams

Thank you for taking the time to leave a review.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

07/11/19 - Reviewed by Thake

We had superb support throughout our rather difficult conveyance. All the staff were very helpful and professional but with particular praise for Gwen Li and Marcus Beavis. Their charges were reasonable and I would recommend them to others.

Was this review helpful?  
Thumbs up 35   Thumbs down 29

Respond   Report abuse

25/11/19 - Response by Thackray Williams

Thank you for taking the time to leave a review.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

06/11/19 - Reviewed by Rachael

The service I received from Katherine with purchasing my first property was great from the start.
I had regular updates and any queries I had were answered very quickly.
Thanks again

Was this review helpful?  
Thumbs up 31   Thumbs down 22

Respond   Report abuse

25/11/19 - Response by Thackray Williams

Thank you for taking the time to leave a review. We wish you every happiness in your first home.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

30/10/19 - Reviewed by Anonymous

Very efficient service with ongoing support and readily available to answer all questions. Such great service, we’ll be using them for other services as well.

Thank you

Was this review helpful?  
Thumbs up 36   Thumbs down 31

Respond   Report abuse

25/11/19 - Response by Thackray Williams

Thank you for taking the time to leave a review.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

1 stars

10/09/19 - Reviewed by Anonymous

Out together the report, got key figures wrong and needed to pay additional because they made a mistake with the land registry. This was months after the purchase was complete. No accountability from their side.

Was this review helpful?  
Thumbs up 44   Thumbs down 19

Respond   Report abuse

10/09/19 - Response by Thackray Williams

We are sorry to hear about the problems with your recent transaction. We would like to investigate this further, if you could please send more information on the matter to info@thackraywilliams.com we will look into it.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

4 stars

11/08/19 - Reviewed by Mike Cherry

Excellent service was provided throughout the conveyancing process, with little fuss, and competitive fees. I would have no hesitation in recommending this firms services to others.

Was this review helpful?  
Thumbs up 29   Thumbs down 34

Respond   Report abuse

30/08/19 - Response by Thackray Williams

Thank you for taking the time to write a review.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

07/07/19 - Reviewed by Melody

We used Kevin Gauntlett for our conveyancing.
Kevin and his assistant were very reliable, professional and quick to reply.
With each query they responded by phone or by email within two hours. This was important to us as we were both busy at work.
We phoned around for prices, and Thackray Williams were as good as others but were the closest to our home.
Kevin is calm, professional & likeable - would thoroughly recommend him.
Melody & Vincent

Was this review helpful?  
Thumbs up 25   Thumbs down 41

Respond   Report abuse

11/07/19 - Response by Thackray Williams

Thank you for taking the time to leave a review.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

21/06/19 - Reviewed by Andy S

Gwen handled the sale of my property, she worked very diligently to bring my sale to a speedy conclusion. I would recommend the service that was provided.

Was this review helpful?  
Thumbs up 33   Thumbs down 24

Respond   Report abuse

11/07/19 - Response by Thackray Williams

Thank you for taking the time to leave a review.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

04/04/19 - Reviewed by Trudy

The service we received from Thackray Williams was first rate. Katie, our solicitor, worked diligently to complete all documents on time and so reduce the stress of selling and buying a property. We were kept informed of each stage and communication was swift and clarified what was required. We would highly recommend Thackray Williams and will definitely use them again in the future.

Was this review helpful?  
Thumbs up 42   Thumbs down 28

Respond   Report abuse

18/04/19 - Response by Thackray Williams

Thank you for taking the time to leave a review.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

24/03/19 - Reviewed by Ky

Lydie handled my purchase and Gwen handled my re-mortgage together they make a great team and made it a stress free process for me, thank you.
I would definitely recommend their service.

Was this review helpful?  
Thumbs up 27   Thumbs down 25

Respond   Report abuse

29/03/19 - Response by Thackray Williams

Thank you for taking the time to leave a review.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

12/03/19 - Reviewed by F.Y.

I would like to say how pleased I am with the service I received on a property query I brought to David Gibson, which he dealt with very promptly over the phone and by email and he answered all my questions fully and he also helped me with a related issue which came up. David, apart from being very professional was also very personable and approachable.

Was this review helpful?  
Thumbs up 27   Thumbs down 34

Respond   Report abuse

15/03/19 - Response by Thackray Williams

Thank you for taking the time to leave a review about your positive experience.

Respond   Report abuse

Thackray Williams LLP

General Legal advice

5 stars

11/02/19 - Reviewed by Lucy Hughes

I would like to thank Sharon Tucker for handling my case with such professionalism and dedication!

Was this review helpful?  
Thumbs up 36   Thumbs down 19

Respond   Report abuse

15/03/19 - Response by Thackray Williams

Thank you for taking the time to leave a review regarding your recent positive experience.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

07/02/19 - Reviewed by Anonymous

Was recommended by a new house vendor for the house purchase.
Professional and fantastic customize service to meet my special requirement.

Was this review helpful?  
Thumbs up 36   Thumbs down 29

Respond   Report abuse

15/03/19 - Response by Thackray Williams

Thank you for taking the time to leave a positive review about our New Build Team.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

14/01/19 - Reviewed by Rachael

We used Thackray Williams for the sale of our property, they were easy to contact, quick to respond to queries and made the whole experience as easy for us as they could. They were not the cheapest option but we did receive a quality service from our appointed solicitor.

Was this review helpful?  
Thumbs up 33   Thumbs down 32

Respond   Report abuse

15/03/19 - Response by Thackray Williams

Thank you for taking the time to leave a positive review regarding your recent experience.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

14/12/18 - Reviewed by Beech

Service was first class. Faye and Gwen always answered the phone when I called them, answered all my questions and put me at ease. Have no hesitation in recommending this company.

Was this review helpful?  
Thumbs up 33   Thumbs down 26

Respond   Report abuse

15/03/19 - Response by Thackray Williams

Thank you for taking the time to leave your positive comments about our New Build Team.

Respond   Report abuse

Thackray Williams LLP

General Legal advice

5 stars

08/12/18 - Reviewed by Mark

Highly recommend, nothing but first class professional service from day one through to compilation. Can not fault this firm, Chris & his team are amazing!

Was this review helpful?  
Thumbs up 35   Thumbs down 39

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

07/12/18 - Reviewed by Mary B.

I was given a service, which was extremely professional and friendly at the same time. Katie Williams was extremely efficient, while at the same time she always had time to answer any of my – lengthy - questions. In case I could not reach her she virtually called me the next minute. You expect things do go wrong when you are buying a property in the UK while living in Germany. They did not. Katie took me through all the steps in advance and it all went extremely smoothly. Katie left no stone unturned so that even the real estate agent – from the other side – was impressed.

Was this review helpful?  
Thumbs up 30   Thumbs down 32

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

13/11/18 - Reviewed by Andrew Perris

I have moved 3 times in the last 5 years and have also bought a investment property! I have a fair amount of experience in selling and buying houses recently, both Marcus Beavis and Gwen Li along with Thackray Williams has been the best experience of any solicitor I have worked with. I found them extremely pleasant to speak to at all times and they gave me the time to answer Q's and always replied to anything via phone or email. I have previously found it hard to get responses to Q's in anyway shape or form from some solicitors, but this experience was the polar opposite. Having someone give you the time of day in such a busy period puts your mind at rest! I couldn't recommend Marcus, Gwen and Thackray Williams more! Fantastic experience and a delight to work with.

Was this review helpful?  
Thumbs up 33   Thumbs down 22

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

11/11/18 - Reviewed by E. Cruz

Used Thackray Williams for conveyancing service as recommended by our developer. Thank you very much to Ms. Lydie Maniema and her team for helping a first time buyer like us, albeit a complicated case, get onto the property ladder. Very helpful throughout, from start to completion. I will definitely recommend to my friends and anyone who wants a conveyancing service that's understanding and gives good advice.

Was this review helpful?  
Thumbs up 37   Thumbs down 25

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

08/11/18 - Reviewed by Anonymous

John had been on top of the deal from the beginning to the end, he would always provide timely and complete response to all the inquiries. Would highly recommend.

Was this review helpful?  
Thumbs up 30   Thumbs down 21

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

30/10/18 - Reviewed by William Jones

Gwen was a lone voice in a sea of ineptitude. Other solicitors in the chain were slow, uncommunicative and reluctant to act but Gwen was happy to chase the other solicitors in the chain until we finally got a result. More than happy to recommend them.

Was this review helpful?  
Thumbs up 35   Thumbs down 30

Respond   Report abuse

Thackray Williams LLP

General Legal advice

5 stars

22/10/18 - Reviewed by Sam Stafford

I've used John Grindley for my conveyancing recently and found him to be really efficient. He was always on hand to answer my queries (no matter how big or small) and answered the phone whenever I called which is a rarity.
When the estate agents were being awful he stepped in and handled the situation, doing their job as well as his.
Highly recommend the firm and definitely him! Would definitely use again.

Was this review helpful?  
Thumbs up 25   Thumbs down 27

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

19/10/18 - Reviewed by Alex

We have used Gwen Li in the Bromley office three times in the last 2 years and I can easily say that we would be significantly worse off (and probably would have lost the deposit on one of the houses). What a great solicitor!!!

Specifically,

1) We bought an off-plan house a day after the Brexit referendum which caused a related transaction to fall through and which caused us to delay by one month whilst we got specialist finance in place
2) We later remortgaged that property using Gwen (straight forward...)
3) And finally we just had a horrible and extremely messy sale/related purchase which again involved the use of specialist finance to complete the onward part

Basically, Gwen has dug us out of multiple holes, saved us significant sums of money, worked all hours of the day to get our deal across (a bridge loan which took 5 days from application to drawdown) and in the process has managed to overcome incompetence from the other side and managed to hold our hands when we thought it was pretty much all over and we had lost our dream house.

So that was a long way of saying that our family are delighted and could not be happier with services received - and she is highly recommended!

Was this review helpful?  
Thumbs up 37   Thumbs down 35

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

18/10/18 - Reviewed by Usman Bhopal

Excellent Job!!!
I used them to purchase my ever first home having no experience and information regarding such complex system to transfer of property to become owner. I found them polite, caring and trying their best to help you. Very professional team with courteous attitude towards their clients. I will definitely recommend them and will use their services in future.

Was this review helpful?  
Thumbs up 31   Thumbs down 36

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

18/10/18 - Reviewed by Anonymous

I used this company when moving home and would not hesitate in using them again. Always received swift and polite responses to any questions I raised.
My move went through without any hitch, I would highly recommend Thackray Williams to anyone.

Was this review helpful?  
Thumbs up 30   Thumbs down 19

Respond   Report abuse

Thackray Williams LLP

General Legal advice

5 stars

17/10/18 - Reviewed by Anonymous

I dealt with Faye Williams and Lydia Manama for an attempted purchase of a property. I cannot fault their dedication and commitment to representing me and my best interests. They were always available to talk and also emails were responded to very quickly. They both appreciated the complex and tricky situation that I was in, and I really valued their input and ability to think outside the box. I will have no doubt in using them for any further transactions going forward.

Was this review helpful?  
Thumbs up 29   Thumbs down 30

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

17/10/18 - Reviewed by Anonymous

Our conveyancer, Sharon, was a constant source of sound advice and helpful insights during a difficult and drawn-out sale. We’re enormously grateful for her help keeping the chain moving. She always responded to our queries quickly, calmly and with useful comments.

Was this review helpful?  
Thumbs up 32   Thumbs down 23

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

12/10/18 - Reviewed by Anonymous

I have no problem recommending Thackray Williams. We used them for a house sale/purchase. They kept the chain moving by completing their work to the deadline required. When I had queries, they were on hand to answer them and put my mind at rest.

Was this review helpful?  
Thumbs up 30   Thumbs down 33

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

10/10/18 - Reviewed by Jennifer Curtis

Thackray Williams were absolutely brilliant especially Katie Williams who we had the pleasure of dealing with. They were constantly chasing up the rest of the chain and always kept us updated with everything, A very friendly and professional company who I would definitely recommend and use again.

Was this review helpful?  
Thumbs up 38   Thumbs down 23

Respond   Report abuse

Thackray Williams LLP

General Legal advice

5 stars

04/10/18 - Reviewed by Anonymous

Good service, sound legal advice. Very happy with services provided.

Was this review helpful?  
Thumbs up 25   Thumbs down 28

Respond   Report abuse

Thackray Williams LLP

General Legal advice

2 stars

14/07/18 - Reviewed by Anonymous

I used this company for conveying a recent sale. I’ll give them a second star for completing the deal but it could easily have been 1. Just appalling communication where reasonable enquiries are treated as if you are some kind of annoying fly to be swotted away. I wouldn’t use them again.

Was this review helpful?  
Thumbs up 36   Thumbs down 25

Respond   Report abuse

10/10/18 - Response by Thackray Williams

We are sorry to hear of your previous experience. Please would you e-mail your full name and contact details so that we can look into your transaction in further detail?

Respond   Report abuse

Thackray Williams LLP

Will and probate

1 stars

06/05/18 - Reviewed by Anonymous

Thackray Williams allowed my elderly father of 88 years to change his Will, even though he had Alzheimers and was being coerced by my sister, who was controlling him. She made my father change his Will to make her sole beneficiary and Thackray Williams went along with it.

Was this review helpful?  
Thumbs up 40   Thumbs down 31

Respond   Report abuse

15/11/18 - Response by John

I note Thackray have not responded to your review, seems the only do so when it hurts

Respond   Report abuse

Thackray Williams LLP

General Legal advice

5 stars

27/02/18 - Reviewed by Anonymous

I have used this company 3 times and have always found the service to be outstanding. Each transaction was handled professionally and swiftly. I have recommended numerous times to friends and family and will continue to do so.

Was this review helpful?  
Thumbs up 37   Thumbs down 26

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

1 stars

04/01/18 - Reviewed by James

Very disrespectful individuals that work here.
The gentlemen who work with property are condescending and mock statements with laughter and sarcasm.
They are disgusting and very rude towards the questions I had while looking for legal aid.
The female staff are very informative and helpful.

Was this review helpful?  
Thumbs up 40   Thumbs down 27

Respond   Report abuse

Thackray Williams LLP

Family

1 stars

31/12/17 - Reviewed by Andreas kyprianou

Service was appalling, costs bumped up by duplication or letters, multiple unnecessary emails' untrustworthy with of any pertinent or privileged information.

Was this review helpful?  
Thumbs up 38   Thumbs down 29

Respond   Report abuse

15/06/18 - Response by The Family Team at Thackray Williams LLP

Dear Mr Kyprianou,
We note your comment about the 'family service' you received from Thackray Williams LLP. We have searched for your details on our database but we cannot see that we have ever acted for you. Please can you provide further details?

Yours sincerely,

Thackray Williams LLP

Respond   Report abuse

Thackray Williams LLP

General Legal advice

1 stars

04/11/17 - Reviewed by Anonymous

Don't respond to emails. Say they will sort it that second, 2 weeks later they have done nothing. Call again and they say they can't find your original email. They then find it whilst you are on the phone and say they will action immediately. 3 days later still nothing! And this is all dealing with a partner...shocking! They are happy to take the money but are so slow and unbelievably lazy! Plus are really dismissive and rude when you chase them.

Was this review helpful?  
Thumbs up 45   Thumbs down 24

Respond   Report abuse

04/01/18 - Response by Jonathon Reed

I had the same kind of experience with this firm some ten years ago and some other reviews regarding this firm I am in agreement with. I tried to extricate myself from these people, thank god I managed to do so before handing over more money for no work just piles of useless paperwork that looked good on a desk when you see them in their office. I would not recommend this firm if you need expert advice, I proved their decisions wrong during my case as I happened to have a barrister friend reading their correspondence.
Finally, in my case they lost important docs, mixed up drafts with originals causing major issues.

Respond   Report abuse

31/10/18 - Response by Anonymous

Before making a comment on this firm I read all the reviews on this site & found the comment I am responding to the most apt in my particular dealings with this company.
In my case I was given a solicitor that charged a little more on top of the usual rate, I presumed that was because I was receiving or about to receive good, legal advice.
I was charged in excess of £12k for a years worth of, duplicated letters, most unnecessary, repetive emails and when I asked for my correspondence not tobe replied to I was sent mail proclaiming the ‘need’ to respond, the former being the lesser of evils from this company.
My personal experience with this firm left a nasty taste in my mouth due to the lack of appropriate & correct advice spanning a year. I Tried for months to cut ties with this firm & eventually found a really good Jewish solicitor that confirmed that this company (especially the solicitor I had) was unaquivically not acting in my best interests and I paid the price for my poor judgement in retaining this firms services.
I remain anonymous with this review not caring about the response they may give as it makes absolutely no difference to the incrediebly inept service I received from Thackray Williams and all those associated with this firm.
If you live in Bromley I would avoid them like the plague.
Find out the truth about these people from reviews web-wise if you don’t believe. The truth is out there for all to see.




Respond   Report abuse

Thackray Williams LLP

General Legal advice

1 stars

05/07/17 - Reviewed by Anonymous

As a first time buyer the reassurance I craved was not provided. I ended up relying on the advice of friends of family and internet, and then going back to my solicitor with the information i had found, as opposed to the other way round. The experience was very unsettling and creating lots of anxiety. I was recommended Thackray Williams by my estate agent, and truly wish I had not took their advice.

Was this review helpful?  
Thumbs up 42   Thumbs down 22

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

1 stars

21/06/17 - Reviewed by Steve

Simply do not use this company. They have made the purchase of my new build flat very difficult. The response time is very slow and they do not coordinate the work internally. I have dealt with 5/6 people from the business all asking for different pieces of information. Some of which has been duplicated and had to be resent. Do not use.

Was this review helpful?  
Thumbs up 42   Thumbs down 20

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

2 stars

31/05/17 - Reviewed by Anonymous

Used these guys to do the conveyancing, and though it was finally done, it was far from straightforward, definately not helped by being allocated a person who only worked part time!

Was this review helpful?  
Thumbs up 30   Thumbs down 25

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

5 stars

09/03/17 - Reviewed by Eileen Wood

I have used this company for house sale/purchase in the past. Several other family members have also used the firm from my recommendation. All have been happily satisfied they received good service. I am planning a further move shortly and this review site came up in my search. The service I received was faultless. I am sorry to see previous remarks. I fully intend to use this firm again for their professional helpful approach

Was this review helpful?  
Thumbs up 34   Thumbs down 34

Respond   Report abuse

15/01/18 - Response by simon trent

this review has no resemblance to the service I received from Thackray Williams.

Respond   Report abuse

01/05/18 - Response by Anonymous

Not similar to mine either. Fake profile probably.

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

1 stars

28/11/16 - Reviewed by Anonymous

Fees would have been reasonable had they been professional. Our conveyancer at Thackray Williams was lazy, would make us do all the work, had no attention to detail, meaning we had to go over everything she wrote as it was marred with mistakes, and either ignored or misunderstood a great majority of our emails.

I would definitely not recommend as they cause more work than they provide.

Was this review helpful?  
Thumbs up 46   Thumbs down 34

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

1 stars

24/08/16 - Reviewed by Anonymous

Received very poor service. Communication was terrible with phone calls or emails not responded to. During a stressful time buying a house Thackray Williams added to the stress immensely. Would not use the company or recommend them in the future.

Was this review helpful?  
Thumbs up 39   Thumbs down 26

Respond   Report abuse

Thackray Williams LLP

Conveyancing/property

1 stars

30/01/16 - Reviewed by Kim collin

We have been waiting over 3 years to have some land changed into my partners name after at least 3 solicitors dealing with this over this period we are still no further forward
We have rang 3 times in the last 4 days to ask could we be informed on where we are and approx timescale left I have asked for at least a email but yet again we have had no response
I would not recommend this firm of solicitors and will be writing to law society to inform them of the poor service

Was this review helpful?  
Thumbs up 36   Thumbs down 30

Respond   Report abuse

Thackray Williams LLP

Family

1 stars

15/12/08 - Reviewed by Anonymous

Have complaints made against them at www.parents4protest.co.uk

Was this review helpful?  
Thumbs up 36   Thumbs down 34

Respond   Report abuse

Subscribe to updates

Complete the form below to be notified of new reviews or responses added for this solicitor.


terms of use

Enter this code » Verify

Related links

About us
Legal info
For Solicitors
FAQ
58353 solicitor reviews

5,778,306 page views