32 reviews (5/5) and information for Tolhurst Fisher LLP, Southend-on-Sea

15/08/24 - Reviewed by Richard Dellow

We had most dealings with Dan at the southend branch. One of the worst experiences we've had with a solicitor. I should have known when the very first contact had the wrong name on the documents, however, things got worse as time moved on. The lack of care and communication was shocking. We were chased for documents we had sent months previous, delays were caused by not responding to bottom chain queries early on. The final completion statement had the wrong purchase amount on it, there was 5k left off the final figure owed back to us. I do wonder what might have happened to that money If we hadn't queried it, but the final fun part for us was finding out they had "miscalculated" the final figure, for us to find out we then had to pay close to £400 extra they hadn't accounted for. My final email complaint about this has still yet to be answered but in 8 weeks I'll be taking the complaint to the regulating authority and legal ombudsman. We paid to have all this taken care of and was let down massively. But rest assured, they didn't forget the nearly £500 they charged for our first buyer pulling put of the sale.

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28/04/21 - Reviewed by Shambolic

It’s not about the money to be honest , it’s the lack of experience which the solicitor has who dealt with my family’s property

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24/10/19 - Reviewed by Anonymous

Do not touch this firm with a barge pole. Worst service ever. Legal advice poor. Use of the English language abysmal. Tie you in to all sorts of services you don't need. Conveyancing solicitor was actually abusive on the phone even though I was the client.

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